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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46796 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2240 Showing 44,781-44,800 of 46,796 reviews
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Some issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a common stick drift problem with so resolve.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony dropping the ball with these cotnrollers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller trigger button spring failed 3 months after purchase. Controller was replaced under warranty. Original controller which came with system has also developed a headphone jack problem as well and will be returned for replacement. Sony seems to be having problems with these controllers. Unfortunately, you have no alternatives at this time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way overpriced can easily find these available at much lower cost

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but stopped working correctly after a week of buying it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left Thumb Stick really hurts my thumb. No other controllers have given me this issue before.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dualsense

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New colors for the PS5. Makes you feel that you are playing on the PS4 instead of the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing feels better than a new controller. My old controllers were getting pretty beat up, so it’s always nice to upgrade

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Le Sigh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok controller but break frequently not built like PS2 controllers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Careful when buying open box items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box one. They said it was in new condition. Got home to use it and the stick drift was worse than my old over 1 year one. Sadly instant return. Unfortunately they didn’t have a new one so I just had to return and not exchange

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Steer Clear of the White Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white controllers with lag input and stuck drift is insane!! A known issue with Sony, yet they do nothing about it, 4 controllers I’ve bought, all 4 stick drift, I’m glad the newer better built midnight and cosmic red are now out, they are much better built.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and a great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on black Friday sale so you can't beat the price and I love the color scheme matches perfectly with my setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He will love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my future son n law. Its a Christmas present, so he hasn’t tried it out yet, but it’s exactly what he wanted!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but these things are way to expensive now a days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to any PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an extra controller for my PS5 in order to play multiplayer games. This was a great addition to the system.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to have Drift issue within 2months of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my hubby as a christmas present and he promptly opened it and set everything up so he could use them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it because my old one broke. They seem to break easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Controll

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it games our daughter ordered are 1 player

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rubber buttons peeling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the buttons get worn down pretty quickly Best buy warranty is one time only. not good for just a piece of rubber

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right toggle got stuck after one month of use.. not sure if this was refurbished

    I would recommend this to a friend