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Customer Ratings & Reviews

$78.00

Customer reviews

Rating 4.8 out of 5 stars with 49548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's vibrant color options, sleek design, and comfortable feel, along with its reliable overall performance, solid battery life, and engaging haptic feedback. However, a significant concern for many users is the prominent stick drift, while some also find the product to be pricey and note its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 49,547 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dualsense is always fast connecting and extremely durable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple is peak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color purple. Been using it as my main one for a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market. Size, grip, and build all excellent. The haptic feedback makes games even more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful controller.!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, very pretty, every unique.. If you like what it looks like I would highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller color is amazing. Durable because it’s been dropped by my child lol.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttttttttttttttttttttt. Greatttttttttttttttttttttt.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall! The color is great and very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Now My Main Controller...NICE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Pearl White Finish. Now My Main Controller...NICE!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our controller the color is beautiful. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Better in Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and arrived in great condition! Hopefully doesn’t get any joystick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item very beautiful and useful fun to play with the fam

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase at a great store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & Best Buy’s reliability to always have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has really gone above and beyond this time. The most crucial parts of playing games is how you interact and the Dualsense is beyond worth the hype and praise surrounding it. Right off the bat you will feel a size difference (bigger) compared to previous DS4 controller. It also seems to hug your hand very very well. The attention to detail is insane. The light bar and the tiny X, 0’s, squares, and triangles provides a very decent grip and very satisfying touch. I can’t possibly see how Sony will improve the next generation after this honesty.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Not red

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it’s red but it’s pink. I have it for a color collection and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Buttons To Mashh Onnn

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Recommend Grabbing a controller from Best Buy if you need it seriously! They have a phenomenal protection plan and I got exactly what I wanted!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Dual Sense makes sense.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade to the DualShock 4. The DualSense fits better in my hands (XL) glove size. The trigger feedback and resistance is a great new feature. USB-C charging makes it easy to connect in the dark. Controller has nice texture to it as well. It has a mic built in that works very well. It also has a mute button for the mic. This means you can plug in any headphones in and play. Right now they are only in white. I would love to get other colors soon since I’m sure these will get dingy in time. My only thing is I wish they were $5-$10 cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense isn’t just a controller—it’s an experience. While the battery could last longer, its haptics, triggers, and comfort make PS5 games *feel* truly next-gen. A must-have for Sony fans. Plus I recommend the insurance because they cover stick drift. Witch if you play a lot like me. You can almost count on it happening. Just an idea.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and my wife loves the color. Just like any other PS5 controller but purple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great! But a little heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than previous generations but the quality is there. Going to DS5 is just like going from DS3 remote to the DS4 if you remember that feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice good for ps5 easy to use on any game

    I would recommend this to a friend