Customer Ratings & Reviews

Man....These guys are enjoying themselves! Works just like the original. Just added a little pizazz to the gaming!

The controller was my best purchase so far with Best Buy! Don’t regret at all!

I got this used but it was marked as excellent quality for open box and it delivered

The haptic feedback makes a really big difference in game play. The heft of the controller and feel of the plastic used give the impression of high-quality production.

Black out controller I think the best one yet feels and looks cool

I’m really enjoying this controller. Sony never let me down with the DualShock and the DualSense is no different! Feels great in my hands and most importantly, the battery life is much better than the DS4. The adaptive triggers are great additions and you can turn them off if you don’t like them! Overall, it’s great!

Great controller that mixes the Xbox controller's size while keeping the distinctive parts of the Playstation controller which creates a very comfortable and easy control system. The haptic feedback is amazing, it doesn't distract you from the game and it gives you a bit more of immersion. Overall great controller!!

Zac was very helpful in store going through Best Buy’s inventory. He was limited by the fact that their store was not a “central hub” and, although orders were placed to replenish their stock, they had not received proper inventory at the time of my purchase. The store did not have any black controllers, but had comparable alternatives at a higher price. I settled on blue because it is my son’s favorite color. I purchased the 2 year warranty and actually had to come back a week later to trade it in as the square button and right trigger were defective.

Great controller, nice in the handles and worked with everything

Finally secured a PS5 not a fan of the white so i knew I wanted a different controller. Controller feels great and the black always looks great the blue light on the controller is also a nice touch. I haven't played many games yet to feel the adaptive triggers but I'm sure it's a great feature!

This controller has greatly improved my gaming performance. It is much more precise than any other controller I have used. It is solid and well made and charges fast. I use mine on my PC. Steam supports the controller. For Epic, use DS4Windows.

I have two, use it to play souls like games on pc. Works like a charm!

My son and i enjoy out new Playstation 5 controller and we like to thank the great best buy staff for all the help and support in our new purchase.

I love the color and it also works perfectly. Best purchased.

Bought it for my husband as he needed a new one due to one coming with systme broke. He Loves it !!

Good solid controller. I wish it were more of a RED, though. And it's a little pricey.

My daughter loves this charger. It works great with her remotes. Great purchase.

The item came in a few days late but the condition was mint so no complaints being that i don’t plan on opening it. I havent had problems from my other controllers so i can expect the same quality.

This was a great controller. Sony makes controllers that last a long time, and I never had issues with them when I owned them.

Love this controller and also the color! So perfect.