Customer Ratings & Reviews

I love this controller, it is so pretty. Works great and I got it used.

We bought our PS5 controller from Best Buy open box to save a few dollars. This one did not come in the original box but it did include the manual and it does look and work perfect. We've already gamed at least 50hrs without any trouble. Highly recommend.

I like the design and its slicker than the older models

Significant upgrade over the DualShock....over any and all other controllers for that matter. Nothing world changing, after all it is just a controller so there’s only so much it can add to the experience but to that extent, this controller has pushed the limits of what one can add. The triggers have tension adjusters that change in conjunction with the actions you are preforming in the game. It feels like it’s built more sturdy then other models, it doesn’t feel like a hollow piece of cheap plastic. It’s solid, better grip, awesome new features, very slight change in shape and size that feels better in hand.

This controller served me quite well for a long time. The color is vibrant and unique. Never had any button or stick drift issues.

Great color, decent battery life. Very comfortable in the hand.

My nephew loved his gift and says it works so great.

Still working after two years I feel like happy when I buy something in the Best Buy right

The design is great. This controller feels good in my hands. The only thing I don’t like is the plastic build. This is my 6th dualsense in 3 years and everyone of my previous ones eventually developed joystick drift. I’m not sure if I’m just to hard on the joysticks, but this never happened with any of my PS4 controllers. I added the insurance plan for this one just in case. I’m tired of damaged $75 controllers.

Love the color, great quality still works good after almost a year

this controller feels so smooth and i did not have a hassle doing curbside pick up 10/10 customer service, it was quick easy and smooth in and out

The only way to play if you wanna play a PS5. Does what it’s supposed to and looks really cool too.

A controller that has a more foward thinking design compared to previous dualshock remotes is the winning combination for Playstation 5. Feels great, secure, and overall confidence for the player interacting in a game session. Haptic feedback is a good choice for games but not for every software you play. USB-C finally convinces this hardware to accept a more friendly, powerful and substantial upgrade to Micro USB. Lightbar has been redesigned to be less intrusive, triggers such as rumble support provide more immersion with the system, buttons all around feel more refreshed and responsive to the overall controller. Make sure to have micro fiber cloth handy for cleaning, charging station for PS5 is a must add on, and battery life may be an major issue with the controller based on the amount tech that operates within the device. It will be useful to add another controller to the system while the other is charging stationary.

Works great, no problems. Handles way better than my old one.

I like to have 2 controllers and was waiting a color variations on the Dual Sense ones. It came out just in time as my first started to drift After only 7 months. My first off these has something loose, my guess was maybe damaged in shipping, and Best Buy excavated it. The replacement is working fine. I did as on the geek squad warranty which I feel is worth the piece of mind for 2 years since I’m sure this one so get drift at some point as well. A new one b for $20 is much better than $70. Great controller though overall. I like it much more than the Dual Shock 4

I've been using the PS5 DualSense controller for a few weeks, and it's one of the biggest upgrades over previous PlayStation controllers. The ergonomic design makes it comfortable to hold during long gaming sessions.

Comfortable and charge lasts quite a while. Best PS controller yet.

really nice finish on this controller! the black is matted but does not leave a lot of fingerprints when it is touched. when you hold this controller it fits comfortably in your hands without causing your hands to get sweaty, and the texture on the grips which are tiny PlayStation symbols (cross, square, circle, triangle) are pretty awesome and feel great keeping you in control of your movements. other than that it is a typical DualSense controller which are pretty amazing. the small black trim under the thumb sticks would be nicer in a deeper black color in my opinion.

Recently purchased a PS5 and added the all black controller. Overall functionality is great. Pairing and connection is superb. Slightly different than past generations but still comfortable. Battery lasts multiple hours and charges quickly. The wired connection for headset is not the greatest. Make sure you pair it with a Wireless or Bluetooth headset for better sound.

Nice color, has a cool chrome effect to it and there’s been no issues with it since purchasing!