Customer Ratings & Reviews

Purchased for my daughter and she loves everything about from the color to the function. The quality is great. She has dropped it several times with no damage.

I’ve had this one for a while and 3 others but this is my favorite controller so far

The kid LOVES this controller. He says it is heavier than regular controllers but the specs are great. He said it is top of the line.

Great controller awesome color all of the great features you come to expect from a PlayStation controller

Gray is my favorite color. The gray camouflage is so dope. My son loves his new controller! He's young so he's fairly clumsy, he's dropped it a million times already, thankfully it's very durable and of great quality, because if not, it would stand no chance against my little clutz lol

The PlayStation 5 (PS5) controller is an exceptional piece of gaming hardware that embodies the spirit of next-generation gaming. Packed with innovative features and a design that's both comfortable and immersive, it elevates the gaming experience to new heights. One of the standout features of the PS5 controller is its DualSense technology, which provides haptic feedback and adaptive triggers. The haptic feedback technology allows for a more nuanced and tactile experience by delivering precise vibrations that simulate in-game actions. Whether it's the sensation of raindrops or the recoil of a weapon, the controller effectively communicates these sensations to the player, enhancing immersion and creating a deeper connection to the game world. The adaptive triggers take immersion to another level by adding tension and resistance to the triggers, mimicking real-life sensations. For example, drawing a bowstring in an archery game feels remarkably authentic as you feel the tension build up in the trigger. These small details may seem insignificant, but they have a profound impact on the overall gaming experience, making it more engaging and immersive. Additionally, the PS5 controller features a sleek and ergonomic design that feels comfortable in hand. The shape and weight distribution are well-balanced, allowing for extended gaming sessions without discomfort. The textured grips provide a secure hold, preventing accidental slips during intense gaming moments. The face buttons, triggers, and analog sticks are all responsive and provide a satisfying level of feedback, ensuring precise control in games. The built-in microphone and speaker in the controller add another layer of immersion. It enables seamless communication with other players, without the need for additional peripherals. The audio quality is surprisingly clear, and the controller's speaker produces adequate sound, making in-game audio cues more immersive. Moreover, the PS5 controller offers excellent battery life, allowing for extended play sessions before needing a recharge. The USB-C charging port provides fast and convenient charging, and the controller can also be charged wirelessly using a compatible charging pad. One area for improvement could be the availability of additional color options. While the default white color scheme is sleek, having more customization options would be a welcome addition for players seeking personalization. In conclusion, the PlayStation 5 controller is a remarkable piece of gaming hardware that sets a new standard for controllers. With its innovative features, comfortable design, and immersive capabilities, it enhances the gaming experience and brings games to life in ways never experienced before. Whether you're playing action-packed adventures, immersive RPGs, or competitive multiplayer games, the PS5 controller delivers a next-gen experience that is truly remarkable.

The PlayStation DualSense controller stands out as one of the best gaming controllers available today. Sony has taken a familiar design and elevated it with modern technology, making it more than just a tool—it’s part of the gaming experience.

Needed a new ps5 DualSense, was pleased with how green this one looks.

I really love the color on this controller and the controller feels good in the hands

The controller is amazing and beautiful! Works like a charm and the in store pickup process and team members were easy and a breeze! 10/10

Great and I love the red, it’s nice and clean. Plus I haven’t had any issues or problems

Works great! Easily bluetooths to the console and holds a good charge

I got this for my bf, it works great he loves it highly recommended!!

Bought it used- good condition and it’s running just fine! The only “problem” was the lack of original package and some oil on the joystick which a good cleaning couldn’t fix. Staff was super helpful and even let me inspect the controller before purchase!

Thid was exactly what I had ordered and it came quickly. I always use best buy for all of my electronics.

The customer service was excellent. The PlayStation 5 DualSense controller works perfectly. No long lines, no waiting around. I would recommend this Best Buy location to anyone.

I love this controller. I will admit it has taken a beating but after about a year there’s still no stick drift or mechanical problems with it. The battery life is kinda bad though, I find myself charging my controller a lot each time I play but other than that it’s a good controller.

There's nothing else to say except that the DualSense is the best controller to date. I also love the all black colorway.

I’ve been using the Sony DualSense Wireless Controller, which I bought from Best Buy over a year ago, and it’s been a transformative gaming accessory, though it’s not without flaws. Priced at around $74.99 at the time of purchase (based on standard pricing), this controller has been my go-to for PS5 gaming, offering an immersive experience that sets it apart from previous PlayStation controllers. After a year of regular use, here’s my take on its design, performance, and overall value.

Got this for my wife and she loved it ! The color is perfect and they controller battery lasts a long time