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Customer Ratings & Reviews

$88.99

Customer reviews

Rating 4.8 out of 5 stars with 49396 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 49,393 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Controller with a Smooth Pickup Experien

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller is an excellent upgrade and feels premium right out of the box. The build quality is solid, the buttons are responsive, and the adaptive triggers and haptic feedback make a noticeable difference in gameplay, especially on PS5 titles. The Midnight Black color looks sleek and professional. I ordered it online and picked it up in store, and the process was fast and hassle-free. Everything was ready on time and well packaged. Overall, I’m very satisfied with both the controller’s performance and the purchasing experience. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great ps5 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 ps5 controllers and I particularly love the purple color on the ps5 controller. I also like the fact that I can hook it to my laptop and use it to play any game online.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Solid controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my pc, chose this color as it looked very pretty on the box lol, very hard to see the color without it being dark in the room, otherwise it looks somewhat green. It paired very well with my pc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever – Immersive and Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is hands down the best gaming controller I’ve ever used. The design feels sleek and modern, with the white finish giving it a premium look that matches perfectly with the PS5. Comfort-wise, it’s incredibly ergonomic—I can play for hours without hand fatigue. The real game-changer is the adaptive triggers and haptic feedback. They add so much immersion to gameplay, making every action—from pulling a bowstring to driving over different terrains—feel realistic and engaging. The built-in microphone and speaker are a convenient bonus, and the battery life is solid, especially considering all the advanced features packed into it. Overall, this controller elevates the gaming experience to a whole new level. If you own a PS5, the DualSense is absolutely essential. Sony really nailed it with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    DuelSense Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loved this as a gift. The color is beautiful and works like a charm. It keeps its charge for a good amount of time and very comfy if you are playing games for an extended amount of time.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5's standard DualSense controller is praised for its immersive haptic feedback, adaptive triggers, and comfortable, substantial feel, though its battery life is a common complaint. The pro-level DualSense Edge offers customizable back paddles, trigger stops, and swappable parts for serious gamers but comes with its own battery life issues and a high price tag, with some third-party options offering better value or unique features. The biggest persistent issue across all models is potential stick drift, a common problem with analog sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Than a Controller, Years of Great Memories

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More Than a Controller, Years of Great Memories I’ve been gaming for years, and throughout that time I’ve used many controllers, but the DualSense has been the one that’s stayed with me through some of my favorite gaming memories. I used to play Call of Duty competitively and spent countless hours trying to improve, win matches, and push myself to be better. Through all those late-night sessions, the DualSense never let me down. The comfort, precision, and responsiveness made it feel like a natural extension of my hands. Recently, I started using the DualSense on PC as well, and it impressed me even more. I expected it to work well, but the level of comfort and responsiveness exceeded my expectations. Even during long gaming sessions, it remains comfortable, accurate, and reliable. It has become my preferred way to play on PC because it simply feels natural and premium compared to other controllers I’ve tried. These days my gaming habits have changed. Instead of focusing only on competitive shooters, I’ve been enjoying completely different experiences, especially Forza Horizon 6 on PC. The comfort of the DualSense during long sessions is incredible, and the feedback makes every race more immersive. Whether I’m pushing for maximum speed, taking corners aggressively, or drifting through beautiful roads, the controller feels precise and connected to every movement. Even on PC, the experience feels fantastic. Some of my favorite moments aren’t even about competition. They’re the simple moments of playing FIFA with my brothers, laughing together, celebrating goals, and creating memories that will last much longer than any victory screen. That’s what makes this controller special to me. The DualSense isn’t just my favorite controller because of its technology or design. It’s because every time I pick it up and turn on my PS5—or connect it to my PC—I can forget about daily stress for a while and enjoy the games I love. It has been part of years of memories, competition, fun, and family time. For me, that’s what makes the DualSense more than a controller. It’s a part of some of my best gaming memories, and I would recommend it to anyone looking for the perfect balance of comfort, performance, and unforgettable experiences.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Nothing beats a PS controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haptic feedback is what separates the PS5 controller from the rest. I own a Series X as well as the PS5 and the PS5 controller is just better. I will say however that the PS5 controller is more expensive and also seems to suffer from stick drift faster. Microsoft also has a built-in app to fix that issue for their console and controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller – Smooth, Responsive, and Dur

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this PS5 controller from Best Buy, and it has exceeded my expectations. The build quality is fantastic, with a comfortable grip that feels great during long gaming sessions. The haptic feedback and adaptive triggers add a new level of immersion, making gameplay more engaging. The battery life is solid, and it charges quickly. Overall, it’s a must-have for any PlayStation gamer. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good Replacement Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a second controller as the first one started to show signs of stick drift. Love the color of this one and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 CONTROL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller delivers an excellent gaming experience with its responsive buttons, adaptive triggers, and immersive haptic feedback. It feels comfortable in hand and significantly enhances gameplay across different genres.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Awesome and beautiful Dual Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of this controller and it seems that the battery life is longer than the white dual sense controller. Plays smoothly and responds more with the haptic feedback. Especially when I play Kena Bridge of Spirits. Definitely love the color and thanks for my $10 coupon end up getting for $60 instead of $70.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is very good, love the color shift on it. Works as it should !

