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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 46,816 reviews
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    WORTH IT!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The DualSense feels solid and comfortable in hand, and the haptic feedback really takes gameplay to the next level—it’s super immersive. Buttons are responsive, triggers feel smooth, and the Midnight Black color looks sleek and premium. Easy to set up and works perfectly with my PS5. Definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a fresh controller. Just wish i didn’t go thru them so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony PS5 DualSense Controller Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an extra PS5 DualSense controller, and it’s easily one of the best gaming controllers I’ve ever used. The build quality feels solid and premium right out of the box, and it fits perfectly in the hands for long gaming sessions. The haptic feedback is incredible and truly sets this controller apart. You can feel subtle details like footsteps, road textures, and environmental effects, which makes games much more immersive. The adaptive triggers are another standout feature — they add real tension and resistance during gameplay, especially in shooters and racing games. The buttons feel responsive and well-placed, the analog sticks are smooth and precise, and the controller has just the right amount of weight without causing fatigue. Battery life has been solid for me, lasting through multiple gaming sessions before needing a recharge. Overall, this controller enhances the entire PS5 experience. Whether you’re playing competitive games or story-driven titles, the DualSense makes everything feel more engaging. Definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Beautiful color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all black which I prefer. I put a black grip skin on it as sweat can be a problem sometimes. It has never had an issue and I’ve been using it for a while. Battery is phenomenal I’ve played over an hour past the low battery warning with no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning Style Meets Signature Performance"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony DualSense Wireless Controller in Chroma Indigo is a visually striking addition to the PlayStation 5 accessory lineup. Its iridescent finish, shifting between deep blues and purples, offers a unique aesthetic that stands out from standard controller colors. Stunning Iridescent Design: The Chroma Indigo's shimmering finish is frequently praised by users for its dynamic color shifts under different lighting conditions, making it a standout piece in any gaming setup. Standard DualSense Features: Functionally, it retains all the features of the standard DualSense controller, including haptic feedback, adaptive triggers, and a built-in microphone, ensuring an immersive gaming experience. Enhanced Grip Texture: Some users have noted that the grip area features a subtle texture, providing a comfortable hold during extended gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for PS5!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a lot of gaming headsets over the years, and this PS5 headset is easily one of my favorites. The sound quality is incredibly immersive, making it easy to hear footsteps, explosions, and even subtle background details that add to the experience. The 3D audio really shines in supported games and makes gameplay feel much more realistic. The headset is also very comfortable, even during long gaming sessions. The ear cushions are soft, the fit is secure without being too tight, and the battery lasts long enough that I rarely have to worry about charging it in the middle of a game. The microphone delivers clear voice chat, and my friends have commented on how much better I sound compared to my old headset. Overall, this headset has exceeded my expectations. It offers excellent sound, comfort, and performance, making it a fantastic value for any PS5 gamer. I would happily recommend it to anyone looking to upgrade their gaming setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not place online delivery order!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this at all! i ordered it in the mail and got a Jar of creatine…. so if you order, don’t. definitely pick it up!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do jot buy any used staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt midnight black playstation controller and it was exelent used like new one then its came like old dirty and a lit of scratch on the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    My Experience with the DualSense Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Controller is comfortable, responsive, and really immersive thanks to the haptic feedback and adaptive triggers. It connects easily to PS5, PC, and Mac, and the battery lasts a long time. Overall, it’s a high-quality controller that makes gaming more enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the PS5 controller because it feels comfortable, responsive, and immersive. The haptic feedback adds realistic sensations, and the adaptive triggers make gameplay more dynamic. Its sleek design, great battery life, and smooth controls enhance every session. It makes games feel more alive and keeps me fully engaged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. It is very comfortable, the buttons are very responsive, and the vibration feels amazing in PS5 games. The design looks great and the battery lasts a long time. It works perfectly and is totally worth it. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is one of the most impressive upgrades in modern gaming hardware. The DualSense feels solid and comfortable in hand, with a slightly larger grip that makes long play sessions easier. What really sets it apart are the adaptive triggers and advanced haptic feedback, which add a new level of immersion. You can feel tension when pulling a bowstring or subtle vibrations that match in-game environments, making gameplay more realistic. The built-in speaker and microphone are convenient for quick chats without a headset. Battery life is decent, though heavy use of haptics can drain it faster than expected. The touchpad is responsive and useful in supported games. Overall, it’s a premium controller that meaningfully enhances the gaming experience and shows real innovation rather than just a small yearly refresh.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but slight miss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality of this controller, and the Remix Green color scheme looks even better in person. The build quality feels solid, and the unique design is the main reason I'm keeping it. My only disappointment is that it doesn't have the textured grip found on the standard DualSense controller. Instead, the handles are made of smooth plastic, which makes it feel a little less secure and comfortable during longer gaming sessions. I also find myself preferring the weight and grip of the original controller. Overall, it's a great-looking controller with excellent quality, but I wish Sony had kept the textured grip from the standard version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Angry Mom

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the controllers I have two and neither one of them will charge I will have it on the charger all night and the light flashes like it is charging but as soon as I try to use it, it says low battery.This cost too much money to already have problems like this my son can’t even use it if the controllers won’t work

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller which was bought at bestbuy store.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent controller with next-gen features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller feels amazing to use. The haptic feedback and adaptive triggers really add to the gaming experience, making games feel more immersive. It’s comfortable for long sessions, responsive, and the battery life is solid. Definitely one of the best controllers I’ve used.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Best-Looking DualSense Color

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chroma Pearl finish is the reason I bought this version, and it looks even better in person. Depending on the lighting and angle, the finish has a subtle color-shifting effect that makes it much more interesting than a standard white controller without being overly flashy. Beyond the color, it's the same excellent DualSense experience. The haptic feedback and adaptive triggers are fantastic in supported games, the controls feel precise, and the controller is comfortable even during longer gaming sessions. If you already own a DualSense and are looking for an additional controller, I'd absolutely recommend choosing one of the Chroma finishes. Chroma Pearl looks premium, unique and really stands out next to the console.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up at Best Buy and it’s been working perfectly. Easy to pair with my PS5, feels comfortable in the hands, and the buttons and triggers are responsive. Battery life has been solid so far. Exactly what I was looking for and would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working in 90 days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons on the left side of the controller stopped working. Done all the trouble shoot by ps5. Just bought this April 3rd. Mind you this is my second controller so is not used as much as my white one. No help from anyone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    What I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 camo controller is a great blend of style and performance. The camouflage design looks sharp and gives the controller a rugged, tactical vibe without being too flashy. It stands out nicely while still matching the PS5’s modern aesthetic. In terms of performance, it delivers exactly what you’d expect from a DualSense controller. The adaptive triggers add real depth to gameplay, especially in shooters and racing games, while the haptic feedback feels immersive and responsive. The controller is comfortable to hold for long gaming sessions, with solid grip and well-placed buttons. Battery life is decent, and the build quality feels durable and premium. The camo finish doesn’t feel cheap or slippery, and it holds up well with regular use.

    I would recommend this to a friend