Customer Ratings & Reviews

Awesome controller. Love the design and the quality is top notch. So many features. It is a bit on the high side when it comes to price but worth it.

Good excellent product The PS5 DualSense is one of the best controllers ever made for any console. Its standout features are the adaptive triggers and haptic feedback, which make games feel more immersive—like feeling tension when pulling a bowstring or different vibrations for surfaces like sand, rain, or metal. The controller is comfortable to hold for long hours, with a solid grip and balanced weight. The built-in microphone and speaker are handy for quick chats, and the touchpad is smoother and more responsive than the PS4’s.

Love the color of this controller and it functions great.

This PS5 controller offers a very comfortable grip and solid build quality, making it ideal for long gaming sessions. The buttons are responsive, and the analog sticks feel smooth and precise, which helps a lot in action and racing games. It connects easily to the PS5 and works perfectly with most games without extra setup. Overall, it provides great performance for its price and is a reliable choice for both casual and competitive gamers.

Honestly love the shade of red this is. And the DualSense controller is honestly the most advance controller in gaming right now, it feels great in the hands too!

The design is great. This controller feels good in my hands. The only thing I don’t like is the plastic build. This is my 6th dualsense in 3 years and everyone of my previous ones eventually developed joystick drift. I’m not sure if I’m just to hard on the joysticks, but this never happened with any of my PS4 controllers. I added the insurance plan for this one just in case. I’m tired of damaged $75 controllers.

The cobalt blue is what sold us. It is my son's favorite color, and he really likes the DualSense controller. It is a really good controller, and he wanted to add another one to his collection so his friends can play when he comes over. It has a fast charge, and last for a few days.

Purchased from Best Buy, the PS5 DualSense controller impresses with its futuristic design and enhanced ergonomics. The larger, textured grip fits comfortably for extended play, while the innovative haptic feedback and adaptive triggers provide unprecedented immersion into games. Although the battery drains quicker with intense use of new features, it's a minor setback. The controller is a significant upgrade, offering a new level of interaction and comfort. Highly recommended for any PS5 gamer looking for an immersive and comfortable gaming experience. Fast shipping and great service from Best Buy were the cherries on top.

I was skeptical to buy a open box controller but it was the best deal they had at the time. Well it came boxed well (wish it did have a little more protection when shipped) but it works flawlessly. You can see it was used but doesn’t effect how it looks or anything!! I would buy this again if i needed one. Better quality then other local businesses

It’s all black which I prefer. I put a black grip skin on it as sweat can be a problem sometimes. It has never had an issue and I’ve been using it for a while. Battery is phenomenal I’ve played over an hour past the low battery warning with no issue

Love the design, and good durability, ease use, and good quality

works like a charm! beautiful color!! My says had no issues with it

Haptic Feedback That Feels Real The first time you experience haptic feedback on the DualSense, it’s honestly kind of mind-blowing. It’s not just random rumbling—it’s nuanced and precise. You can feel the difference between walking on metal, sand, or snow. It pulls you deeper into the world of the game in a way no other controller ever has. Adaptive Triggers That Respond to You This is where the DualSense really shines. The adaptive triggers (L2 and R2) can change resistance on the fly, depending on the in-game action. Drawing back a bowstring, slamming the brakes in a car, or firing a weapon—all feel distinct and responsive. It adds a layer of immersion that makes you feel the tension, literally. Built-In Mic and Speaker for Quick Access Need to jump into a party chat or send a voice message without grabbing a headset? The DualSense has you covered with a built-in microphone and speaker. It’s a small touch that adds a lot of convenience, especially in quick, casual sessions. Comfort and Design: A Big Step Up The DualSense feels amazing in your hands—slightly larger than the DualShock 4, with a more ergonomic grip and better button feedback. The textured back adds grip without feeling rough, and the layout is familiar yet refined. It’s solid, responsive, and built for long gaming sessions. Battery Life: Decent, But Not Perfect The one area that could use improvement is battery life. With all the haptics, adaptive triggers, and built-in tech, the battery can drain faster than expected, especially during intense play sessions. But it’s a fair trade-off for all the immersive features—and it charges fairly quickly via USB-C.

The PS5 controller is a significant step forward in gaming technology. Its comfortable design feels natural in the hands, ensuring long gaming sessions remain enjoyable. The adaptive triggers and haptic feedback provide immersive gameplay experiences, adding depth to every action. Connecting seamlessly with the PS5 console, this controller offers responsive and precise controls for a wide range of games. While its battery life could be slightly improved, the overall performance and features make the PS5 controller a worthy addition to any gamer's arsenal.

This controller has a great design and appearance. It has great quality and is easy to use right out of the box.

Cant go wrong with this controller whether using for PS5 or PC. Good ergonomics, color is awesome, haptics are unbeatable with any other controller out right now.

It’s the Duelsense you know and maybe love. Personally, I like the design a lot. Have grown quite accustomed to the heftier size. For this review specifically however I must say that the purple is quite nice! It’s certainly on the darker end, but considering I moved from a Black one to the Purple, it does the job. (Would love a pastel one, though!) If buying due to a messed up controller, you can be sure that you’re getting a new one when buying the Purple. The first run of controllers had more common problems.

I have been waiting for more color options for the PS5 DualSense Wireless Controller to come out since I got the PS5 console upon release day. Although there was a long wait for this to finally release, I am more than pleased with the color option. It looks amazing in red like this and feels great! However, I am still wondering as to why they needed to up the retail price $5 for this one specific color option compared to the other colors. In addition I do wish there was a way to have had a different light color option of some kind to better go with the red. Overall, still great and not complaining! :)

Pros: • Immersive haptic feedback • Adaptive triggers enhance gameplay • Comfortable and well-designed • Built-in microphone Cons: • Battery life could be better • Some features are underutilized in certain games

Love the color and is a great controller to have!!