Customer Ratings & Reviews

Love it and love the color. Doesn’t have wear and tear as fast as the original controllers that comes with the system. I recommend getting a new controller and it’s nice to have your own colors.

My old controller was having issues with the joy stick so i went online to best buy to go ahead an order a new one till i send my old one in to be fixed. Shipping was quick fast (same day delivery) and i was happy to know that my package was handled with care by the driver. The controller itself felt brand new did not seem or look to be refurbished (yes , yall! I have recieved a refurbished item before when i purchased it NEW, stamped refurbished). Overall pleased with the controller. Same as the one i bought with my console.

Good controller I just wish the price was a bit less

I'm satisfied with purchase the product is working perfect so I'm giving a well deserved 5 star

The DualSense is by far the most advanced controller on the market. The weight feels like perfect. The grip is satisfying. The adaptive triggers sounded like a comic to me, but are actually amazing. Also, the haptic feedback makes this controller feel truly next-gen.

Easy to glide, buttons are smooth. Great to handle. Over all great purchase.

I was very satisfied with this product, easy to use an the color is phenomenal

At first I was not sure I liked the new PS controller but now that I have used it for several weeks I am loving it. In fact it's one of the best features of the PS5. I have experienced a little drift now and then but nothing that has caused any major issues.

It was purchased for my son and this is what he picked out. I was disappointed in the carrier Roadie, who delivered the item because it was stolen, but once I called customer service I was glad it was replaced.

Great product. No problems with any of the ones I have.

Fun color, nice controller. Have had no issues and I like the upgrade from the PS4 controllers.

No dislikes, the control is responsive, buttons are a bit sensitive especially the right trigger but overall plays very well

Recently, the PS5 controllers have been of good quality. However, this is my third controller where the left or right stick started drifting. That being said, this has nothing to do with Best Buy, as their service is great.

Great controller light weight love the color keep charged all day.

This is a great quality controller. Its very sleek and smooth looking with its black design. It holds well and seems durable.

I like the midnight version of the PS5 controller and ordered the midnight plates to match. The cotroller works great and with the haptic feedback adds an extra layer to the gaming experience.

Gray is my favorite color. The gray camouflage is so dope. My son loves his new controller! He's young so he's fairly clumsy, he's dropped it a million times already, thankfully it's very durable and of great quality, because if not, it would stand no chance against my little clutz lol

Had to buy another controlled as mine is the original ones that got stuck drift on both sticks after just 1 month. So far not a problem with the new ones supposedly but love the color.

This is a great addition to my PS5 purchase. I like that there are some options in design, rather than just a white or black controller. Works great, no problems with purchase or item.

Excelent i like it everything is fine and i come back tu best buy