Customer Ratings & Reviews

Great controller! The features and color are nice.

PS5 controller is hands down the best of all that came before it

Great Buy I Would Absolutely Buy This Controller

Great love the nice controlers for the PS5 best yet

I really like everything and it was in perfect shade

It functions the way it suppose to. No fun playing by yourself all the time… 2nd controller is definitely necessary. Honestly should be included already…

Dope so far have almost every color it’s definitely a nice color on it

Great feel and grip! The adaptive triggers are by far the best part of these new controllers!

It was great, easy to use but I would like to have more colors to choose .

Ps5 controllers are great. This color is super cool.

Keep doing it, there is so much fun for this controller. We really enjoy it. Great Controller.

I ordered an excellent condition open box controller. According to the website that means new condition, in the original box, and everything included. I did not receive that! I received a loose controller in a shipping box. I asked my son and he didn't care about the box and owners manual as long as the control worked well. It did not! Right away he noticed stick drift. I told him to play with it for a while and it might clear up...nope! So I contacted customer service. They ordered a replacement for me free of charge and I was to mail the faulty one back. When I went to print the label to return I saw an email stating the order had been cancelled. Upon reading the email it stated it was cancelled because there was none in stock. (Why was he able to place the order then?) I again contacted customer service. I got the run around and poor English from the rep and her supervisor. The supervisor promised if I placed a new order of the exact item and color that they would do a price adjustment to reflect what I originally paid. She also told me I had already been issued a refund for the original order. But the whole time I'm being told the replacement was cancelled because there weren't any in stock currently. So how am I supposed to order a product that they're saying is unavailable? I again ask for a supervisor. He proceeds to tell me that they cannot give the price adjustment or do anything for me except advise me to return or bring to a store. I'm 150 miles from the nearest Best Buy. Just ridiculous! If they would have sent me the correct item to begin with this all could have been avoided. I wasted 3 hours conversing with customer service about this and got nothing but the run around and false promises. I have never had worse customer service! I expected more of Best Buy!! Run the other way and don't look back!!

The PS5's DualSense controller, often referred to as the "joystick," isn't just a controller; it's an experience. It builds upon the strengths of the DualShock 4 while introducing groundbreaking features that redefine immersion and engagement in gaming

Solid controller. The feedback is great and it's much more durable than the PS4 controller.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It's a controller and it works. What else do you need to know?

I use this as my main controller now. It's a nice color.

Works great with the PS5 and love the vibrant color.

Great controller. The best PlayStation controller ever!

Love the feel and texture of this. It’s always nice having a new controller.