Customer Ratings & Reviews

Great conttoller eith lits of great features. Hoping more developers utilize the features but at leat they are there to experiment with!

I bought the controller that had an excellent open box rating. I went on vacation. I tried it out after vacation and it didn’t work. It was clearly not tested and shouldn’t have been listed as excellent condition. I went to Best Buy to return it and I was told I can’t return it because it was 17 days after purchase. I spoke with the manager and he was very rude. I will not purchase anything from Best Buy again. This particular Best Buy is on Rand road in Arlington heights Illinois.

Worked well but very disappointed the left stick wanders already after 3 months of minimal usage.

Stick drift within 2 months? These controllers are not well made at all. I love the look and feel, but they just don't hold up.

Love everything about this controller! This controller is not just good just for your ps5 but for multiple bluetooth devices like my ipad

I've only had this controller for a month and it feels like it falling aprt fromt the inside. It makes a bunch of clicking noises after i push the start button which doesnt sound normal. And the left joy stick has bee feeling rough. Its brandnew and i might have to buy another one

It’s red! That’s about it. Nothing about this controller.

Battery life could be much better. I suspect that it will be the first improvement PS does on the system.

It’s your normal controller only difference is color

The right trigger gets stuck right out of the box. Test immediately.

Bought it opened box. Controller drifts on certain games. Lesson learned.

This thing stop working 2 days after i got. It. Lost recipient

It’s not working. Can’t read the serial number for warranty

Second controller i bought out 4, very bad quality sony, the buttons and triggers are already messing up and being honest im not a very heavy gamer anymore neither do i give bad treatment to my controllers and consoles but really try to find a better option

Should have gotten the protection plan, almost a year Later and the left stick pulls to the left constantly making game play impossible. This has happened to both of our controllers

Bought this bc the black controller I got from PS direct had stick drift right out the box, turns out this one did as well. Meaning the majority of black PS5 controllers, 2/2 in my experience, are just bad. Recommend a newer gen.

Purple is the only one that I can think we can get my other players in the same way that would have to see if they are in a good place

Controller was great but would suddenly just disconnect from pc, waiting to see if stability improves.

Very happy with product was lucky got it for a really good price at Bestbuy having fun playing PlayStation with friends and families.

Thank God for Best Buys protection plans.... have had to replace every single one. They have a tendency to "drift" (according to my kids). The touchpads can be wonky. For something that is so easily dropped and most often used by kids they should make them a little better. Especially for the price.