Customer Ratings & Reviews

Was listed as 'good condition'. Works and functions like new for almost 30$ cheaper than normal

Can’t go wrong with this controller. I believe PlayStation makes some of the best controllers no issues with drift. Awesome color options.

Excellent customer service,walked out with a whole 3,000 credit line.Extremely happy

Dual sense 5 is one of the best controllers I’ve ever used. Battery is good, rumble is amazing, really solid controller all around (plus it’s in red)

Great console. Love the graphics the controller is lightweight and easy to manage.

this controller is great, i used it to play rocket league

Originally the DualShock 4 was a little petite in my adult male hands, but the dual sense is a perfect fit! The Nova pink color really pops and stands out on my tv stand. I’d highly recommend this colorway to anybody who is a fan of bright and poppy colors. The grips on my sticks are not included

I noticed these are smaller then the original controller which I Don’t mind since my hands are low key small so they’re useful. Same as original nothing different just ofc if you wanna change color tbh

The cosmic red DualSense was my favorite from the original wave of palette swaps, the Volcanic Red takes it a level above, the metallic finish makes it look so refined you almost want to keep it encased in a display

Nothing like a fresh controller out of the box! I only use sony products with my PS5.

This is in my opinion THE next generation revolution of game console. Sony did so many upgrades in this new controller, that change completely the way you interact and fell the game play. That's for sure the biggest advantage of PS5 compared with others consoles.

My kids were happy that I got them this particular type of Ps5, they love it. And I also had a good customer service experience at BestBuy in Elkridge. I will surely recommend you get your ps5 at Best Buy

Water for my son and he said he likes it a lot more than the original one that came with the PlayStation 5. It's easier to keep clean. It looks better and feels better when he's playing his games

I wanted to get a newer model (not one from 2021) because these have updated software and hardware. the triggers are no longer detachable like they used to be (which i like) and this resulted in less trigger flex and better overall stability. the friction rings don’t last super long though so if you care about that be sure to buy replacements. Also in the images i superglued legos to create trigger stops in case your wondering what those are. overall though very solid product.

Works very well. Love the black as it is very sleek and smooth. I have had some trouble in the past with PS5 controllers and their durability. The older playstation controllers seem to hold up for longer

Ps5 has such great controllers ! Works great and I love the way it first perfect in my hands!

I Was waiting for this one the color is so pretty 5 star

This controller is beyond what I expected.it works perfectly

excellent product! resistant, it has a great guarantee offered by Best Buy, the Customer Service staff is fast and very friendly! I recommend their products and service to the Best Buy Family 100%

Ive had the controller for about a year now. The controller works great but my only issue, that doesnt effect functionality, is the right joystick is a bit stiff to start moving. The original one that came with the console has both joysticks smooth and this one has it smooth on the left and stiff on the right. It feels like it is stuck until you put enough pressure and it begins to move freely after an aubible click sound. Thought it would go away with use but it is still there.