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Customer Ratings & Reviews

$80.05
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The comparable value is $84.94

Customer reviews

Rating 4.8 out of 5 stars with 49548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's vibrant color options, sleek design, and comfortable feel, along with its reliable overall performance, solid battery life, and engaging haptic feedback. However, a significant concern for many users is the prominent stick drift, while some also find the product to be pricey and note its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 49,547 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is hands down the best controller I’ve ever used. The build quality feels solid and comfortable, even during long gaming sessions. The adaptive triggers and haptic feedback at a whole new level of immersion you can actually feel what’s happening in the game. Button response is smooth and precise, the grip feels great, and the battery life holds up well. Whether I’m playing action games, sports, or shooters, everything feels more responsive and engaging. Overall, this controller takes gaming to the next level and makes every game more fun to play. Definitely a must have for a PS5 owner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation 5 remote controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation controller have been broken can get a new controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Excellent PS5 Controller With Premium Feel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the DualSense controller for a while now and it has exceeded my expectations. The build quality feels premium, the buttons are responsive, and the controller is very comfortable to hold during long gaming sessions. The adaptive triggers and haptic feedback add a new level of immersion that makes games feel more engaging and realistic. Battery life is decent, and connecting it to my PS5 and PC was simple. The Midnight Black color looks sleek and gives the controller a premium appearance. Overall, this is one of the best controllers I've used and I would highly recommend it to anyone looking for a high-quality gaming controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the collor. And of course this is the best controler ever created. Love the trigger adaptation in every single game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item not as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect item condition status. Controller was a different finish suggesting it was pulled from a system combo and returned to Best Buy, rather than a returned loose sold controller. Also the headset connection port was cracked, which I would consider fair used condition, not excellent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Defectice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, the controller has stick drift to the left side

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great look and feel, classic DualSense performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the look of the Gray Camouflage pattern on this controller—it looks even better in person than in pictures. Aside from the awesome aesthetic, it performs exactly as you’d expect a DualSense to. The haptic feedback and adaptive triggers are incredible in games that support them, and the controller feels incredibly comfortable for long gaming sessions. Battery life is standard, but the style points make this a great addition to my setup. Highly recommend if you want to swap out the standard white controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic housing is defective, does not fit correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a backup controller so I haven't used it after purchasing. I finally decided to use and noticed that the dark plastic corner of the left side of the controller was loose. It seems that there are two tabs that need to lock into notches in the connecting plastic housing, but there is only one notch. The corner sticks out and can easily be pulled off from the controller. What's worse is that it digs into your hand when you are using it. Not happy at all about this, especially after paying extra for this camo skin. I wish I noticed it sooner or I would have returned it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vibration!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has developed a amazing controller that vibrants like no other. My wife loves the vibration!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    DualSense Wireless Controller: Next-Level Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller in Midnight Black is a stellar accessory that takes gaming to new heights. This controller deserves a full five-star rating for its innovative features, superior comfort, and sleek design. Haptic Feedback and Adaptive Triggers: One of the most impressive aspects of the DualSense controller is its advanced haptic feedback and adaptive triggers. The haptic feedback provides nuanced vibrations that enhance the gaming experience, making you feel every action, from the gritty texture of driving off-road to the recoil of firing a weapon. The adaptive triggers offer variable resistance, adding a new layer of immersion by simulating the tension of pulling a bowstring or the pressure of braking in a racing game. Design and Comfort: The Midnight Black color gives the DualSense controller a sophisticated and modern look. The design is both ergonomic and comfortable, fitting naturally in your hands. The textured grips on the back and the refined shape ensure that long gaming sessions remain comfortable. The controller is well-balanced, and the buttons and triggers are easily accessible and responsive. Performance and Responsiveness: Performance-wise, the DualSense controller excels. The buttons are crisp, and the analog sticks are smooth and precise. The touchpad adds an extra layer of control and interactivity, while the built-in microphone and speaker allow for quick communication and immersive audio experiences. The controller's responsiveness makes it ideal for a wide range of games, from fast-paced shooters to intricate puzzle games. Battery Life: The battery life of the DualSense controller is solid, offering several hours of continuous gameplay on a single charge. It charges via USB-C, which is convenient and ensures fast charging times. However, as with any wireless controller, keeping a charging cable or a charging dock nearby is a good idea to ensure you're always ready to play. Additional Features: The DualSense controller also features a built-in motion sensor, which adds another dimension to gameplay, particularly in games that utilize motion controls. The create button replaces the previous share button, making it easier to capture and share your gaming moments with friends. Conclusion: In summary, the Sony DualSense Wireless Controller in Midnight Black is a game-changer in the world of gaming peripherals. Its innovative features, such as haptic feedback and adaptive triggers, provide an immersive and enhanced gaming experience. Combined with its comfortable design and reliable performance, this controller is a must-have for any PlayStation 5 owner. If you want to elevate your gaming setup, the DualSense controller is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ps4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous to game with a new controller type but it is so much better than ps4 controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Wireless Controller Review: The

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Sony PS5 DualSense Wireless Controller, and it has completely transformed my gaming experience. From the moment I unboxed it, I could tell this was a step up from previous PlayStation controllers. First off, the ergonomics are fantastic. The controller fits comfortably in my hands, even during long gaming sessions. The textured grips provide a secure hold, and the overall weight is just right—not too heavy, but not too light. I never feel fatigued, even during hours of play. The adaptive triggers are a game-changer. They add a level of immersion that I didn’t realize I was missing. Whether it’s the tension of drawing a bowstring or the resistance of pressing down on a car’s accelerator, the triggers provide haptic feedback that makes gameplay feel more interactive and realistic. Speaking of haptic feedback, the vibrations are incredibly precise, offering a wide range of sensations that really bring games to life, from subtle rumbles to more intense, impactful vibrations. The built-in microphone is also a nice touch. While I usually use a headset for voice chat, it’s great to have the option to chat directly through the controller if needed. The create button is another handy feature for capturing and sharing gameplay, making it easier to record or stream your moments. The battery life is solid, lasting for hours of uninterrupted gaming, and it charges quickly via USB-C, which is another plus. Overall, the DualSense controller is a phenomenal upgrade and truly enhances the gaming experience on the PS5. Whether you’re into action-packed shooters or immersive story-driven adventures, the added features like adaptive triggers, haptic feedback, and intuitive design make this controller one of the best on the market. Highly recommend it to any PS5 owner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll need this to play against others because the system only comes with one controller

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Sony DualSense Wireless Controller Chroma Teal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller feels very comfortable and responsive. The buttons are smooth and the vibration feedback adds to the gaming experience. Battery life is solid and the design looks great. Works well on PS5 and PC. Highly recommend for any gamer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy open box from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, it does not hold charge at all I can only use it if it's connected to the console at all times. Didn't come with original packaging or a cable. Defective product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and at a great price when other retailers are selling them for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's purple!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's purple. Otherwise a standard playstation controller. Enjoying it so far no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through like 2 of these already, thank goodness for Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and great price that saved me extra money. So far no issues with it

    I would recommend this to a friend