Customer Ratings & Reviews

Nothing wrong with the controller just Best Buy. Ordered one for black Friday deal. The item never came, just an empty box that wasn't even sealed properly(PIC attached). Spoke with customer service and was told replacement on the way. 8 days later come to find they cancelled the replacement and order because they couldn't honor the Black Friday price. Waste of time!! Should of order from Amazon. I can see why they're going out of business.

PS5 controller is decent overall but I wouldnt call it great. It feels cheap and flimsy in hand but does hold up to abuse pretty well. One problem a lot of people with moderate to heavy use is controller drift. Thats caused by a combination of wear and tear and parts failing. The fix for controller drift is to buy another controller.

The right analog stick has developed a wander. Could be from a drop but never happened on a ps4 with similar drops. More pink than red

I haven't played with a worse controller in my entire life. At first it was great it worked great and felt great. Not even a month into ownership the left analog stick has a teribble drift that doesn't go away. I've reset it multiple times, I tried blowing it out with a keyboard cleaner, I tried to recalibrate the controller to see if it would fix it. Nothing. I'm a PC player so the lack of PS4 controllers forced me to purchase a PS5 controller. This is the most expensive piece of garbage I've ever experienced. The price you ppay is not worth the value you recieve.

Good but has its glitch, after about 4 months the analog stick starts to stick so it throws off the aligning in the video game.

What an amazing controller!! ... I saw this on sale the week of black friday ... I Immediately purchased it. It's so comfortable in the hands as I play games with it. Highly Recommend ... 10/10!!!

These are awesome controllers when they work like they are supposed to. Unfortunately this one also developed stick drift like my first one had. Purchased this one after sending My original in for Sony warranty repair, they send back as “fixed” yet the stick drift issue remained & wouldn’t be surprised if the same happens with this when I send it in.

Needed a second controller for my ps5, got this one on black friday sale with open box for 40+tax. Was in perfect condition and has geld up well through multiple play sessions.

I used my 1st controller since the day after PS5 came out. By February 9, 2021 i was buying a second controller because the first controller analog sticks reached max drift. At first it was come and go, so i was thinking it was a software problem. Controller reset even seemed to reset the controller back to minimal drift, but only the 1st time i tried it. Now my second controller is drifting more everyday. Im debating should i buy a 3rd one today (5/25/21) because i need it. Ps4 controllers maybe have same PS5 analogs but they never go out from drift this fast being clean & not dropped. I may just check into sending it back with the warranty.

very good wireless control for your ps5 you can play the same way than the other one and you can switched when your wireless controller is low in charged it is very useful

It's the Dualsense controller, but with black on black. It has all the features of the original white Dualsense controller including the headphone jack charging via USB-C.

This Sony PS5 DualSense Wireless Controller in White works as described. It is the identical version that comes with the PS5 console and has great built-in features.

This remote worked fine for about 3 months and that was it. I used it a decent amount no crazy accidents or anything and the left analog stick started acting very weird. It made me stop playing my PS5 for awhile solely because of how unreliable it was. When i asked if i should pay to get it fixed, they recommended buying an entire new one. A year later im dusting off the PS5 and bought a new controller that is supposed to be updated and with a warranty just to be safe. The white controller that came with my PS5 did the same thing as well in the same amount of time. So annoying

Just a basic PlayStation 5 controller with different color does what it supposed to do nothing more nothing less don't even know why you would need to write a review.

This is the first playstation I own, and my decision was based on this controller, it feels great overall-response time, vibation, sounds, motion. Top controller!

I mean, I guess I got a small discount but if this is Beat Buy’s idea of “excellent” open box condition I’d hate to see a lower tier…

Love the camo look. I Will get the dual charger later.

Beautiful and high quality as always. Thanks to sony.

I purchased this replacement controller as my original has the analog drift issue. The purple really stands out so I can tell the difference from the original.

Basic PlayStation 5 controller does what it's supposed to do nothing more nothing less just a different color don't even know why you need to write a review.