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Customer reviews

Rating 4.8 out of 5 stars with 46331 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 46,331 reviews
  • Rated 1 out of 5 stars

    Poor PS 5 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work when i turned it on. Charged the controller and still no power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Amazing controller with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is fantastic. The design is comfortable and the buttons feel very responsive. The haptic feedback and adaptive triggers make the gaming experience much more immersive. Battery life is good and the build quality feels premium. Definitely one of the best controllers I have used

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The PS5 Controller That Changed My Game Nights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony PS5 controller from Best Buy, and it’s honestly the best upgrade I’ve made . The grip feels great, and the triggers respond instantly; making every game more exciting. The haptic feedback is impressive and really pulls you into the action. Setup was quick, and the battery lasts longer than I expected. If you want a smoother, more immersive gaming experience, this controller is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense Wireless Controller for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony DualSense Wireless Controller and it’s fantastic. The feel in my hands is comfortable and solid, and the adaptive triggers and haptic feedback make games feel more immersive. It works great with my PS5 and also connects easily to my PC and phone. The battery lasts long enough for good gaming sessions, and the buttons and sticks feel responsive. Overall, it’s a high-quality controller that’s enjoyable to use across devices. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone talks about the design and how beautiful it is. But nobody talks about the most important, comfort in the hands. The DualSense should be something very comfortable if you are trying to hold it in your hands for many hours. It feels very uncomfortable and full of sharp finishes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I managed to pick up this PS5 DualSense controller at a discounted price, and it has been a fantastic purchase. My husband absolutely loves it! The build quality feels premium, and the haptic feedback really adds a new level of immersion to his games. It syncs perfectly, feels comfortable for long gaming sessions, and the battery life has been reliable so far. If you can find it on sale, it’s a complete no-brainer. Highly recommended for any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    No issues and works just as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and comfortable to hold. Never gave me any issues or bugs and I'm happy the newer controllers have USB-C. I only have a Gaming PC but it works flawlessly on windows as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Really great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a second Sony DualSense Wireless Controller from Best Buy, and it continues to be the best part of the PS5 experience. The adaptive triggers provide incredible resistance when you're drawing a bow or braking in a racing game, which makes everything feel so much more realistic. The haptic feedback is also next level you can actually feel the difference between walking on gravel versus metal. It's very comfortable for long sessions, and the built in mic is surprisingly clear for quick chats. Whether you're playing on console or even PC, the build quality feels premium and well worth it. Highly recommend for anyone looking to level up their setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 dualshock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues nice color feels good great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Smooth and pretty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, we’ve had it over a year and still works and looks great. Smooth feeling, battery lasts a long time. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Cosmic Red DualSense: A Must-Have for PS5 Gamers!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Cosmic Red DualSense Wireless Controller for my PlayStation 5, and it's incredible! Not only does the vibrant red color make it stand out, but the performance boosts my gaming experience to new heights. The haptic feedback and adaptive triggers are game-changers, providing immersive responses during gameplay that make every action feel more realistic. Whether it’s racing games where you can feel the road or action games with complex combat, this controller handles it flawlessly. Battery life is strong, and the comfortable grip makes it easy for long gaming sessions. Highly recommend for any PS5 owner looking to add some style and enhanced functionality to their setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Bringing Joy to my Young Gamer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Nova Pink Sony PlayStation 5 DualSense Wireless Controller for my 4-year-old daughter, and it has been a delightful addition to her gaming experience. The vibrant pink color immediately caught her attention, and she was thrilled to have a controller that's just her size. The controller is easy for her to hold and use, making it perfect for little hands. The haptic feedback and adaptive triggers add an extra layer of immersion to her games, and the battery life is impressive. Seeing the joy on my daughter's face as she plays with this controller is priceless. It's not only a great addition to the PlayStation 5 setup but also a wonderful way to introduce gaming to young kids. I'm thrilled with the purchase, and my daughter absolutely loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design

