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Customer Ratings & Reviews

$77.25
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The comparable value is $84.94

Customer reviews

Rating 4.8 out of 5 stars with 49572 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product's vibrant color options, consistently reliable overall performance, and sleek design. They also appreciate its solid battery life, comfortable feel, and fun haptic feedback. However, a significant concern for many users is the prominent stick drift. Some also find the product to be pricey and note issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 49,572 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, nice feel, good grip, no stick drift. Does everything a controller should. Only complaint is that it should be priced the same as the black and white PS5 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense’s new simple and sleek ergonomic design, improved touchpad, adaptive triggers and enhanced haptic feedback really make this controller wonderful to use for next-gen games. Sony has crafted an incredibly comfortable and snug controller to hold. Having a slightly wider size than the DualShock 4, the DualSense provides a better slip-free grip and can easily accommodate those with larger hands. The new built in microphone is actually decent and provides clear audio output for in-game party chats and can be used for everyday gaming without the need to purchase a headset although a headset would undoubtedly provide better audio clarity if needed. There is a small rectangular button beneath the speaker which allows the microphone to be easily muted as well as the speaker audio if required. I found the speaker’s audio quality to be sufficient for its usually limited uses within games. Probably the best feature of the controller is its adaptive triggers which are able to replicate senses such as the resistance from pulling a bow string or muscle tension from climbing rocks. Haptic feedback has improved as well which quickly adapts to different gaming environments. I really look forward to seeing game developers utilise these DualSense features in their upcoming games. Sony has gone for a simplistic yet captivating overall design for the DualSense. The PS button has a shiny metallic finish and allows quick access to home screen, game progress, power options, friends list, downloads and more customisable options. The ‘Share’ button from DualShock 4 has been renamed to a ‘Create’ button which essentially provides similar features to quickly share gaming footage, edit video clips, share screenshots, trophy achievements and start broadcasting. Also, the ‘Options’ button from DualShock 4 has now become the ‘Menu’ button and allows for easy access to a game or app’s setting options. The colour changing lightbar around the touchpad is quite sleek and subtle which complements the controller and the PS5’s design. It isn’t distracting to look at and displays the number of controllers connected to the PS5, in-game status, and the controller’s charging status. The touchpad itself has a very smooth surface and beautifully completes the controller’s aesthetic and has multiple game specific uses. I found the button keys to be responsive and they aren’t hard to press thus allowing easy play. The L3 and R3 keys have a ridged rubber grip on their circumference allowing for better grip and control; however I expect the rubber to degrade over a couple of years due to its quality thus I would recommend putting key grips for protection in the long run. The peripherals of the controller are the headphone jack at the bottom end to connect headphones and the USB-C input at the top end for charging the controller. During my time playing, a full charge lasted about 10 hours of continuous intensive use while up to 13 hours of casual or light use depending on the games being played. Overall I believe Sony has done an excellent job developing the DualSense controller. It is truly an impressive controller that feels and performs amazingly. The controller fits its name as it really does immerse the user in its sensory feedback which greatly defines its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, nice color and feel very good in my hands

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel comfortable, durable, and long battery life. Can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely color and feels like it can take a drop or two.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Upgrades your next gen gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did something amazing here. They really went above and beyond with the design and functionality of this controller. Well worth the extra money to buy an extra. I’m in love with the L and R 2 buttons and I can’t wait to see how developers use this tech in the coming future of this console generation. Already with astros playroom, call of duty, and Spider-Man this controller offers such a unique and fun gaming experience that I just cannot describe here. You really must try this for yourself. The battery life is amazing even with the new haptic feedback and the pressure sensitive buttons. It feels great in the hands and is absolutely the best controller you will ever use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Black Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black controller is so clean and works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Everything works perfectly. Awesome color selection.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    PS5 CONTROLLER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this PS5 controller! The new DualSense features are a massive game-changer. The haptic feedback and adaptive triggers make every game feel truly immersive and realistic. The crimson red color looks sharp, and the comfort of the grip is excellent for long gaming sessions. This is a must-have accessory for the PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Feel

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel and haptronics wireless and chargeables so you do not just eat through batteries is a great option

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product meets expectations in terms of quality and functionality. It performs well for its intended purpose and shows good value for the price. Design and usability are satisfactory, and overall customer experience is positive. Some minor improvements could enhance convenience and durability, but overall, it’s a reliable purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works for pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit of the ps5 controller for pc gaming...

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote! Love the design and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Playstation control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent This PlayStation remote control works perfectly and feels comfortable to use. The buttons are responsive, and the connection is quick and reliable. It makes gaming much easier and more enjoyable, especially for longer play sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller with Amazing Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is fantastic. The haptic feedback and adaptive triggers make games feel so much more immersive, and the build quality is solid. It’s comfortable to hold for long gaming sessions and pairs instantly with the console. Overall, a great upgrade from previous PlayStation controllers and totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller with Amazing Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is fantastic. The haptic feedback and adaptive triggers make games feel so much more immersive, and the build quality is solid. It’s comfortable to hold for long gaming sessions and pairs instantly with the console. Overall, a great upgrade from previous PlayStation controllers and totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color works great. Great grip easy controls

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller and love the color. Very comfortable to hold for long times too.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The controller was a great choice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color, the features and the design are so awesome it was a great gift for my cousin he really liked. The playability it’s so smooth and precise it has a a great feel and touch. The responsive time of the controller it’s very good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PS5 controller from Best Buy, and I am very impressed with it. The controller is a significant improvement over the DualShock 4, with a more comfortable design, improved haptic feedback, and adaptive triggers. The controller is slightly larger than the DualShock 4, which makes it more comfortable to hold for long periods of time. The grips are textured, which helps to prevent the controller from slipping out of your hands. The buttons are also more responsive, and the D-pad is much improved. The haptic feedback is one of the best features of the controller. It provides a much more immersive gaming experience, especially in games that support it. For example, in Astro's Playroom, you can feel the different textures of the surfaces you're walking on, and you can even feel the raindrops hitting your controller. The adaptive triggers are another great feature. They provide resistance that varies depending on the action you're performing in-game. For example, when you're drawing a bow and arrow, the trigger will feel heavier as you draw the arrow back. This adds a new level of immersion to the gaming experience. Overall, I'm very happy with the PS5 controller. It's a great improvement over the DualShock 4, and it's one of the best controllers I've ever used. I highly recommend it to anyone who owns a PS5. Here are some specific things I like about the controller: The larger, more comfortable design. The improved haptic feedback. The adaptive triggers. The built-in microphone. The USB-C charging port. I would definitely recommend this controller to anyone who owns a PS5. It's a great way to improve your gaming experience.

    I would recommend this to a friend