Customer Ratings & Reviews

Beautiful looking controller well made love the color!!!!

Nice color ive been needing a new remote better looking than the white ones

Very cool color. Matches the head set and the skins.

Stick drift issue is always a problem with this product and still is hasn’t been fixed yet by sony

Does the job for my little one. She loves the color!

Cool looking controller. Now my brother and know who’s controller is who’s.

Love the new controller. I wanted to have 4 of them.

The color is great. Sony should have released an all black console to begin with .

Love it and my favorite color. Might buy another one

This controller is a must have for all PS5 owners. You can feel everything at your fingertips.

My son loves this controller hes plays his Playstation the time with it

I ordered an excellent condition open box controller. According to the website that means new condition, in the original box, and everything included. I did not receive that! I received a loose controller in a shipping box. I asked my son and he didn't care about the box and owners manual as long as the control worked well. It did not! Right away he noticed stick drift. I told him to play with it for a while and it might clear up...nope! So I contacted customer service. They ordered a replacement for me free of charge and I was to mail the faulty one back. When I went to print the label to return I saw an email stating the order had been cancelled. Upon reading the email it stated it was cancelled because there was none in stock. (Why was he able to place the order then?) I again contacted customer service. I got the run around and poor English from the rep and her supervisor. The supervisor promised if I placed a new order of the exact item and color that they would do a price adjustment to reflect what I originally paid. She also told me I had already been issued a refund for the original order. But the whole time I'm being told the replacement was cancelled because there weren't any in stock currently. So how am I supposed to order a product that they're saying is unavailable? I again ask for a supervisor. He proceeds to tell me that they cannot give the price adjustment or do anything for me except advise me to return or bring to a store. I'm 150 miles from the nearest Best Buy. Just ridiculous! If they would have sent me the correct item to begin with this all could have been avoided. I wasted 3 hours conversing with customer service about this and got nothing but the run around and false promises. I have never had worse customer service! I expected more of Best Buy!! Run the other way and don't look back!!

Bought this controller for my son. He loves the color so it was an easy choice for me.

Controller looks nice. It adds to my collection of Ps5 controllers. Kids love it also.

Good controller and it works really good……………………….

Had the same one in black and loved it. Saw the red color and is calling my name haha.

Definitely exceeded my expectations has a better feel than the one the ps5 comes with.

Nice camo Controller Gives me ps3 Camo vibes Love it

Controller does everything its supposed to. I love the red. It reminds me of diablo...

Battery runs out kind of frequent in my opinion but the controller is great, I love the design.