Customer Ratings & Reviews

Really nice remote controller. I like the black color. Very nice

The charger connects to the PS5 and my computer without a problem. It works as intended.

Great works like new no dents or scratches. And still holding up

Works great, old controller broke so I cashed in on my warranty.

I bought the Sony DualSense Wireless Controller from Best Buy and I’m very happy with it. The controller feels comfortable and premium, and the haptic feedback with adaptive triggers makes gameplay much more immersive. Easy to set up, solid battery life, and great overall quality. Definitely worth it!

We have been using it for almost a year everything is fine, everything is good, the quality is good, perfect, I am satisfied with the purchase

Amazing!!!!! Great controller and Zip made it easier on me by offering a payment plan. Very pleased with the product and service. Will definitely be back!!!!

Great controller. Better than the last I had. No issues with it. Great purchase.

I have been playing games all my life and this has to be hands down the most comfortable controller I have ever had. Feels like my hands were mad to hold this. The controllers for the XBOX 360, Nintendo Gamecube and N64 were all pretty comfortable, but this one is light years ahead of everything. Love the blue color. The haptic feedback/adaptive triggers make you feel like you are actually in the game. Battery life is great, I have played multiple games for for many hours before needing a recharge. A must buy!

It It works great, I loved the color. It's light and they delivered it to me on time.

Absolutely love this new Dark Silver PS5 controller. The metallic finish looks incredible in person—sleek, moody, and high-end without being too flashy. It feels just as solid and comfortable as the standard DualSense, but the darker tone gives it a more mature, modern vibe. The buttons and triggers are super responsive, and haptics are just as immersive as ever. Whether you're collecting every color or just upgrading from the white, this one feels like the coolest of the bunch. Total win from Sony.

All parts on controller are black. Very nice as this is what I was expecting.

This is an outstanding controller! The ergonomic design feels great in my hands for hours of gaming, and the unique camo pattern looks even better in person. The responsiveness is excellent—it truly enhances the gaming experience.

Great controller. Battery last a long time playing a few hours every night,

The control works great, i like all black design on it

Great feel and love the color, old one had stick drift and this one is working great

The new gen controllers perform very well compared to the original one that came out at launch. Buttons are more responsive and so far no stick drift. The sticks feel much more sturdy when i compare the feel the my old controller. So conclusion, if your dualshock 5 controllers are dealing with stick drift or any button fatigue then you need to upgrade. They arent just releasing the same controller Sony keeps updating it based off our response and these new chroma colors are very nice not too much not too little just the right amount of color and shine.

As usual, the controller does exactly what I need it to and performs as well as all my other Sony controllers. My son really likes the color, too, which is a bonus.

I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

Great controller and since i paid for best buy total my dog literally ate my controller and they replaced it with no hassle and no questions. Thanks BestBuy!