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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 4061 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's appealing color options, sleek design, and solid overall performance. Users frequently highlight the comfortable grip and enjoyable haptic feedback, noting that the device feels great during use. While the controller is highly regarded for its ergonomics, some users have raised concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,061 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    love the new colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the controller from the performance to the color it was everything i wanted and needed .

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Red controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. Not sticky, very smooth and easy to use. Sound and mic quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Stunning.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually think this one is more purple than the actual purple one, it's such a pretty controller and the drift is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Red Ps5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much special about it. Color as expected and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels premium in smaller details. The textured grips, smooth buttons, and responsive analog sticks show careful design. The built in microphone and speaker are convenient for quick chats, and the battery life is solid, especially considering the advanced features packed inside.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    The *TRUE* Red Dualsense!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for a true red controller (since cosmic red is more of a pinkish tint in my opinion) and this does not disappoint. Super excited for the opportunity to pick it up at a great price during the Black Friday sale! The color red is very satisfying and as always, the controller feels great. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grey color looks amazing and keeps its shine even when the controller isnt fully clean. Definitely worth it if youre looking for a controller that stands out withiut being too much. A few months in with no stick drift but get the Geek squad protection in case you’re worried about that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller definitely surpassed our expectations as far as the color, being easy to use, and the over quality of the product itself. Will definitely purchase again when we are in the market for a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Worth it 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver goes well with the dualsense controller imo. Reminds me of the classics ps1 controller a bit. This has become our main controller. Photo doesn’t do justice for quality and craftsmanship into the item itself. I’d recommend this over a fancy 200 dollar controller tbh

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experiences with this controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. The silver color is so unique. For some reason the new controllers last longer than the previously made ones and I love it. Also there’s a trick to buying these controllers, always add en extra 20bucks on the warranty, that way if you are gamer who messes up your joystick from time to time, you can get the newer controllers for free. Thanks me later

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Awesome color. All functions work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy controllers always last me the longest for some reason. I’m considering getting an another one. And Best Buy always has the best prices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of owning this controller it has served me very well. I haven’t had any type of drift so far and everything else is still in working conditions. Even after the right thumb stick was chewed on by my dog only a week after I bought it, the thumb stick still works perfectly fine. The color is very nice too for those of you who like a dark blue/purple look.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Red metallic looks like sport edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sporty red color great finishing metallic! Good grip and shiny finish!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love Best Buy and the products I purchase from

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Nice color and works like a champ Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    My new favorite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been needing a new controller after my old one finally got controller drift. This has been an absolute dream playing with and don’t get me started on the gorgeous color. Would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still a good controller . Very reliable and I had it for a month or so already . Great color and feel good on my hands still. Highly recommend you get one

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Good color and triggers, left bumper lasted a week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and the controller's haptic feedback, however the controller's left bumper barely lasted a week and a half before it started getting stuck. I used it almost daily, primarily for PC gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Volcanic Red Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! My favorite color is red so as soon as I seen this controller in store, I knew I had to get it. It works so smoothly and looks so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks and feels as premium as it looks in pictures. I hardly use this controller but I have a gut feeling I'm going to be using it a lot more often seeing as how my other controllers get daily use and I don't know the resilience on the batteries in these controllers so I'm just keeping it clean and using it lightly until one the other ones die or won't recharge. Which was the case with my ps 4 controller after a month of use. It is a beautiful blue and the buttons and everything on this controller looks lovely in that color.

    I would recommend this to a friend