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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 50616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the product's reliable performance, appealing color options, and sleek, comfortable design. Users frequently praise the ergonomic feel and the satisfying haptic feedback provided during use. While the controller is widely appreciated, some users have expressed concerns regarding stick drift and the overall price point. Additionally, a small number of customers noted preferences for the size and weight of previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 50,617 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and my favorite ps5 controller… it’s definitely worth the pirce for the colors and i love how unique the white is

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color way. Nice addition to my system. Best Buy always delivers fast and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller nice and smooth, nice grip, easy to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and amazing quality as always from playstation

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    That color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is even prettier in person! Definitely a good grab if you’re in the market

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful color. one of the best out right now. looks like an opal stone

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The power is in my Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my controller easy to handle , my favorite color and most of all I got it at BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is fantastic and it look really good in all black. Great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color and design. Definitely a must have for ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome looking Dualsense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dualsense controllers. Simply for the Shadow, feel and weight. The Spider-Man themed controller is really cool to look at, probably because that its darker colors and of course being one of the coolest comicbook characters.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with great feel and comfort along with amazing striking blue color !

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Black and Purple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wokrs just like the one that comes with your PS5 but its a cute purple. If you got it for yourself, then no your GF can not use it she gets the white one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Ps5 dualsense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 dualsense works as intended. Reliable and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works smoothly with fast reaction. really nice color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Oh yes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working and trucking through all the gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sweet looking controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any other PS5 controller except it has cool Spider-Man design printed directly on. My only complaint (small one) is, I wish the red color was a little more vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally new and different.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, this is one of the biggest improvements in the PS5. DualShock 4 was great, but this is totally different. The trigger feedback is amazing, and the haptics are much more refined and just.. totally different than the "stereo rumble" of the DS4. This is an entirely different level of controller than what you'd get even with the Series X. And they're not that expensive to have a couple in rotation. I would recommend picking up an extra at the same time as the PS5, though, as I will say the battery life is noticeably shorter than the DualShock 4. There are some rumors of the triggers going off-track if someone is too rough on them. That doesn't mean you have to baby this thing, but some people are absolutely brutal on controllers, and Sony should have considered that. If you're normal and not hamfisted about it you'll be fine, but if you're the type of person who throws controllers in frustration (cmon, don't do that.) then you may notice this is a little more fragile than its predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beefy controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how beefy this controller is compared to the PS4 controller. It really made the PS4 controller feel cheap. This controller has got some heft to it and it feels premium. I love the haptic feedback and the adaptive triggers. Too bad, not many games outside Astro's Playroom took advantage of the adaptive triggers. But it's too early to say. Hopefully in the next games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hand controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been excellent!! I enjoy using my controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New is always good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally added my 3rd and i use for my faily. Great choice.

    I would recommend this to a friend