Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • Angle. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • Left. Sony - PlayStation 5 - DualSense Wireless Controller - Volcanic Red.
  • PlayStation 5 - DualSense Wireless Controller video 0 minutes 54 seconds
  • PlayStation 5 - DualSense Wireless Controller video 0 minutes 30 seconds

Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Volcanic Red

Model:
1000039942
SKU:
10812339
Highly rated by customers for:

Customer reviews

Rating 4.8 out of 5 stars with 46874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2068 Showing 41,341-41,360 of 46,874 reviews
  • Pros mentioned:
    Overall performance

    Will eventually break

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but it’s so fragile. I’ve already RMA’d the original after a month because of bad stick drift. I shoulda got the protection plan

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller service at best buy was also excellent

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Best accessory for the PS5 (for two player games)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an improvement over the DualShock! Feedback on the trigger is so awesome.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved this controller! It’s great quality for a great price.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • PS5 Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing. I wish the PS5 came in black. But this controller will do.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Most have

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there!!! Sony did a great job with the haptic triggers

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect!! Love that it comes in many different colors!!!

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no connection issues. All the adaptive triggers work wonders

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Not good but no other choices

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love PlayStation but these controllers are way to prone to stick drift

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Chroma Teal

    I would recommend this to a friend

  • Love best buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the controls. Easy use and easy purchase and pickup

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love every sony product the ps5 is the best they have ever made

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red

    I would recommend this to a friend

  • Ps5 controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curbside service was quick and they brought my product out safe

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • Awesome touch experience with this controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fit for a multiplayer, you definitely need it. Highly recommended.

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red

    I would recommend this to a friend

  • Ps5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is a must can’t just play by your self like that it has mic built in

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Ps5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his ps5 controller. Works great haven’t had any issues with it

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Best controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product great product and no hassle in receiving it

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    white was getting boring, glad they are finally doing another color now

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend

  • I dig I dig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dig it . Looks good . Makes me want to get rid of the white one .

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Cosmic Red

    I would recommend this to a friend

  • Extra Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetley need an extra console, in the middle of the game, battery goes out!

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - White

    I would recommend this to a friend

  • Ps5 remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the make of the ps5 controller excellent go hard or go home

    This review is from Sony Interactive Entertainment - DualSense Wireless Controller for PS5, PC, Mac & Mobile - Midnight Black

    I would recommend this to a friend
Page 2,068, Showing 41,341-41,360 of 46,874 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.