Customer Ratings & Reviews

I recently purchased the Sony DualSense Wireless Controller in Midnight Black from BestBuy, and it is hands down the best controller I have ever owned. Whether you are using it for next-gen console gaming or as a premium controller for other devices, it delivers a flawless, magnificent experience. Here is why this controller is a masterclass in gaming gear: Gorgeous Stealth Design: The Midnight Black colorway is absolutely stunning. It has a sleek, matte, premium finish that looks incredibly sharp and sophisticated. It resists fingerprints beautifully and looks perfect on any gaming desk or entertainment center. Mind-Blowing Next-Gen Immersive Tech: The haptic feedback and adaptive triggers are pure magic. Feeling the tension of a bowstring pull back or the distinct rumble of driving over gravel completely changes how games feel. It adds a level of realism that other controllers simply cannot touch. Flawless Multi-Platform Versatility: I love that this isn't just for the PS5. It connects seamlessly via Bluetooth or USB-C to my PC, Mac, and mobile phone. The responsiveness is razor-sharp across all platforms, making it the ultimate all-in-one controller. Unrivaled Ergonomic Comfort: The weight, contour, and textured grip feel absolutely perfect in the hand. It is incredibly comfortable to hold, preventing hand fatigue even during marathon gaming sessions. The thumbsticks and buttons are highly tactile and clicky. Final Verdict: Sony truly perfected the controller with the DualSense, and the Midnight Black edition is the best-looking version available. It is worth every single penny for the immersive tech alone. BestBuy provided a fast and effortless buying experience, as always. An absolute must-buy for any gamer—10/10 recommendation!

I tried ordering a White controller but they were sold out. This was the only color available. The color isn’t bad. It hasn’t been used yet since my son just got it. I haven’t had any issues with controllers and games purchased at Best Buy so I’m sure this one will be just fine.

Great color but the longevity of these controllers are questionable. Within a year i had to replace two of them as they stopped working.

I’ve been using this PS5 controller for a few weeks now, and overall I’m pretty impressed. The design feels really premium compared to older PlayStation controllers, and it fits comfortably in my hands even during longer gaming sessions. The adaptive triggers and haptic feedback are definitely the standout features—they add a lot more immersion, especially in games that actually use them well. Battery life is decent, but not amazing. I usually get around 6–8 hours before needing to recharge, which isn’t terrible but could be better. Charging is quick enough with USB-C though, so it’s not a huge issue. One downside is that the controller can feel a bit heavier than previous versions, and I’ve noticed the triggers can be a little stiff depending on the game. Also, like a lot of people have mentioned, I do worry about potential stick drift down the line, although I haven’t experienced it yet. Overall, it’s a big step up from the PS4 controller and worth the upgrade if you have a PS5. Just keep expectations realistic—it’s great, but not flawless.

I recently purchased the Sony DualSense Wireless Controller, and I am extremely satisfied with its performance and features. The design is sleek and comfortable, making it ideal for long gaming sessions. The haptic feedback and adaptive triggers provide a truly immersive experience, adding a new level of realism to gameplay. The controller is responsive, well-built, and works seamlessly across PS5, PC, Mac, and mobile devices. Battery life is solid, and the overall build quality reflects Sony’s premium standards. I highly recommend this controller to anyone looking to enhance their gaming experience.

The DualSense controller is one of the best gaming controllers I’ve ever used. The adaptive triggers and haptic feedback make games feel much more immersive. It’s comfortable to hold, the battery life is solid, and the Midnight Black color looks amazing. Works perfectly with PS5 and also connects easily to PC and mobile devices.

Very expensive price tag for a very fragile product.

The red in the right side is a "dark wine red" NOT a "bright red" color as shown in trailers and in the box's photo.

From the moment I took the DualSense camo I knew it wasn't just another control, but an extension of the gaming experience. The camouflage finish is not just an aesthetic detail: it conveys personality, combines style and visual aggressiveness, and gives it that unique touch that distinguishes it from any other standard control. In terms of functionality, the DualSense camo maintains all the features that make the DualSense one of the best controls today: • Adaptive triggers that respond with realistic tension, especially in shooters and adventure games. • Immersive haptic response, which allows you to feel every step, every shot and every terrain as if you were inside the game. • Superior ergonomics, ideal for long sessions without hand fatigue. • Texture in the back that improves the grip, which is very appreciated when the adrenaline rises in competitive games. The camo design not only looks good in the setup, it also feels distinctive and personalized, like a control designed for someone who takes the game seriously, but appreciates the style as much as the performance. ✅ What I like the most: its comfort, the precision in every movement and how the adaptive triggers elevate any game. ❌ The only thing to consider: the battery could last a little longer in extended sessions due to the power of haptic feedback. In conclusion: the DualSense camo is not just a control, it is part of the experience. Perfect for those looking for performance with style, and want to feel every game to the fullest.

ps5 controller... what more can I say? Charges slow though even with a fast charging cord.

I bought on Oct 20 this and the drift was bad in less than a month. I used my former controller for two years before I bought this. I haven’t even made the first payment and the controller is alredy damaged. This is fraud by BestBuy

This DualSense controller is one of the best I’ve used. The adaptive triggers and haptic feedback make games way more immersive, and it feels super comfortable to hold for long gaming sessions. The red color looks amazing in person, definitely stands out next to the console. Battery life is solid too, and it charges quickly with the USB-C cable. Highly recommend it if you want a reliable controller with a cool design.

I haven't played with a worse controller in my entire life. At first it was great it worked great and felt great. Not even a month into ownership the left analog stick has a teribble drift that doesn't go away. I've reset it multiple times, I tried blowing it out with a keyboard cleaner, I tried to recalibrate the controller to see if it would fix it. Nothing. I'm a PC player so the lack of PS4 controllers forced me to purchase a PS5 controller. This is the most expensive piece of garbage I've ever experienced. The price you ppay is not worth the value you recieve.

Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

The right analog stick has developed a wander. Could be from a drop but never happened on a ps4 with similar drops. More pink than red

Good but has its glitch, after about 4 months the analog stick starts to stick so it throws off the aligning in the video game.

It lasted very little almost new. It has drift alredy. I don’t recommended.

Nothing wrong with the controller just Best Buy. Ordered one for black Friday deal. The item never came, just an empty box that wasn't even sealed properly(PIC attached). Spoke with customer service and was told replacement on the way. 8 days later come to find they cancelled the replacement and order because they couldn't honor the Black Friday price. Waste of time!! Should of order from Amazon. I can see why they're going out of business.

I used my 1st controller since the day after PS5 came out. By February 9, 2021 i was buying a second controller because the first controller analog sticks reached max drift. At first it was come and go, so i was thinking it was a software problem. Controller reset even seemed to reset the controller back to minimal drift, but only the 1st time i tried it. Now my second controller is drifting more everyday. Im debating should i buy a 3rd one today (5/25/21) because i need it. Ps4 controllers maybe have same PS5 analogs but they never go out from drift this fast being clean & not dropped. I may just check into sending it back with the warranty.