Customer Ratings & Reviews

I recently purchased the Sony DualSense Wireless Controller, and I am extremely satisfied with its performance and features. The design is sleek and comfortable, making it ideal for long gaming sessions. The haptic feedback and adaptive triggers provide a truly immersive experience, adding a new level of realism to gameplay. The controller is responsive, well-built, and works seamlessly across PS5, PC, Mac, and mobile devices. Battery life is solid, and the overall build quality reflects Sony’s premium standards. I highly recommend this controller to anyone looking to enhance their gaming experience.

I bought on Oct 20 this and the drift was bad in less than a month. I used my former controller for two years before I bought this. I haven’t even made the first payment and the controller is alredy damaged. This is fraud by BestBuy

Needed a second controller for my ps5, got this one on black friday sale with open box for 40+tax. Was in perfect condition and has geld up well through multiple play sessions.

I’ve been using this PS5 controller for a few weeks now, and overall I’m pretty impressed. The design feels really premium compared to older PlayStation controllers, and it fits comfortably in my hands even during longer gaming sessions. The adaptive triggers and haptic feedback are definitely the standout features—they add a lot more immersion, especially in games that actually use them well. Battery life is decent, but not amazing. I usually get around 6–8 hours before needing to recharge, which isn’t terrible but could be better. Charging is quick enough with USB-C though, so it’s not a huge issue. One downside is that the controller can feel a bit heavier than previous versions, and I’ve noticed the triggers can be a little stiff depending on the game. Also, like a lot of people have mentioned, I do worry about potential stick drift down the line, although I haven’t experienced it yet. Overall, it’s a big step up from the PS4 controller and worth the upgrade if you have a PS5. Just keep expectations realistic—it’s great, but not flawless.

I recently purchased the Sony DualSense Wireless Controller in Midnight Black from BestBuy, and it is hands down the best controller I have ever owned. Whether you are using it for next-gen console gaming or as a premium controller for other devices, it delivers a flawless, magnificent experience. Here is why this controller is a masterclass in gaming gear: Gorgeous Stealth Design: The Midnight Black colorway is absolutely stunning. It has a sleek, matte, premium finish that looks incredibly sharp and sophisticated. It resists fingerprints beautifully and looks perfect on any gaming desk or entertainment center. Mind-Blowing Next-Gen Immersive Tech: The haptic feedback and adaptive triggers are pure magic. Feeling the tension of a bowstring pull back or the distinct rumble of driving over gravel completely changes how games feel. It adds a level of realism that other controllers simply cannot touch. Flawless Multi-Platform Versatility: I love that this isn't just for the PS5. It connects seamlessly via Bluetooth or USB-C to my PC, Mac, and mobile phone. The responsiveness is razor-sharp across all platforms, making it the ultimate all-in-one controller. Unrivaled Ergonomic Comfort: The weight, contour, and textured grip feel absolutely perfect in the hand. It is incredibly comfortable to hold, preventing hand fatigue even during marathon gaming sessions. The thumbsticks and buttons are highly tactile and clicky. Final Verdict: Sony truly perfected the controller with the DualSense, and the Midnight Black edition is the best-looking version available. It is worth every single penny for the immersive tech alone. BestBuy provided a fast and effortless buying experience, as always. An absolute must-buy for any gamer—10/10 recommendation!

I mean, I guess I got a small discount but if this is Beat Buy’s idea of “excellent” open box condition I’d hate to see a lower tier…

It lasted very little almost new. It has drift alredy. I don’t recommended.

very good wireless control for your ps5 you can play the same way than the other one and you can switched when your wireless controller is low in charged it is very useful

It's the Dualsense controller, but with black on black. It has all the features of the original white Dualsense controller including the headphone jack charging via USB-C.

This Sony PS5 DualSense Wireless Controller in White works as described. It is the identical version that comes with the PS5 console and has great built-in features.

Lots of controllers were in stock and had many color ways.

This is the first playstation I own, and my decision was based on this controller, it feels great overall-response time, vibation, sounds, motion. Top controller!

Love the camo look. I Will get the dual charger later.

The controller I purchased brand new had stick drift 2 weeks after purchasing

I purchased this replacement controller as my original has the analog drift issue. The purple really stands out so I can tell the difference from the original.

Beautiful and high quality as always. Thanks to sony.

Basic PlayStation 5 controller does what it's supposed to do nothing more nothing less just a different color don't even know why you need to write a review.

Its ok at first but now stick drifting , but it under warranty

The DualSense controller is one of the best gaming controllers I’ve ever used. The adaptive triggers and haptic feedback make games feel much more immersive. It’s comfortable to hold, the battery life is solid, and the Midnight Black color looks amazing. Works perfectly with PS5 and also connects easily to PC and mobile devices.

They worked great for a couple of months and then they quit charging