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Customer Ratings & Reviews

$69.99
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Customer reviews

Rating 4.8 out of 5 stars with 49488 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 850 Showing 16,981-17,000 of 49,488 reviews
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase after after my previous controller started stick drifting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it they have been wanting this game for awhile

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller for Next Gen experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense 5 is a great controller. It feels comfortable for long play sessions and it’s pretty solid in its construction. The new haptic rumble and the adaptive feedback on the triggers gives the Ps5 games that use them a true next gen feel. I knocked a star off because my first DualSense had encountered some drift after about 6 months, which is pretty disappointing. Sony will fix this issue but it is certainly a hassle.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an updated ps5 controller. It feels better in the hands than the og controller. The triggers feel a little bit tighter, and the drift is basically non existent with this model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, love the Best Buy services that make my purchase easier

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, I used the have the camo version for the PS4 and it was always my go to when I play.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, an all black controller for the PS5. Dual sense is a great overall controller and this one is no different. It’s even better if you can find it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this charger because I needed an additional one. Luckily, I came here. This charger was priced within my range and I was able to buy an extra game with the money I had left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new controller because I have been wanting to pay video games with my younger brother. His favorite super hero is spider man and so I bought this controller (before sony announched the new Spider-Man one) and he was so happy and excited that he could finally play with me. The customer service was amazing and helpful. I was helped by a very kind man and was very pleased with how easy the process was. I am definitely going to come back a get another contoller soon. Especially at my nearest Best Buy!! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of thee four controllers I own, this one for whatever reason seems to be able to take much more intensive use than the others. The color is very nice.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Pretty and reliable (so far)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's a controller. I didn't NEED a new one since I havent experienced drift with the original one but this one was on sale so might as well. Still works fine to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just looks so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so much better than the refular white controller. I know some people prefer the white but the black is the one for me. It is also a very comfortable controller. Much better than xbox one controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 black control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got my ps5 black controller . Its the better looking controller to me. If you pkay alot you might want get dark colored controll white hets dirty to easily

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just as Great as the White One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as great as the original white. The color is a little more muted than in the ads but still nice. Glad I got it. Battery is still not great but not gonna hold that against it since it’s such an interactive controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best open box product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product as open box and it still works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing controller (spider)man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it has amazing detail added but the only thing I'm not to fond of is that it is just the black controller with extra details. I already own the black controller and love it but it just feels a little lazy but i love the detail added so ots not a bad thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller ever bought. would buy another soon!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy delivers the best Ps5 controllers. I never buy anywhere else. Must get with geek squad for full coverage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller battery last during long game play and all the specail features the control have is an added bouns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best.Controller.Period.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to next Gen! This controller is nothing short of amazing! The feel and weight are so much better than the DS4 (which btw is not a bad controller at all!) . The triggers , buttons and even grip are all top notch here. 5 ⭐️!

    I would recommend this to a friend