Customer Ratings & Reviews
- Model:
- 1000039941
- SKU:
- 10735248
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.
This summary was generated by AI based on customer reviews.
Best Buy Cannot be trusted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open-box PlayStation 5 controller advertised as fully functional. It arrived defective out of the box and never worked properly. I reached out to Best Buy immediately after returning from a work trip, but both the store and online support refused to help, hiding behind their return window even though the product was sold in non-working condition. It’s unacceptable for a company of this size to sell defective merchandise and then push the responsibility onto the manufacturer. I wasn’t asking for a refund, only an exchange for a working item. The lack of accountability and customer service has completely destroyed my confidence in Best Buy. Buy new or buy elsewhere, but do not trust Best Buy’s open-box program.
No, I would not recommend this to a friendA PC User's Perspective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your thumbs hit each other when you pull right on the left stick and left on the right stick simultaneously. Switch pro and Xbox controllers are superior with their off-axis joystick placements. Turning off the controller is a pain requiring you to hold the applicable buttons for an agonizing 10 seconds. The mic and speaker functionality is overall a disappointment. I've gone back to using my Switch Pro controller, it's just better than the PS5 controller in regards to PC gaming.
I would recommend this to a friendBroke 1 week after the warranty expired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it lasted. For the price, it shouldn’t break 1 week after the warranty is gone. I will say that support from best buy was great. We will see is Sony is the same.
I would recommend this to a friendNice PS5 Controllee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller that works excellent with the PS5.
I would recommend this to a friendPs5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it and recommend this product absolutely!!!!
I would recommend this to a friendNICE UPGRADE FROM PS4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New PS5 controllers feel great and very responsive
I would recommend this to a friend- Pros mentioned:Battery life
Long Lasting Battery Charge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter and I played the PS5 for solid 4 hours and the remote was still showing a full charge. This is much better than other gaming system's.
I would recommend this to a friend - Cons mentioned:Price
Over priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive controller but you have to have them if you want to play so they have you by the balls
I would recommend this to a friend It looks nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well have not used it yet still trying 2 get the 5
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller with awesome feedback from games.
I would recommend this to a friendPs5 controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great love the triggered it has.
I would recommend this to a friendMya pink controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new pink controller it works great and easy to use . I can also play with my siblings and enjoy playing the Playstation 5 with the family
I would recommend this to a friendPs5 remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool has new features you may want to try out
I would recommend this to a friendNEW CONTROLLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel and technology.. triggers feel great...
I would recommend this to a friendGreat controller !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, nice features !! Shipped fast !!
I would recommend this to a friendGood but battery life is still annoyingly short
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best controllers. But I’m really fed up with poor battery performance
I would recommend this to a friendSame as my launch unit. Fair.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This feels and operates just like the one I got with my console on launch. Noisy when playing games with lots of strong haptics. Feels chintzy. I was hoping a year later the controller would feel solid and sorted. It rattles and sounds like its insides are working themselves apart during use. If you were looking to find enhancements, wait a little longer. I'm sure these will be built better over time... well, one can hope.
No, I would not recommend this to a friend
Standard PS5 controller
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Standard controller, depends on usage and if you keep them clean
I would recommend this to a friendIt's Playstation controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good Playstation controller. Battery life is so so. But I'm an Xbox guy. Lol
I would recommend this to a friendDef upgrade from last gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for helping resellers prop up their prices!!
I would recommend this to a friend