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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50925 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2420 Showing 48,381-48,400 of 50,917 reviews
  • Rated 3 out of 5 stars

    No charging cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to function perfect. My gripe is there was no charging cable included. We pay $70 for this revamped PS4 controller and no cable? Come on Sony.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible with other platforms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this controller thinking her can use it with his iPad, iPhone and PS4. Unfortunately it doesn't work with any of these as of yet. Maybe an IOS update in the future with offer support for this new controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought two white one a black red and blue one they do get stick drift alot but not much to do til they drop the edge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drifty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O think this is the last controller of this kind I will buy, I’m not sure what’s going on with their joysticks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same controller new look!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't reinvent the wheel with this controller it's similar to what they always have made before. The price shouldn't be 60 dollars if they don't last long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color but the left trigger just started getting sticky and hard to pull

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Controller is a dualsense w style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dualsense controller w a sleek camo look an also be used as a bluetooth controller just hold down the share and power buttons for a few seconds till the conteollers lights start to blink rapidly and pair. Also works w Pc but only by usb-c to usb-a wired.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third fave color one (grape). Have had calibration and drift issues but exchanged it for a proper working one.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Ordered opened box “excellent” condition, sent me one in “good” condition instead. Controller drifted so bad it was unusable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid remote. The only thing i can consider better is the customizable one coming out in January 2023

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with right stick camera stick drift. I couldn't return it and best buy told me i have to get in touch with sony...... i was asking to exchange too but they wouldn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grey on the bottom of the remote with the camo is sick! Honestly gotta say its better then the green camo on the ps4

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All PlayStation remote I feel like they do t hold a charge and later on in the week found them for 20 dollars cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drifting and over priced.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left joystick started drifting after 3 months... there is seriously something wrong with the quality of these controllers to be drifting so soon after purchase. Went through 2 of these controllers already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stick Drift, Stick Drift, and more Stick Drift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went out of my way to buy this controller when I didn't need to, and less than 6 months of use left it with the most annoying stick drift I've had. It's not worth it and the repeated hardware failures on these controllers is so obviously planned. Don't even bother until Sony decides to invest in hall effect sticks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 Remote needs help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kid loves the different lights but the X button is already not working. This is the 5th controller we have been through in a year.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They are all damaged.. but what can we do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new remote.. since my last one right joy stick just got worse and worse with time.. (fades right) right out of the box.. remote connects and it’s fading to the right again.. very slightly but it does.. they all do.. this is why I have my 4th ps5 remote now..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charging issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have enjoyed a second controller for my system but it would not take a charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Questionable quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These always develop stick drift. Already gone through 4 of them. Sony needs to understand that RPG games shooter games require that you need to push down L3 and R3 substantially so those buttons are gonna take a lot of abuse. Hence the stick drift do something about it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a new controller, it was a disappointment as the buttons were sticking in when pressed and making noises.

    No, I would not recommend this to a friend