Customer Ratings & Reviews

Needed a new controller for my son who is an avid gamer. According to him, there is nothing more satisfying than playing a highly competitive online game with the right equipment!

Excellent add to my other controllers. Have 4 different colors now lol

I have both a PS5 and a Series X. In past generations, for multi-platform games I always went with Xbox since I have an Elite Series 2 controller which makes all the difference. While I still wish Sony would release their own version of a pro controller, the DualSense is their best step yet in closing the gap, to the point that I now alternate games I can play on both between the Series X and PS5. Build, weight, and feel are all drastically improved. Only issue to me is that battery life is still lacking - the Elite 2 can be used for 2 weeks between charges. Well done Sony.

Purchased this for our grandson for Christmas. The game only came one controller. The Longview, Texas store was spot on this day. Last minute shopping and the gentleman that assisted us went above and beyond to find everything we were looking for. Our grandson and his friends can now play the game with the addition of this controller.

Works great , love the simple black color , great quality

Love the color, works great . Pick up at store was nice and smooth

Best Buy purchase experience was excellent and no issues there as usual. As for this controller, it’s an excellent stock design, and superior to Xbox default controllers in a lot of ways. However, this is my 4th PS5 controller in 3 years, which is to state that the reliability and longevity on these Sony controllers leaves much to be desired. 5 stars for Best Buy, 3 stars for the Sony controllers due to reliability/longevity issues.

Color is awesome and its updated feeling to my older remote would recommend to anyone looking to upgrade

It came very fast and it has excellent controls There’s no drift or anything

Very good solid controller, love the color just wish the price point was down alittle...

I love the design on the controller and it feels really good in the hands

This controller is amazing there is nothing like it. The dual sense takes a bit getting used to, but it is great and provides a next-gen gaming experience.

Great controller. Reason why i continue to buy from here.

Easy to set up and use. It’s a ps5 controller so there’s not much to it. Stick drift is common unfortunately.

quality is nice and delivered on time worth the money!

I'm only rating this 4 stars because they're charging $5 more than the other controllers for no reason at all. Then again, I still bought this controller so the pricing clearly didn't dissuade me. Controller looks great and works like a PS5 controller would. Is it worth the extra $5? That's up to you.

Good color and quality and very smooth to play with

Your standard PS5 controller. Easy to use and fairly durable.

Stunning color, looks exactly like the picture if not better. Everything was working as expected. Not in love with the extra price though.

Pretty good as a gift, and heard of no complaints from them. Tried it myself, too. Works and feels about as any PS controller I've used in the past decade — meaning it's quite comfortable to use!