Customer Ratings & Reviews

I’ve been using the Midnight Black DualSense controller for a while now, and overall I’m really impressed with it. First off, the design looks amazing. The all-black finish gives it a much cleaner and more premium feel compared to the standard white controller. It also hides dirt and wear better, which is a nice bonus if you play a lot. Performance-wise, it’s exactly what you’d expect from a DualSense. The adaptive triggers and haptic feedback are still the standout features—they make games feel more immersive, especially in titles that really take advantage of them. The controller feels comfortable in hand even during long gaming sessions, and the build quality feels solid. Battery life is decent, though not perfect. I usually get several hours of playtime before needing to recharge, which is fine but could definitely be better. My only real downside is that, like other DualSense controllers, it can be a bit pricey, and long-term durability (like stick drift) is something to keep an eye on. Overall, if you’re looking for a sleek-looking controller with great features and solid performance, the Midnight Black DualSense is a great choice.

The PlayStation DualSense controller is an absolute game-changer. From the moment I held it in my hands, I knew I was in for an extraordinary gaming experience. The combination of haptic feedback and adaptive triggers is nothing short of remarkable. The haptic feedback technology provides an unparalleled level of immersion. Whether it's feeling the subtle patter of raindrops or the intense vibrations during an action-packed battle, the DualSense elevates every moment. It's like you're not just playing the game; you're living it. The adaptive triggers add another layer of realism to gameplay. The resistance they offer can vary depending on the in-game action, creating a tactile sensation that adds depth to every interaction. It's astonishing how much this feature enhances the overall gaming experience. Not only is the DualSense technologically impressive, but it's also incredibly comfortable to hold. The design is ergonomic, fitting perfectly in my hands during long gaming sessions. The button layout is intuitive, and the touchpad is a handy addition for certain games. Additionally, the battery life is impressive, allowing for hours of gaming without constant recharging. And with its seamless wireless connectivity, I can enjoy gaming without any interruptions. In conclusion, the PlayStation DualSense controller is a true masterpiece. It sets a new standard for what a gaming controller can be. If you want to take your gaming to the next level, this controller is an absolute must-have. It's innovation at its finest, and I can't recommend it enough. 5 stars!

This controller looks amazing and feels great in hand. It works perfectly with my PS5 and the battery life is solid. Definitely a great addition.

I bought a PS5 DualSense controller from Best Buy, and it totally changed my gaming experience. The haptic feedback and adaptive triggers make every game feel more real — it’s like you’re actually in the action. The design is super comfortable, and the battery life is solid. Best Buy made the whole process easy and smooth. The staff was helpful, answered my questions, and the product arrived fast and in perfect condition. Highly recommend both the controller and shopping at Best Buy — unbeatable combo for any gamer!

The PS5 controller (DualSense) is amazing! It feels comfortable in hand, the adaptive triggers and haptic feedback make games more immersive, and the battery life is solid. It’s a big step up from previous controllers—smooth, responsive, and a must-have for PS5 gaming!

It does its job and very well, I might add. I'm usually an Xbox kind of guy, I needed a controller that was Bluetooth capable for some PC games. My old Xbox elite controller (gen 1) isn't Bluetooth capable and had major stick drift. While this controller lacks customization and extra paddles, it makes up for it in being reliable, comfortable in my hands, and the blue color is absolutely beautiful and blends well with my all white/light blue set up.

Feels good in hand & color stands out. Very durable and so far battery life seems to be pretty long.

It’s a great controller . Nice grip and it works percent fine . And the color is beautiful I look forward everyday to play with my new controller

I absolutely love this controller! The color is vibrant and the feel in your hands is premium. The adaptive triggers and haptic feedback make such a difference — especially when playing games like Spider-Man or Call of Duty. The battery life is decent, and it charges quickly with a USB-C cable. Definitely a must-have if you own a PS5, or even as a backup controller for multiplayer nights.

[Employee of bestbuy] This Chroma Teal DualSense is easily my favorite PS5 controller, and it’s the one I always get compliments on. The finish has this glossy, almost pearlescent shine that looks even better in person than in photos. It catches the light just enough to stand out without looking overly flashy, and the color sits right in that perfect sweet spot—bold, vibrant, and unique, but still clean and classy. In the hand, it feels every bit as good as it looks. The DualSense ergonomics are already excellent, but this version somehow feels a little more premium, like the coating gives it a smoother, more refined touch. The buttons have that satisfying Sony firmness, the triggers feel responsive, and the whole thing just has a nice balance—light enough for long sessions but solid enough to feel high-quality. What I love most is how fun it is to use across everything—PS5, PC, even mobile. It pairs quickly, works flawlessly, and looks fantastic sitting on a desk. If you like controllers that stand out without being loud, and you want something that feels as good as it looks, this one delivers.

