Customer Ratings & Reviews

I love these controllers—they’re amazing and feel great while gaming. Just make sure to buy the warranty, because after a certain amount of use they do start to drift. I’ve had to replace them every one to two years, depending on how much I game. Overall, still a solid controller.

great controller. lightweight, comfortable grip and durable

it works exactly as described, and it offers good value for the price. I'm very satisfied with my purchase and would recommend it to others.

I was hesitant about buying used ps5 controller but after talking to the associate at Bestbuy it's been tested throughly from being sold by geek squad, I was sold, since I needed the controller asap. Also they 14 day return/exchange policy made me at ease. Of you're hesitant, just buy it in pre-owned, in worst case, youcan always return it.

Quality product. Price might be a little high, but that’s everything these days. Overall worth the price.

I love the color of this controller. The only issue I have with the controllers is that the R2/L2 buttons seem to be "heavy" when you press them or get "stuck". Other than that, they are amazing.

Excellent product. Very comfortable which is a huge plus in long & intense gameplay. Very good quality. The color is awesome.

Its runs good no issues and no stick drift for an open box

Works great, even dropped it like 3 times and it’s still good. Some controllers break after 1-2 drops (Target). No stick drift or anything feels like a whole new experience

Honestly, I hated the PS4 controller. They were small for my hands and they felt so cheap; felt like if I had a clenching fists moment while playing I would snap the controller. This is a much better design. Feels great in your hands, fits my hands, feels robust and spiderman look is a bonus for design. Looking forward to hours of play with this controller. If you can snag one, you won’t regret it!

The DualSense controller is a game-changer, with immersive haptic feedback, adaptive triggers, and a comfortable design. It enhances gameplay in ways previous controllers couldn’t, though its battery life could be better.

Works well easy to setup and really cool color, would by again

Original, working well as it should be. No issues until now

Incredible quality -- zero stick drift compared to Xbox controllers and my first OG DualSense. It makes a perfect PC controller for those that prefer the symmetrical stick layout. It's also extremely quiet which is appreciated in a world where most peripherals and controllers emphasize loud clicks (OK for a keyboard but not needed on a gamepad). My only complaint is the low-ish battery life at 8-12 hours per charge, but I think it's worth it for the quality. It also has much lower measured latency vs. other wireless controllers at just 6-8ms average latency over Bluetooth.

I loved this controller right away. Battery life is solid, haptic feedback is great. It is in almost every way a clear upgrade from the previous PS4 controller (which was an upgrade from the PS3 controller). Other than that it just does what it should do... it works! My only gripe is price point... 70 bucks for a controller is beyond steep at this point.

Works as described. I like how Best Buy doesn't up charge the special color controllers like most other stores. Shipping was surprisingly fast for just the standard free shipping offered.

Good durable controller. No stick drift. Nice color

Fantastic, excellent product that fills you with emotion, I have also received excellent treatment from the best buy staff, I 100% recommend the store and this product

Awesome color it lite in ur hands feels like ur holding air in ur hands i recommended this remote for everyone to buy

Good condition, box is clean. Employee handed to me in the most respectful way. Idk why