Customer Ratings & Reviews

Easy 5 stars. Setting up is easy, take it out and hit the PlayStation button and you’re good to go. It’s got a sturdy feel, the color is more mesmerizing in person that the picture. The haptic feedback is very responsive and useful in games like Cuberpunk 2077. The battery life is on Point. I have absolutely no qualms with this device. I definitely recommend

I absolutely love this PS5 controller! The new DualSense features are a massive game-changer. The haptic feedback and adaptive triggers make every game feel truly immersive and realistic. The crimson red color looks sharp, and the comfort of the grip is excellent for long gaming sessions. This is a must-have accessory for the PlayStation 5.

This is amazing, now I can play my favorite games.

The product meets expectations in terms of quality and functionality. It performs well for its intended purpose and shows good value for the price. Design and usability are satisfactory, and overall customer experience is positive. Some minor improvements could enhance convenience and durability, but overall, it’s a reliable purchase.

The PS5 controller (DualSense) is amazing! It feels comfortable in hand, the adaptive triggers and haptic feedback make games more immersive, and the battery life is solid. It’s a big step up from previous controllers—smooth, responsive, and a must-have for PS5 gaming!

The PS5 DualSense controller is fantastic. The haptic feedback and adaptive triggers make games feel so much more immersive, and the build quality is solid. It’s comfortable to hold for long gaming sessions and pairs instantly with the console. Overall, a great upgrade from previous PlayStation controllers and totally worth it!

The PS5 DualSense controller is fantastic. The haptic feedback and adaptive triggers make games feel so much more immersive, and the build quality is solid. It’s comfortable to hold for long gaming sessions and pairs instantly with the console. Overall, a great upgrade from previous PlayStation controllers and totally worth it!

I got this as a gift for my Nephew, and he absolutely loved it. He loved the color and said that the performance was great!

Love the color and it was so good, had it a few years and still haven’t had stick drift

These controllers feel great in the hand makes it easy to play games long term, I got this blue one and the color is perfect!

Love the color works great. Great grip easy controls

Loves this controller the color is beautiful and feels great when I play

Good quality nice feeling nice color black connectivity

This is easily one of the best controllers I’ve used. The build quality feels really solid and comfortable in your hands, even during longer gaming sessions. The buttons and triggers feel responsive, and the adaptive triggers and haptic feedback add a lot to the overall gaming experience on PS5. It paired quickly with my console and works exactly how it should. I also like that it can be used with PC and other devices, which makes it pretty versatile. The design looks great too and matches the PS5 perfectly. Overall, it’s a really well-made controller and a must-have if you’re gaming on PS5.

This controller was bought as a replacement after my original finally developed stick drift after 5 years. I like the look of the black compared to the original white controllers. Other than the color there's really no difference in the original and this replacement controller. If I can get another 5 years out of this controller I'll be happy.

Very nice bright color and very nice product definitely getting another o e.

I got the light blue one. So pretty and works like a charm. I needed a new one from stick drift.

I bought a PS5 DualSense controller from Best Buy, and it totally changed my gaming experience. The haptic feedback and adaptive triggers make every game feel more real — it’s like you’re actually in the action. The design is super comfortable, and the battery life is solid. Best Buy made the whole process easy and smooth. The staff was helpful, answered my questions, and the product arrived fast and in perfect condition. Highly recommend both the controller and shopping at Best Buy — unbeatable combo for any gamer!

Great color, nice feel, good grip, no stick drift. Does everything a controller should. Only complaint is that it should be priced the same as the black and white PS5 controllers.

The DualSense’s new simple and sleek ergonomic design, improved touchpad, adaptive triggers and enhanced haptic feedback really make this controller wonderful to use for next-gen games. Sony has crafted an incredibly comfortable and snug controller to hold. Having a slightly wider size than the DualShock 4, the DualSense provides a better slip-free grip and can easily accommodate those with larger hands. The new built in microphone is actually decent and provides clear audio output for in-game party chats and can be used for everyday gaming without the need to purchase a headset although a headset would undoubtedly provide better audio clarity if needed. There is a small rectangular button beneath the speaker which allows the microphone to be easily muted as well as the speaker audio if required. I found the speaker’s audio quality to be sufficient for its usually limited uses within games. Probably the best feature of the controller is its adaptive triggers which are able to replicate senses such as the resistance from pulling a bow string or muscle tension from climbing rocks. Haptic feedback has improved as well which quickly adapts to different gaming environments. I really look forward to seeing game developers utilise these DualSense features in their upcoming games. Sony has gone for a simplistic yet captivating overall design for the DualSense. The PS button has a shiny metallic finish and allows quick access to home screen, game progress, power options, friends list, downloads and more customisable options. The ‘Share’ button from DualShock 4 has been renamed to a ‘Create’ button which essentially provides similar features to quickly share gaming footage, edit video clips, share screenshots, trophy achievements and start broadcasting. Also, the ‘Options’ button from DualShock 4 has now become the ‘Menu’ button and allows for easy access to a game or app’s setting options. The colour changing lightbar around the touchpad is quite sleek and subtle which complements the controller and the PS5’s design. It isn’t distracting to look at and displays the number of controllers connected to the PS5, in-game status, and the controller’s charging status. The touchpad itself has a very smooth surface and beautifully completes the controller’s aesthetic and has multiple game specific uses. I found the button keys to be responsive and they aren’t hard to press thus allowing easy play. The L3 and R3 keys have a ridged rubber grip on their circumference allowing for better grip and control; however I expect the rubber to degrade over a couple of years due to its quality thus I would recommend putting key grips for protection in the long run. The peripherals of the controller are the headphone jack at the bottom end to connect headphones and the USB-C input at the top end for charging the controller. During my time playing, a full charge lasted about 10 hours of continuous intensive use while up to 13 hours of casual or light use depending on the games being played. Overall I believe Sony has done an excellent job developing the DualSense controller. It is truly an impressive controller that feels and performs amazingly. The controller fits its name as it really does immerse the user in its sensory feedback which greatly defines its performance.