Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 4061 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,060 reviews
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Dualsense good deal!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, sleek, works well. It was on sale for black friday. The best time to buy these is around the holidays for sure! Good sales.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Purchased A New Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing these items was an easy process. The employees were very helpful and knowledgeable. The item itself works nicely and is ergonomic for holding and playing. The texture is nice, as my hands don't sweat as badly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Solid choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid design, comfortable and battery life is great.. no stick drift yet.. using mostly on ps5 and occasionally on Mac for emulator gaming

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great feel in hands

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is pretty awesome! The design feels great in your hands, and the haptic feedback really adds a new level to gaming. The adaptive triggers are a game-changer, making everything from racing games to shooters feel more immersive. Plus, the battery life is solid, so you can play for hours without worrying about it dying on you. Overall, it's a fantastic upgrade from the previous generation!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    This will be great for Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Red Controller is absolutely outstanding. The vibrant red finish looks even better in person—sleek, bold, and a perfect match for any setup. The build quality feels premium, with responsive buttons, smooth analog sticks, and adaptive triggers that add a whole new level of immersion to gameplay. The haptics are incredibly precise, making every game feel more engaging. It’s comfortable for long sessions, holds a solid charge, and connects instantly with no issues. If you’re looking to upgrade your controller or add a stylish new one to your collection, this red model is definitely worth it. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Great ps5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Controller – Love the Color! The red PS5 controller looks even better in person — the color is bold and vibrant. It feels great in my hands, super responsive, and works flawlessly with my console. Battery life is solid too. Definitely a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Niceeeee

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller color is nice, was a gift for my son and since he like sonic I got it and when I gave it to him he seen it as a sonic controller, works perfectly good matter in fact he likes this controller so much that stopped using his white and red controller for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Better than spending $200 on a controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color really pops and it's also really durable. Compared to the dual edge the it has a bigger battery also so it definitely doesn't die as quickly as the edge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite color!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the PS5 controller in "Volcanic Red." It is a fantastic accessory that balances a striking aesthetic with excellent performance. The controller's built-in speaker and microphone are standout features, as they allow for clear communication without the need for a headset. I have also found it to be very reliable, with a battery that charges efficiently. Given its functionality and value, I strongly suggest picking one up if you are looking for a high-quality upgrade, or perhaps considering it as a gift for another gaming enthusiast. It is a great addition to any setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Cool sleek Renegade Shepard design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, love the feel of the controller. Best part is this one hasn't drifted on my yet like my two white controllers from launch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Solid Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this PS5 DualSense controller from Best Buy and couldn’t be happier. The build quality is excellent—it feels solid in the hands, the buttons are super responsive, and the adaptive triggers add a whole new level of immersion to games like Call of Duty and Spider-Man. Battery life is decent, lasting around 8–10 hours of playtime on a full charge, and the USB-C charging is fast and convenient. The haptic feedback is a game-changer and really sets it apart from older PlayStation controllers. Best Buy had it in stock and ready for pickup same-day, so no complaints there. Definitely recommend grabbing a second one if you play a lot of local multiplayer or just want a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    nice controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful vibrant color! Works well, fits nicely in hand

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Replaced old controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grip on the joysticks. Felt great in my hand and really like the color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    My Favorite Color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller mostly because it is my favorite color. It feels great, and I love using it with all of my games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy 5 stars. Setting up is easy, take it out and hit the PlayStation button and you’re good to go. It’s got a sturdy feel, the color is more mesmerizing in person that the picture. The haptic feedback is very responsive and useful in games like Cuberpunk 2077. The battery life is on Point. I have absolutely no qualms with this device. I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great Controller!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense feels incredibly comfortable in hand, with responsive buttons and precise analog sticks. The haptic feedback and adaptive triggers add a whole new level of immersion, making games feel more dynamic and engaging. Battery life is solid, and the build quality feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Yassss

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Always buy ps brand controllers! The red is really cute too!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    A good red

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and comfortable controller, just wished stick drift didn’t exist.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Great controller option

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller with an excellent battery life. Great color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great overall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to hold. The controller's shade of red is cool and shiny.

    I would recommend this to a friend