Customer Ratings & Reviews

This was purchased as a Christmas gift for my grandson and he loves it. In his favorite color, works well and he's been enjoying endless gaming time using it. Best By website was easy to navigate and the order was shipped and received quickly, right in time for Christmas!

Love the color and function. Protection plan adds peace of mind as well. Highly recommended.

I use this controller exclusively on PC because it works seamlessly with Steam games and the gyro works great with emulators with hardly any additional setup. The feel in the hand is excellent and I actually prefer the symmetrical sticks as opposed to the offset sticks on Xbox controllers. Latency on PC over Bluetooth is also the best of any controller on PC. My only gripes are that the battery lasts about 6 hours at the most, and the vibrations aren’t as strong as an Xbox controller over Bluetooth. I don’t really use the Dual Sense haptics so I can’t comment on that. Otherwise I absolutely love this controller! And I’ve had no problems with stick drift almost a year and a half after purchasing, and I’ve put hundreds of hours on these sticks lol

The DualSense controller is a fantastic gaming accessory, offering immersive haptic feedback, adaptive triggers, and a built-in microphone. Its unique features enhance gameplay experiences. However, it's important to note that some users have reported stick drift issues including myself, which can be frustrating. Overall, the DualSense controller is a great choice, but potential buyers should be aware of this known issue.

Love the fit of the ps5 controller for pc gaming...

Love the color, decent controller. Any color controller is better than the blank white one.

Perfect controller for the husband. Cool color combination!

Great controller, I love the matte black color and I definitely recommend it!

Beautiful color set and better feeling while playing

We bought our PS5 controller from Best Buy open box to save a few dollars. This one did not come in the original box but it did include the manual and it does look and work perfect. We've already gamed at least 50hrs without any trouble. Highly recommend.

Best color and great product. Would recommend again.

Amazing comfort to play, battery duration is acceptable if you are willing to play for at least 3 hours nonstop

Color looks great and the controller works amazing

It's Durable and comfortable. Best Buy is reliable.

The Dualsense is a very nice controller, the ergonomics and overall feel of the controller is overall nicer than the Dualshock 4. The buttons, sticks, size, and everything feels great and the battery life is a bit longer than the DS4 despite the haptics. The haptics also feel great and can add a lot of immersion depending on how the game uses it. When it's used well it's really cool, when it's not it dosen't really add much and can just make your fingers tired. Though the intensity of the haptics can be toned up or down, which is really nice. Ive been using the controller from this purchase for about 3 months. Overall, it's great but the jury's still out for me on the overall quality of the make. I had to get this controller as a replacement for the controller that came with my PS5 which only lasted 9 months before unplayable stick drift hit the right stick, this did happen during a storm that fried the charging cord (despite surge protection) so I think it's something that was caused by a power surge but there's still a chance this was a coincidence and stick drift may be an issue for this new controller. Hopefully not. I'm pretty caring of my controllers, In my 23 years of gaming, I've only had stick drift in 3 controllers. One of these three being the previously mentioned dualsense. So hopefully this dualsense lasts, but it remains to be seen if this is built better than the dualshock 4 in terms of longevity. That uncertainty is the only thing keeping it from 5 stars, as well as, the price. While it is a good controller, it is a bit expensive. Especially if the anolog stick drift wasnt caused by the storm and this controller ends up having stick drift. If the latter is the case than it is certainly not worth the price.

The PS5 controller is absolutely perfect. It's designed with such precision and attention to detail. The adaptive triggers provide a whole new level of immersion, allowing you to feel the tension and resistance in your games. And don't even get me started on the haptic feedback! It's like you can feel every little vibration and sensation, making the gameplay so much more engaging. Plus, the sleek and ergonomic design makes it comfortable to hold for long gaming sessions. The PS5 controller truly enhances the gaming experience and takes it to a whole new level of awesomeness.

Great battery life! Easy to use! Incredibly durable. I use it every day and I’ve had it for over a year and still works like brand new. Highly recommend. Not to mention the sleek design

All black never goes wrong. Batteries last long. Controller holds up.

Works great as should . Very good grips on right and left analog and the color is bright and nice ..

The PlayStation 5 DualSense controller is honestly one of the best controllers I’ve ever used. The ergonomic design feels comfortable even during long gaming sessions, and the buttons and sticks are responsive and smooth. The adaptive triggers and haptic feedback add a whole new level of immersion — you can literally feel different textures, tension, and actions depending on the game. It makes gameplay way more engaging and realistic.