Perfect for the first time , Best color, great performance great ergonomics

The Sony PlayStation 5 DualSense Wireless Controller in Cobalt Blue is both visually stunning and functionally impressive. The vibrant Cobalt Blue finish gives it a bold and unique appearance that stands out among other controllers. The haptic feedback and adaptive triggers are game-changing, delivering an immersive gaming experience by making every action feel tactile and responsive. The ergonomic design ensures comfort during long gaming sessions, and the button layout feels intuitive and precise. Battery life is solid, lasting multiple hours on a single charge, and it pairs seamlessly with the PS5 console. Overall, this controller is a perfect combination of aesthetics, innovation, and functionality—a must-have for gamers who want the best.

The Sony PlayStation 5 DualSense Wireless Controller is a remarkable evolution in gaming technology, offering an impressive blend of tactile feedback, ergonomic design, and advanced features that make it a standout in the world of game controllers. Here's a detailed breakdown of what makes the DualSense a must-have for PlayStation 5 users: Design and Build Quality: The DualSense features a sleek, modern design with a comfortable, slightly larger form factor compared to its predecessor, the DualShock 4. The grip is textured, which enhances comfort during long gaming sessions, and the controller's weight feels balanced in hand. The glossy, futuristic black-and-white color scheme is visually appealing, and the design is both sophisticated and functional. The build quality is top-notch, with durable materials that feel premium and robust. Adaptive Triggers: One of the most innovative features of the DualSense controller is its adaptive triggers. These triggers provide varying levels of resistance depending on in-game actions. For instance, when pulling a bowstring or accelerating a vehicle, you can feel the trigger resistance dynamically adjust, creating a deeper level of immersion. The added tactile feedback offers a more nuanced, realistic experience that you can’t find in other controllers. It’s an exciting step forward in gaming interactivity and a game-changer for action and adventure games. Haptic Feedback: The haptic feedback on the DualSense is another game-changing feature that distinguishes it from previous controllers. Unlike traditional rumble features, the haptic motors in the DualSense allow for a wide range of nuanced sensations. From the feeling of footsteps on different surfaces to the sensation of rain falling, the haptics provide a deeper sense of immersion. This technology does a great job of heightening the emotional intensity of the game, making it feel more tactile and alive. Built-in Microphone and Enhanced Audio: Sony has integrated a built-in microphone into the DualSense controller, which makes chatting with friends or engaging in game dialogue much easier. You no longer need a headset to talk, although a dedicated headset still offers better sound quality. Additionally, the controller supports 3D audio, which, when paired with compatible games and a 3D audio system, delivers a rich auditory experience directly through the controller's speaker. Battery Life: The DualSense controller boasts an impressive battery life, especially given the enhanced features it offers. While battery life may vary depending on usage and the intensity of the game, it typically lasts for several hours, and its USB-C charging port ensures faster charging times. Charging through the USB-C connection is seamless and efficient, adding to the controller's overall convenience. Buttons and Controls: The buttons on the DualSense controller are well-placed and responsive, with the L1, R1, L2, and R2 buttons being smooth and satisfying to press. The D-pad has been subtly upgraded and offers better precision, while the thumbsticks provide a comfortable grip with responsive movement. The inclusion of the new “Create” button (which replaces the “Share” button) is a great addition, allowing players to capture and share gameplay effortlessly. Compatibility: The DualSense is designed primarily for the PlayStation 5, but it is also compatible with PCs and smartphones, albeit with limited features. On these platforms, you can enjoy the controller's basic functions like button mapping and motion controls, but the adaptive triggers and advanced haptics are mostly reserved for PS5 games. Verdict: The Sony PlayStation 5 DualSense Wireless Controller is an extraordinary piece of technology that takes the gaming experience to a whole new level. With its cutting-edge adaptive triggers, immersive haptic feedback, and superior ergonomics, it enhances the sense of immersion in ways that were previously impossible. It's a perfect companion to the PlayStation 5, allowing gamers to feel more connected to their games. Whether you're a casual gamer or a hardcore enthusiast, the DualSense is an essential tool to fully experience the next-generation gaming revolution.

Good color, sleek, works well. It was on sale for black friday. The best time to buy these is around the holidays for sure! Good sales.

This controller looks great and feels very comfortable to use. The buttons are responsive, the battery life is good, and the camouflage design is unique. It works perfectly with my PS5 and I am very satisfied with the quality. I would definitely recommend this controller to other gamers.

Looks great and works perfectly. The purple controller has a nice vibrant color and feels comfortable in hand. Buttons are responsive, battery life is solid, and it paired easily. Great quality and a fun upgrade to my setup.

• “Incredible haptics, perfect grip, and ultra-responsive controls.” • “Next-gen feel that truly enhances every PS5 game.” • “Comfortable, immersive, and the best controller Sony has made.” • “Adaptive triggers and haptics set a new standard.”

The PS5 DualSense controller is a huge upgrade from previous PlayStation controllers. From the moment you hold it, it feels comfortable, well-built, and premium. The design is modern and ergonomic, making long gaming sessions feel natural and smooth.

Great controller overall. The black PS5 controller looks sleek and feels comfortable in hand, even during long gaming sessions. The buttons are responsive, and the grip is solid. Simple, stylish, and reliable—definitely a good buy.

[Employee of bestbuy] Best color and feel durable long lasting charge no stick drift