Customer Ratings & Reviews

Best controller that PlayStation has produced. The haptic feedback is amazing. The design is so slick.

As a person who loves to own a collection of tech, when it came to the Black PS5 controller it fit right into the collection. The sleek black finish is reminiscent of the Playstation 4 controller and brought back the nostalgia of playing the Playstation 4 in its glory. Highly recommend!

Great controller no issues will buy again thank you to Best Buy

Great controller! Durable and easy to hook up to any PS5. Controller made for all games!

They works very well. Interactive. Is exactly as expected. 10/10 would definitely recommend.

Great PlayStation 5 remote the battery lasts Long and works wonderful

I think the controllers are over priced and with warranty it was a little over $100 for one controller. But it's a need so they know you have to pay it.

It's a very nice color and feels really good and solid in the hands.

This controller was a gift for my wife! And she absolutely loves it!! She’s a big gamer like me and we spend countless hours playing with the ps controllers!

Good product and good service. Can't beat the warranty as well walk in and replace, simple as that.

Thus was a Christmas gift for our son and he loves it! Great color and quality!

Love the color and feel of these new joysticks. Definitely a big improvement from the PS4!

The controller feels much nicer than the DualShock 4. It’s bigger, so it will also be a nice change for people with bigger hands. The textured back of the controller has nice implemented details for Sony fans. If you look close enough, it is composed of the face buttons. The shoulder buttons also protrude more than the DualShock 4. The triggers at stock have a very nice smooth pull with some resistance. It will be nice to see how some games utilize the adaptive triggers. The PS button is now the logo from PlayStation 1 instead of a circle which also works as a nice translation to P5 if you really want to get poetically crazy. The touchpad has a little more resistance because the way the surface is treated. Instead of a silky smooth matte surface like the DS4, this one seems like it’s just a matte surface without the silk. The face buttons all have a super nice soft, but tactile press. Design wise, the controller is creatively constructed. I think a lot of thought has been put into the design than people would like to think and it deserves critique. The white portions of the controller protrude about 1/32” higher than the black striping. At first, I thought I would be able to feel what seems like annoying transitions between the two colors, but surprisingly, the white acts as a literal translation of where your hands will be when you hold the controller. It’s very diagrammatic; kind of like architecture that is designed in a way that when looked at, you can already understand the purpose of what the architect intended with material choices and geometric decisions.

This controller has a nice weight to it and feels good in my hands. Love the haptic feedback and I'm really excited to see how upcoming games take advantage of it. The game that comes pre-installed on the PS5 (Astro's Playroom) is a nice intro to this controller's capabilities as well as a fun platformer in its own right. I also like how the the controller is very customizable - haptic and vibration levels, lights, etc.

Has better grip and different colors to choose from awesome controller.

This is the best replacement I've ever purchased compared to my previous one. If I need electronics, especially for PlayStation, I'll definitely shop at Best Buy again.

I love the color and feel of this controller. 10/10!

The black color on the controller looks amazing and sleek and was a must have the moment I saw it in store. I of course purchased warranty with it as well which was an amazing choice as geek squad was very helpful with the process would 100% recommend.

Love the color! It’s not as bright as the picture which is a good thing! Really easy to use

[Employee of bestbuy] I'm not connecting it until the game comes out, but from the feel of it. It's amazing, the symbiotic tendons add texture to the experience of holding the controller, and I love it already, it goes beyond face value with Spider-Man and venom aesthetics.