Customer Ratings & Reviews

We bought an 'open box' controller. Took it home and half the buttons didnt work. Son was very disappointed, but returning it to Best Buy was as easy as could be!! They had outstanding customer servuce, apologized that the controller didn’t work. I was done with return in 2 minutes.

It started to get stick drift after 8ish months. Seems to be a trend with DS5 controllers.

I bought this controller 2 months ago and its already veering to the left by itself. My first ine lasted me a while year before it got drift. These products get worse everyday. Not happy at all to waste my day going to best buy to use my protection plan in just 2 minthsbifbusing the product. 1/5

Has a nasty drift after a few months of play. And analogs can't be easily replaced.

I like the colors available, but the quality is, once again, average. For the price these break too easily.

Very sad that Sony next gen controllers are so bad and there is nothing we can do about it. This controller gave out on me so quickly with moderate use. Thankfully, I have an older one that works fine. Really frustrating. Recommend only because there are no other options.

Just bought the controller and it’s already starting to have stick drift

I love the controller don’t get me wrong, but the durability is horrible. I’ve already have had a problem with 2 of these controllers. First one lasted a month then the right trigger got busted. Then I bought a new one and 2 weeks later for the left joystick is loose and both joysticks have stick drift.

The acceleration button R2 keeps getting stuck. Everytime I use it or leace it pressed the button remains stuck.

Not good. Drifts and doesn’t keep a charge. I purchased this fee months and played it rarely

For some reason the battery lasts shorter than a discord mod and a fleshlight with a picture of a furry in thigh high stockings on I thought it was supposed to be refurbished

I am not sure what the issue is with the PS controllers ? Have had to exchange and purchase again and again ridiculous

Had to send for repairs less than a month after buying for stick drift.

The controller was awfully dirty and had a lot of scratch marks. They put this as excellent condition in open box. This was not excellent.

Control feels great but I’ve had so many problems with these controls. They start drifting after a short time. I’ve had to change 3 so far for left joystick drifting and for connection issues

Had a drift right out of the box. Not sure why but right when I opened it it has awful drift

Bad Buttons Didn’t Work , stick Drift In a week Controller no good.

it got stuck drift on the first drop in less than a week of using it

There are two red controllers without names on the boxes, very easy to buy the one you dont want

Stick drift hit after only 3 weeks. Completely unusable now for anything.