Customer Ratings & Reviews
- Model:
- 1000039941
- SKU:
- 10735248
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.
This summary was generated by AI based on customer reviews.
Get a warranty!!!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wàs great until the stick drive stuck and now doesn't work. This is the 2nd controller to do same thing in 9 months.
No, I would not recommend this to a friendProduct review.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very good for a while, however after a year began to give issues
I would recommend this to a friend- Cons mentioned:Stick drift
PS5 controllers are a fraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PS5 controllers are a fraud. They never last 6 months without having stick drift and unresponsive buttons.
No, I would not recommend this to a friend - Pros mentioned:Color
Ps 5 Pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pad looks good. I like the color and it sound and vibration functions more than the joy stick that came with the ps5 console.
I would recommend this to a friend Done in a year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my PS5 and added the extra controller. I am not a hard-core gamer. I play on the weekends occasionally. Both of my controllers do not work properly after 1 year. For 75.00 a controller that is not cool.
No, I would not recommend this to a friend
Damaged Box
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I really wanted to keep the box for display, but of course the limited edition box came damaged. Not a big issue
I would recommend this to a friend- Pros mentioned:Color
Refurbished Pink Playstation 5 Controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refurbished controller didn’t even last a week. When using everything goes to the left. I’m disappointed because I so wanted to love the controller since it is my favorite color. Guess I will have to buy brand new one. Best buy shouldn’t offer refurbished products if the products don’t actually work.
No, I would not recommend this to a friend Right bumper not working before the year
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of four controller one is not working. Make sure to buy the bestbuy extended warranty since is a pain to get the serial number for sony warranty.
I would recommend this to a friend- Cons mentioned:Stick drift
pre-owned - no QC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought pre-owned from best buy. Condition was listed as excellent (like new). Only realized 1 week in that the D-pad was defective (up arrow on D-pad did not work). Quality control on the pre-owned products seems to be cursory at best as a 2nd controller I purchased pre-owned had terrible drift. If you have to buy from Best Buy, recommend new. Don't even bother with pre-owned.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Design
⭐⭐⭐⭐⭐ Next-Level Gaming Experience – Best Buy Deli
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony PlayStation 5 DualSense Controller from Best Buy, and I can confidently say this is the best gaming accessory I’ve ever owned! From the moment I unboxed it, I knew I was in for something special. Design & Comfort – A Game-Changer Sony has truly perfected the ergonomics with the DualSense controller. It feels incredibly comfortable in my hands, with just the right weight and grip. The button layout is intuitive, and the sleek, futuristic design looks amazing next to my PS5. Haptic Feedback – Mind-Blowing Immersion The haptic feedback and adaptive triggers redefine gaming. Feeling the tension in the triggers while drawing a bow in Horizon Forbidden West or sensing subtle vibrations while racing in Gran Turismo 7 makes every moment incredibly realistic. It’s not just a controller—it’s an experience. Battery Life & Connectivity – Flawless Performance Battery life is exceptional, lasting hours of intense gaming. The fast charging via USB-C is a huge plus, and the wireless connection is seamless, with zero input lag. Whether I’m gaming solo or playing online, the DualSense never misses a beat. Best Buy Service – 5 Stars! Best Buy made this purchase effortless! Easy online ordering, fast shipping, and perfect packaging—my controller arrived in pristine condition, ready to power up my gaming sessions. Final Verdict: A Must-Have for Every Gamer! The DualSense controller is a true masterpiece that enhances every aspect of gaming. Thank you, Best Buy and Sony, for delivering an unforgettable experience! If you own a PS5, this is an absolute must-buy.
I would recommend this to a friend Sony needs to make better joysticks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through 2 controllers since feb/2023 with the same issues , the joysticks break and get stuck .Thats why i got the warrenty
I would recommend this to a friendBest controller but battery life is horrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionally it’s the best controller out there but the battery life is soooo bad. After a year it lasts about 3 hours.
I would recommend this to a friendPC usage is confusing but everything works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly good with input lag over Bluetooth compared to my Xbox one controller. At first I thought it was broken, but if you use it with Bluetooth on PC you need to remove it from paired devices before plugging it in directly for adaptive triggers and haptics.
I would recommend this to a friend- Cons mentioned:Stick drift
This is my third one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joystick drifts with little use. It should last longer than a few months.
No, I would not recommend this to a friend - Cons mentioned:Stick drift
This is my second one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joystick drifts with little use. It should last longer than a few months.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Who needs a speaker anyway
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is amazing. My problem is that I got a faulty controller with damaged speaker and I didn’t notice that until it was too late to return.
I would recommend this to a friend Completely useless after 4 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got analaog drift about 4 months after purchase. Sony's warranty will replace it for "free" but I have to ship the controller and pay for that myself. Not only that, it could be weeks before receiving a replacement. With the Joycons I was fairly forgiving, because it took over for me to experience. But in this case, Sony, I am very disappointed. Countless publications have brought up the issue, and your company should be going out of its way to make it easy to solve these kinds of problems. Just leaving this review as a warning to others thinking of picking up this controller.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Not the best controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is short and you get stick drift too fast so you're constantly buying new controls. The trigger feels good and the resistance you get from the is a neat feature, but the other two problems i mentioned really keeps me from giving much credit to it. Especially with the price
No, I would not recommend this to a friend - Cons mentioned:Button quality, Stick drift
Durability sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joystick drift one controller, faulty square button other. PS4 thumbsticks peeled too. Sony can’t make durable controllers
No, I would not recommend this to a friend Stick drift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for about four months then the R3 button started to stick. Happened to another controller I had but not within 4 months of purchase.
I would recommend this to a friend