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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50937 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1883 Showing 37,641-37,660 of 50,984 reviews
  • Rated 5 out of 5 stars

    Worth the buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Fits in your hand more than the PS4 controller did. If i need a 3rd one down the line, I'll get another, but probably transparent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dualsense Thoughts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn't as good. The features are great and is very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new duelsense controller since my old ones potentiometer was wearing out. This one comes with a slightly better potentiometer so it should last at least 2 years of regular gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red or Not?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, It's a PS5 controller. The color might be a throw off, but after using it, you don't even notice it's a bit off full red.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big smile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift my middle son which he also was very happy I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doge shock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very control, much wireless, wow!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! No issues pairing it to the PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Spider man

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller makes me feel like i’m spider man

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony PS5 Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple color is awesome and controller is comfortable in the hands. Even better when you can scrore a controller at $25 off.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    LOVE THIS CONTROLLER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualsense is probably the most comfortable and enjoyable controller this generation. This color on this model looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite color scheme . I’ve got all 4 colors . This red one is the best out of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if youve used the controller thats came with your ps5 console, its the exact same yet maybe a little better. main difference to me is the sticks feel grippier and the trigger springs feel tighter out of the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC use only review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I couldn’t purchase a ps5 because of availability. I wanted to get this controller because I wanted to see how comfortable this controller is. Compared to the PS4 controller this has a better premium feel but I couldn’t take advantage of the ps5 exclusive features of the dual sense. Overall when hooked up to the PC you need to check the mic settings because the mic is always on so you can talk online automatically so be warned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product Must buy and reasonable price at best buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an “Open Box” controller that was either a refurbished or was used a while. Sticks were sticky like someone spilled something inside. Stick drift started the day my return window ended. Clearly not “like new” as it was described. My previous open box controller is doing great and seemed like it was new but opened as described. Check your stuff when you get it so you don’t miss the return window.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open boxed but excellent condition! Works very well and looks sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite place for electronics

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my controller and I also love how easy it is to use my Bestbuy warranty, I always recommend to my friends and family to purchase from Bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks better in person I like it a lot no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 purple controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the bomb. I had worn out the original white controllers. It got really loose and the buttons was as crisp as this purple one. The response time is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller to look at.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller already feels premium and the spider man venom logo gives it a nice look. It works just like another controllers but the extra paint job is worth the cost.

    I would recommend this to a friend