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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50754 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's aesthetic appeal, particularly its color options and sleek design, alongside its impressive overall performance. Users also frequently praise the comfortable feel and ergonomic grip of the controller, noting that the haptic feedback and battery life enhance the experience. While the device is generally well-regarded, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers have noted minor issues with button responsiveness and the physical weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2068 Showing 41,341-41,360 of 50,764 reviews
  • Rated 5 out of 5 stars

    Amazing color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and excellent material Sony created perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the open box and it was basically brand new no scratches or any damage. Work perfectly fine and it does look just like the picture!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. It didn’t have any problems. All the buttons work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatnprice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at a great price for My grandkids! Recommend Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 gamer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product if you are veteran really smooth and quick charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent for spiderman fans

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two for my ps5 and absolutely love it. The look is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hardware, and excellent consumer services . The. Warranty worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little brother broke his so had to get him a fast replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no loose joysticks or sticky buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought all the colors exept for pink, I love the sensetivity on the triggers, very accurate. cant beat the price!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Great color but the buttons need to be checked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the control lives up to its appearance on the picture. But when I recived the conroller after a couple uses the buttons started getting stuck and became harder to press.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this matte black finish, and the PS5 controller design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony and Best Buy are the best. Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Sony and Best Buy never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very easy to use and very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always shop at best buy for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same dependable controller you know and love. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Accessories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to be using and good warranty!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niceee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this shade of blue. The dual sense controller connects with a lot of other devices outside of the PS5. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has easily been my favorite controller ever up to date! The texture and buttons feel so good on your hands. 10/10 would buy another one.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Defective PS5 Controller – Very Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to using this PS5 controller, but unfortunately, it turned out to be a defective piece. Right out of the box, it had issues—buttons were unresponsive, and the analog stick drift made gameplay nearly impossible. I tried troubleshooting and even updated the firmware, but nothing worked. For the price, I expected much better quality and reliability. I had to return it and am now hesitant to buy a replacement. Definitely a frustrating experience

    No, I would not recommend this to a friend