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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50696 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1901 Showing 38,001-38,020 of 50,696 reviews
  • Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Haptics make all the difference in the experience

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Awesome color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because of it's unique color. Otherwise it's just a standard PS5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for extra controller. These are great, have a built in mic. What more can I say. This is exactly like the one that comes with game system. I see there is a red one now. I guess I should have waited. Been nice to have the red controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and service. The item was ready for pick up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all this is a great ptoduct for video gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote , so far haven’t had any complaints of drifting . The colores and appearance is a bonus .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the classic look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this classic look of this PS5 black controller. I brings together the best of the last gen and new gen together perfectly. Controller works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Purple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are the bees knees. You can sync them to your AppleTV to play arcade games, and I swear the buttons are more responsive just because it's purple but...I could be biased. BOUGHT IT ON SALE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and happy it’s a brand new remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, maintains a Charge for a long time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I thought I was going to have a difficult time finding one. The PS5 consoles are very hard to find but the controller was available at BB so I jumped online and purchased it. Got in a few days. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second controller for both of my grandchildren to play together on the PS5 playstation. Excellent choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the extended warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never abused the controller im 28 and it was never handled by kids but the joystick started malfunctioning and just like that 100 dollars thrown into the garbage since play station support only has a year warranty and best buy dont fix any tyoe of problems related to controllers

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The handle is smooth. No issues st apo.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and has a great color. Can't complain at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualSense Controller by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony DualSense Wireless Controller for PlayStation 5, is precise and right on the target, it comes in several colors, like red, blue, gray camouflage ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought an open box ps5 controller from best buy. after unboxing the controller looked brand new as if it was never used. great for an open box item !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice looking controller. Love this color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend and she absolutely loves it. It looks better in person than the picture and the picture already looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony did it again!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe the texture and ergonomic design of this controller, overall feel and experience has exceeded my expectations and after several months still doesn’t disappoint. Sony seriously nailed the design and I couldn’t be more pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using this controller after a year use definitely worth as well as the geek squad coverage

    I would recommend this to a friend