Customer Ratings & Reviews

Long lasting battery and accurate and easy to use. The rep. From the store help me to pick exactly what I was looking for and really fast. Great job BestBuy team!!

Sony's best controller to date, with feedback that builds on the experiences we've come to know and expect from PlayStation gaming. Solid build, love the ability to use voice more directly with this version, and the feedback is improved yet again -- immersive gaming is at its best with PS5 and the DualSense Wireless Controller.

Great gift, my kids love not sharing controller. Nice

Excellent product, my son is super happy, we spend time together playing, highly recommended.

Perfect controller for gaming, good price, and the assurance that it's original.

I love this color controller, it brings me back to the days of the PS2. I know the PS3 & 4 were also black but with this whole PS5 white color, it gives me a sense of nostalgia. Now I'm hoping they come out with a gold controller like they did for the PS4.

Remotes last me about 4-5 years, Usually lucky to not get stick drift in these remotes and love the color designa. Definitely a plus compared to previous ones

Works like it should very easy , PlayStation always good

Son says it is Awesome! One of the best controllers he has owned. What a great gift!

Tge controller works great, and i absolutely love the color

Works as expected and service was great. Staff was super helpful.

Got this on sale, so I’m already really happy about it. It looks awesome, the black with the blue lights from the touch pad is such a vibe. It arrived quick and it’s my favorite controller to use now.

Great quality color is gorgeous. Sticks are nice and stiff until broken in.

Exactly like the controller that comes with the PS5 but in a different color. The blue color is so beautiful- especially when playing games and the lights change colors to contrast the light blue!

This is one of the best smooth feeling controllers I have ever owned and they have a nice weight to them as well. Just the feel alone can carry this controller, but adding the feedback to triggers and voice/speaker in it is a nice touch. It pairs really nice with the Dualsense charger if you can manage to find one.

Zac was very helpful in store going through Best Buy’s inventory. He was limited by the fact that their store was not a “central hub” and, although orders were placed to replenish their stock, they had not received proper inventory at the time of my purchase. The store did not have any black controllers, but had comparable alternatives at a higher price. I settled on blue because it is my son’s favorite color. I purchased the 2 year warranty and actually had to come back a week later to trade it in as the square button and right trigger were defective.

Ive been dealing with older models, and these controllers are a game changer. The way it vibrates to the changing restistance in the triggers. Really amazing.

Love the color, feels great in the hands. Very pretty

Packaging was perfect and controller has no stick drift, dents, or scratches.

Great product. Good online shopping experience and an Easy pick up at store.