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Customer Ratings & Reviews

$80.05
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The comparable value is $84.94

Customer reviews

Rating 4.8 out of 5 stars with 49497 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the product's appealing color options, reliable overall performance, and sleek design, which contribute to its ease of use and comfortable feel. They also appreciate the fun haptic feedback, solid battery life, and excellent controller with an easy grip. However, a notable concern among users is the prominent stick drift, with some also finding the product pricey and mentioning issues with its size and increased weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 49,497 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great! Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, would recommend and would buy again. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great! Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would definitely recommend and would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Better than the batch of Launch Controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new black color. Feels real nice in the hand which a solid feel, and tuned controls. It seems Sony has tweaked the quality control on these controllers since launch, meaning no slipped triggers and crack sounding buttons. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Purple controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats not to love about the purple color and it has become my go to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice controller. After switching from xbox to PlayStation, i am amazed at how the PS5 and all of its peripherals are better quality than xbox. I may be giving up my gamepass account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade from DualShock 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels like an upgrade from the the DualShock 4. It's heavier, bigger and the shoulder buttons protrude more than the DualShock 4. The triggers at stock have a very nice smooth pull with some resistance. It will be nice to see how some games utilize the adaptive triggers. You can see a lot of thought has been put into the design than people would like to think and it deserves critique. The white portions of the controller protrude about 1/32” higher than the black striping. This controller doesn't work with Steam out of the box so to get your Dualsense to work: 1. Make sure the controller is connected via Bluetooth 2. Open Steam Settings 3. Click "Controller" 4. Click "General Controller Settings" 5. At the very bottom, you will see "Wireless Controller" in detected controllers 6. Click it and follow the prompts to map each button of the controller to the action it's supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happiness complete

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Especially this one. The color is pretty cool which gives a really good accent with the console itself. Nothing much I can say but amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote been wanting to get one and finally could afford it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the all black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dual Sense controller is one of the best controllers out there. Love Sony products and been a fan of PlayStation since the beginning. The sleek all black is my favorite design

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best controller there is!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Nice, ready to use. Want to go buy another one.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Beautiful colorway

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought the older red model and felt it the color was not really saturated, but the pop of red on this controller is way better

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    DualSense, now with crunchberries!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, much more of a berry color than red. Still, it's nice than the basic white and really pops visually.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, holds up to serious gaming needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item. Only 2 days to receive it. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for PS5. Decent for PC.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this controller when I can! If you have a PS5 you’re going to get the most out of it. If you’re using it on PC like I do, you’ll need to download some third party software to really take advantage of the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Durable. I'd recommend it to PlayStation lovers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Taught an old dog a new trick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m older and needed a game controller and I have to admit that I needed help and I found an employee to help me choose this product. He was extremely helpful and patient and I very pleased with this game controller

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In good condition and works great. Best open box purchase I've had. Struggle with getting it connected to my ps5, but worked fine after a reset.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Addition!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This addition was a big hit under the tree with the new PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great item for a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle. Love the color. Great price for your money.

    I would recommend this to a friend