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Controller! We Love the Color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new PS5 controller as the one that came with the system was worn and experiencing screen drag. This one is great! We love the iridescent green and the controller is easy to handle and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great and looks good. Feels comfortable in the hands too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation 5: A Next-Gen Masterpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is a groundbreaking console that truly delivers a next-generation gaming experience. From its sleek, futuristic design to its powerful hardware, Sony has outdone itself with this system. The performance is phenomenal, thanks to the ultra-fast SSD that virtually eliminates loading times. Games look stunning, with ray tracing, 4K resolution, and smooth frame rates making for immersive visuals. Titles like Demon’s Souls, Spider-Man: Miles Morales, and God of War: Ragnarök showcase the PS5’s capabilities beautifully. The DualSense controller is a game-changer, offering haptic feedback and adaptive triggers that make gameplay more tactile and engaging. Whether you're drawing a bow or feeling the tension of a car on rough terrain, the controller adds a whole new layer of realism. Backwards compatibility is another plus, allowing players to enjoy a vast library of PS4 games. Add to that the PlayStation Plus Collection, which provides access to some of the greatest hits from the previous generation, and it’s clear that value is a priority. The PS5 also excels as a media hub, with apps like Netflix, Disney+, and Spotify running seamlessly. The interface is intuitive, making it easy to switch between games, apps, and settings. Overall, the PS5 is an impressive leap forward in gaming technology. Whether you're a casual player or a hardcore gamer, it offers something for everyone. If you're looking for a console that delivers top-tier performance, a growing library of exclusive games, and innovative features, the PS5 is absolutely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    AMAZING CONTROLLER! LOVE THE COLOR!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: A Game-Changer in Gaming: Sony PS5 DualSense Wireless Controller Review Introduction: The Sony PS5 DualSense Wireless Controller is a revolutionary addition to the gaming landscape, setting a new standard for immersive gameplay experiences. Released alongside the PlayStation 5 console, this controller boasts advanced features that not only enhance traditional gaming but also introduce innovative haptic feedback and adaptive trigger technology. In this review, we'll delve into the key aspects that make the DualSense a standout choice for gamers. Design and Build Quality: The first thing that strikes you about the DualSense controller is its sleek and futuristic design. The combination of white and black colors, along with the striking blue LED accents, gives it a distinctive and premium appearance. The controller is slightly larger than its predecessor, the DualShock 4, providing a more comfortable grip for extended gaming sessions. The textured grips on the back add to the overall ergonomic design, ensuring a secure and comfortable feel in your hands. Haptic Feedback: One of the standout features of the DualSense controller is its haptic feedback technology. This takes in-game sensations to a whole new level, providing dynamic and nuanced vibrations that simulate a wide range of textures and effects. Whether you're traversing through sand, feeling the tension of a bowstring, or experiencing the rumble of a thunderstorm, the haptic feedback adds a layer of immersion that was previously unimaginable. Adaptive Trigger Technology: The adaptive trigger technology in the DualSense controller is another game-changer. The L2 and R2 triggers are designed to offer resistance, providing a tangible feel for in-game actions. For example, pulling back a bowstring in a game will require a different level of resistance compared to firing a gun. This innovation adds an extra layer of realism and engagement, making each gaming experience more tactile and immersive. Precise and Responsive Controls: The DualSense controller maintains the high standard of precision and responsiveness that Sony is known for. The analog sticks, buttons, and touchpad are all well-designed and provide a satisfying level of tactile feedback. The improved latency ensures that your inputs translate seamlessly into on-screen actions, contributing to a more fluid and enjoyable gaming experience. Built-in Microphone and Speaker: The DualSense controller features a built-in microphone, allowing for quick and easy communication without the need for a headset. Additionally, a speaker is integrated into the controller, providing immersive audio feedback directly from the controller itself. While these features might not replace a dedicated gaming headset for serious gamers, they add a convenient option for casual communication and audio cues. Conclusion: In conclusion, the Sony PS5 DualSense Wireless Controller is a remarkable piece of technology that sets a new standard for gaming peripherals. Its innovative haptic feedback, adaptive trigger technology, and overall ergonomic design contribute to a gaming experience that is more immersive and engaging than ever before. While it may take some time for developers to fully harness the potential of these features, the DualSense controller undoubtedly marks a significant leap forward in the evolution of gaming controllers. If you're a PlayStation 5 owner, the DualSense is a must-have accessory that enhances the enjoyment of every gaming session.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new controller & it seems like I found one that’s appealing to me! Great color and perfect for hours of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ps5 controller, and its amazing, the battery lasts a long time and the haptic feedback is very cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love My Controller!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent PS5 Controller I recently bought this PS5 controller, and it has been a game-changer for my gaming experience. The build quality feels premium, the buttons are super responsive, and the adaptive triggers make gameplay more immersive. The haptic feedback is incredibly detailed — you can feel everything from subtle vibrations to powerful impacts, which really brings games to life. The battery life has been solid, lasting me several long gaming sessions before needing a recharge. The controller is also very comfortable to hold, even for extended play, with a nice weight that feels balanced in the hands. Overall, this is exactly what I was hoping for in a PS5 controller — reliable, responsive, and immersive. If you’re looking to upgrade or get a spare, I highly recommend it.

    I would recommend this to a friend