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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46538 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 741 Showing 14,801-14,820 of 46,538 reviews
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This is my second controller due to stick drift. But Best Buy’s warranty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A worthy successor to DualShock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: -The weight is fantastic, in my opinion. I know that it is a preference thing but compared to the DualShock 4, this thing feels like a brick in the hands and I love it. -The features of this thing are great. The adaptive triggers are amazing and the texture of the whole controller is great. -The fact that there isn't a ridiculous blinding light on the front of the controller anymore is amazing. Seeing that reflected back at me on my tv with the DualShock was so annoying. The bad: -This is more of a UI issue than a controller issue, but the fact that I can't just hold the PS button to open up the quick menu to turn the PS5 off or put into rest mode is really annoying. Conclusion: It's a really good controller and I highly suggest getting an extra one along with a charging dock so you will never have to worry about a controller dying during a playthrough of a game or while gaming online.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Cosmic red

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off we love the dualsense controllers. What an amazing experience on PS5. Secondly, the cosmic red is a great color. The pics don’t quite do it justice, but it is definitely the controller everyone in the house reaches for first.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! And love the color, great alternative to the white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy handle for my disabled grandson to work he understands everything on this game handle would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has such a beautiful color! The blue and black looks so sleek and is definitely a visual upgrade from the original black and white!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this color and controller it looks soo nice and it’s my favorite color I’m so glad that PlayStation came out with this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchase 3 of these and love them, they are comfortable and we have no issues what so ever with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now my wife and I can play together, and we've been doing ever since the snow came

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and it matches my ps5 now because i got the faceplates of the same color!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Sony all day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller runs smooth as it should been a ps5 owner since launch day do wish these controllers didn’t get stick drift so easily

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PLAYSTATION CONTROLLER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grandson loves it. COLOR IS FABULOUS AND EASY TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Killer Color Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves this controller. He’s only had the standard white ones in the past so this one and color is his current favorite!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Beautiful colorway

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought the older red model and felt it the color was not really saturated, but the pop of red on this controller is way better

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel, the color is amazing. I’m getting a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Jameevans

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s the first nice color of green controller no colors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, the quality is much better than previously

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PlayStation Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Love the color. Great sale for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent as expected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS5 controller is really well designed and the hardware tech inside is good… those adaptive triggers! Love the red color and monochrome buttons. I usually like a brighter red but the darker maroon is really nice and pretty unique.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect go-to controller for this console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the casual gamer that needs a controller thats very accessible and very pleasant to the eye, this controller is for you! Definite upgrade to the previous versions dualshock 4

    I would recommend this to a friend