Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.8 out of 5 stars with 49396 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 49,393 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Chroma Indigo Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just a beautiful controller. The way it reflects from purple to blue and then sometimes have a little bit of both at the same time is just beautiful. 10/10 controller. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense haptic feedback really enhances the gameplay. The controller feels good in the hands and has a decent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept clea

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors vary on trade in different stores and calbles

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product,

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color, and good feeling to the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Amazing controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed by plates on my PS5 to black plates, so i needed a black controller to go with. Great looking controller with the same qualities of the white and black one. Worth the $60 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control incredible materials and perfect fatures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony equipment is always my first choice.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good controller, Sony equipment is always best.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is less shiny than i expected but looks good and works perfect. No stick drift yet hoping this one better than the factory original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Dualsense controller, it's never bad.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new round of colored controllers has been flawless, even a year later. The only complaints I have is battery life so far, it has felt as though there's been diminished capacity but it is smaller than 1000Mah plus I usually plug in anyways when I'm not just travelling. I've had 0 stick drift, no button sticking, this pearl color is immaculate and cleans up nice, no disruptive connection flaws. Just get one on sale and they're worth while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its cool and works perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished and works really good I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    feels and looks great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller looks great and feels the same as the one you get with the ps5 so no complaints here a bit expensive though

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Very nice!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the product! The color is beautiful and the performance is great! I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Maybe it's what the doctor ordered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and love the color. It has my stamp of approval, but I'm not a doctor :(

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Great value for the money and really neat design.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this controller is sturdier and just looks better then the white one

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sleek Design

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire design, sleek and hard to find in the dark. But feels good

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely stunning color works awesome great price and quality

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has all the features of the original white DualSense (adaptive triggers, haptic feedback, etc.), just in another color. The controller has a nice weight to it, and it is definitely one of the best controllers I've ever used. It is confusing why the Cosmic Red color is more expensive than its other Midnight Black counterpart. I chose this color simply because I have too many other black controllers, but if you're looking for a cheaper option you might try looking at the other colors.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Greta controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so great for any PS5 user. Feels better then the original one for some reason. Plus the color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pickup service well done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these along side a teal one to replace my older one. working good, charges good. and at a pretty solid discount to boot. Best buy pick up service was fast and easy even on black friday night

    I would recommend this to a friend