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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50937 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2210 Showing 44,181-44,200 of 50,975 reviews
  • Rated 5 out of 5 stars

    Dualsense makes you love your games more!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dualsense. What a step up from the dualshock. It's the next level of immersion for your games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for someone , new controller is always nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS controller. In order to give it 5 stars they need to build them more durable but Sony doesn’t so you have to keep buying new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item I will buy it here alway is the bested store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and vibrant colorway. Works as advertised but is prone to stick drift as are most dual sense haptic controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered an open box controller and it looks brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new controllers. The way the sound is on them now and the mute button are extra nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son was very happy to to have this nice purple contoller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this will be the second brand new controller with stick drift after 6 months of use. Already sent one to them to fix. And its not used for several hours during each day. when is Sony going to fix the problem for all the controller's that were already purchased. i see a lawsuit in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent affordable purchase my sons are very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well - very happy with how they respond and hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 at $40 was a no brainer for the kid PS5 and PC gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best place to buy electronics for your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adds color to gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like any other playststion controller. Red is a little darkee in person than i thought but still nicer than the cosmic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great... does exactly what it’s supposed to. Sony may have this priced a little to high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the black controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same as the stock controller, just in black. Works the same as the white one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift after 2 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller new and I’ve never had any issues with them except this one after 2 months it got stick drift and I barely used the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing. Makes the gaming experience beyond anything you’ve used before as a controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Greg controller very smooth I will recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Good controller but stick drift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical buy but when i got it for some reason it had stick drift on left stick. Best buy made it rady to exchangj*

    I would recommend this to a friend