Customer Ratings & Reviews

Don’t have a PlayStation 5 yet but I’m hearing good things

I’ve been using my PS5 DualSense controller since launch (with a few colorful variants thrown in for fun), and honestly, it’s still one of the best pieces of gaming hardware I’ve ever owned. Here’s my full breakdown after years of heavy use in Waco heat, late-night sessions, and everything from single-player epics to competitive shooters. The Good Stuff (Pros): • Haptic feedback & adaptive triggers – This is the killer feature. Feeling raindrops, weapon recoil, or the tension of drawing a bow in games like Astro Bot, Returnal, or Horizon feels next-level immersive. No other controller matches this level of “you are there” sensation. Even in 2026, new titles still make great use of it. • Ergonomics & comfort – The shape fits my hands perfectly for long sessions (4+ hours no problem). The textured grips keep it from slipping even when my hands get sweaty during intense matches. Way better than the old DualShock 4 in every way. • Build quality & feel – It feels premium – sturdy buttons, responsive sticks (so far no major drift on mine, fingers crossed), and that satisfying click on the face buttons and D-pad. The built-in mic is surprisingly clear for quick party chat, and the Create button is handy for clips. • Versatility – Works great on PS5 obviously, but I’ve also used it wired/wireless on PC for games that support the haptics – it’s a solid all-rounder. The Not-So-Good Stuff (Cons): • Battery life – 6–10 hours depending on how much you crank the haptics/triggers. It’s not terrible, but I usually need to charge midway through a long weekend session. Not as bad as some early complaints, but still shorter than I’d like. • Stick drift potential – Mine’s been fine, but I’ve seen plenty of friends deal with it after 2–3 years. Not as bad as some Switch Joy-Cons, but it’s a known weak point over time. • No back paddles or pro features – If you’re into competitive FPS or fighting games, you might want something like the DualSense Edge or a third-party pro controller for extra buttons and customization. The standard one keeps it simple. Overall Rating: 9/10 The DualSense is still the king of standard controllers in 2026. It’s not perfect (battery and drift are real concerns long-term), but the immersion from haptics and triggers makes almost every supported game feel special. For the price (especially if you got it bundled), it’s an absolute win. If you’re debating a second one or a fancy colored version – go for it. Still my daily driver. Would I buy it again? 100%.

I tried ordering a White controller but they were sold out. This was the only color available. The color isn’t bad. It hasn’t been used yet since my son just got it. I haven’t had any issues with controllers and games purchased at Best Buy so I’m sure this one will be just fine.

Great color but the longevity of these controllers are questionable. Within a year i had to replace two of them as they stopped working.

This controller exceeded my expectations. It feels comfortable in my hands, the buttons are responsive, and the setup was quick and easy. Battery life has been great, and I haven’t had any connection issues. It works smoothly during gameplay and feels very durable. I would definitely recommend it to anyone looking for a reliable controller.

It lasted very little almost new. It has drift alredy. I don’t recommended.

The red in the right side is a "dark wine red" NOT a "bright red" color as shown in trailers and in the box's photo.

ps5 controller... what more can I say? Charges slow though even with a fast charging cord.

Nothing wrong with the controller just Best Buy. Ordered one for black Friday deal. The item never came, just an empty box that wasn't even sealed properly(PIC attached). Spoke with customer service and was told replacement on the way. 8 days later come to find they cancelled the replacement and order because they couldn't honor the Black Friday price. Waste of time!! Should of order from Amazon. I can see why they're going out of business.

Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

I haven't played with a worse controller in my entire life. At first it was great it worked great and felt great. Not even a month into ownership the left analog stick has a teribble drift that doesn't go away. I've reset it multiple times, I tried blowing it out with a keyboard cleaner, I tried to recalibrate the controller to see if it would fix it. Nothing. I'm a PC player so the lack of PS4 controllers forced me to purchase a PS5 controller. This is the most expensive piece of garbage I've ever experienced. The price you ppay is not worth the value you recieve.

The right analog stick has developed a wander. Could be from a drop but never happened on a ps4 with similar drops. More pink than red

The controller I purchased brand new had stick drift 2 weeks after purchasing

Good but has its glitch, after about 4 months the analog stick starts to stick so it throws off the aligning in the video game.

What an amazing controller!! ... I saw this on sale the week of black friday ... I Immediately purchased it. It's so comfortable in the hands as I play games with it. Highly Recommend ... 10/10!!!

Its ok at first but now stick drifting , but it under warranty

I used my 1st controller since the day after PS5 came out. By February 9, 2021 i was buying a second controller because the first controller analog sticks reached max drift. At first it was come and go, so i was thinking it was a software problem. Controller reset even seemed to reset the controller back to minimal drift, but only the 1st time i tried it. Now my second controller is drifting more everyday. Im debating should i buy a 3rd one today (5/25/21) because i need it. Ps4 controllers maybe have same PS5 analogs but they never go out from drift this fast being clean & not dropped. I may just check into sending it back with the warranty.

Needed a second controller for my ps5, got this one on black friday sale with open box for 40+tax. Was in perfect condition and has geld up well through multiple play sessions.

very good wireless control for your ps5 you can play the same way than the other one and you can switched when your wireless controller is low in charged it is very useful