    Rated 5 out of 5 stars

    Great Controller and Feels Premium

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and responsive controller. The buttons feel great, the design looks amazing, and it works perfectly with the PS5. Battery life is decent and overall it feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolute Game-Changer – Style Meets Immersion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Midnight Black DualSense controller is hands-down the best controller I’ve ever used. From the moment I picked it up, it felt premium—comfortable grip, perfect weight, and a sleek matte black finish that looks incredible next to my PS5 setup. What really sets this controller apart is the haptic feedback and adaptive triggers. You don’t just play the game—you feel it. Whether it’s the tension of drawing a bow, the resistance of braking in a racing game, or subtle environmental effects like rain or footsteps, the immersion is next-level. It genuinely adds a whole new dimension to gaming. I also love how versatile it is. I use it not only on PS5, but also on PC and mobile, and the wireless connection is fast and reliable every time. Battery life has been solid, and the built-in microphone and speaker are surprisingly useful for quick chats without a headset. Bottom line: this controller isn’t just an accessory—it’s a core part of the experience. Stylish, innovative, and incredibly fun to use. If you’re serious about gaming, the DualSense Midnight Black is 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks amazing and feels great in hand. It works perfectly with my PS5 and the battery life is solid. Definitely a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Midnight Black DualSense controller for a while now, and overall I’m really impressed with it. First off, the design looks amazing. The all-black finish gives it a much cleaner and more premium feel compared to the standard white controller. It also hides dirt and wear better, which is a nice bonus if you play a lot. Performance-wise, it’s exactly what you’d expect from a DualSense. The adaptive triggers and haptic feedback are still the standout features—they make games feel more immersive, especially in titles that really take advantage of them. The controller feels comfortable in hand even during long gaming sessions, and the build quality feels solid. Battery life is decent, though not perfect. I usually get several hours of playtime before needing to recharge, which is fine but could definitely be better. My only real downside is that, like other DualSense controllers, it can be a bit pricey, and long-term durability (like stick drift) is something to keep an eye on. Overall, if you’re looking for a sleek-looking controller with great features and solid performance, the Midnight Black DualSense is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very good I recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavier and a little different feel then a DualShock 4 but it feels so much better in my opinion the black is sleek and looks good. My only complaint is that as someone with super sweaty hands I can’t help but feel that the ps5 controller makes my hands sweat a lot more then a ps4 one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony PS5 DualSense Controller Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an extra PS5 DualSense controller, and it’s easily one of the best gaming controllers I’ve ever used. The build quality feels solid and premium right out of the box, and it fits perfectly in the hands for long gaming sessions. The haptic feedback is incredible and truly sets this controller apart. You can feel subtle details like footsteps, road textures, and environmental effects, which makes games much more immersive. The adaptive triggers are another standout feature — they add real tension and resistance during gameplay, especially in shooters and racing games. The buttons feel responsive and well-placed, the analog sticks are smooth and precise, and the controller has just the right amount of weight without causing fatigue. Battery life has been solid for me, lasting through multiple gaming sessions before needing a recharge. Overall, this controller enhances the entire PS5 experience. Whether you’re playing competitive games or story-driven titles, the DualSense makes everything feel more engaging. Definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A Stunning Gaming Experience

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in Starlight Blue is an exceptional gaming accessory that enhances the PlayStation 5 gaming experience. After extensive use, here's my 5-star review of this stunning controller. Pros: 1. Stunning Design (5/5): The Starlight Blue color variant of the DualSense controller is visually striking and adds a touch of elegance to your gaming setup. The controller's design is modern and sleek, setting it apart from its predecessors. 2. Haptic Feedback (5/5): The DualSense controller's haptic feedback is a game-changer. It provides nuanced and immersive tactile sensations that enhance gameplay, allowing you to feel everything from the patter of raindrops to the recoil of a weapon. 3. Adaptive Triggers (5/5): The adaptive triggers offer variable resistance, providing a more realistic feel when, for example, pulling back a bowstring or pressing the accelerator in a racing game. It adds a level of immersion that's truly impressive. 4. Built-in Microphone (4/5): The inclusion of a built-in microphone allows for quick voice chat without the need for a headset, making it convenient for casual communication during gameplay. 5. Enhanced Comfort (5/5): The controller's design and ergonomics make it comfortable to hold for extended gaming sessions. The textured grips and button placements are well thought out. 6. Precise Thumbsticks and Touchpad (5/5): The thumbsticks are highly precise, providing smooth and accurate control. The touchpad is responsive and adds another layer of input possibilities for developers. 7. Broad Compatibility (5/5): The DualSense controller is compatible with a range of PlayStation devices, including the PlayStation 5, and can also be used with certain PC games. Cons: 1. Price (4/5): The DualSense controller is a premium accessory, and the cost may be a consideration for budget-conscious gamers. 2. Limited Battery Life (4/5): The controller's battery life is reasonable, but the advanced features like haptic feedback and adaptive triggers can consume more power, requiring more frequent charging. Conclusion: In conclusion, the Sony PlayStation 5 DualSense Wireless Controller in Starlight Blue is a masterpiece of gaming technology. Its stunning design, innovative features like haptic feedback and adaptive triggers, and enhanced comfort make it an essential companion for PlayStation 5 gamers. While the price may be on the higher side, the experience it offers is well worth the investment for gamers who value immersion and precision in their gameplay. Whether you're exploring new worlds, battling foes, or competing in multiplayer matches, the DualSense controller elevates every aspect of your gaming experience. If you're a PlayStation 5 owner seeking the ultimate controller to complement your gaming adventures, the DualSense Wireless Controller in Starlight Blue is a standout choice that not only performs exceptionally but also adds a touch of elegance to your gaming setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Dualsense good deal!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, sleek, works well. It was on sale for black friday. The best time to buy these is around the holidays for sure! Good sales.

    I would recommend this to a friend