Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 46,816 reviews
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    PlayStation 5 controller Chroma Indigo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chroma Indigo PS5 controller looks sleek with its bold color and feels comfortable to use. It has responsive buttons, immersive haptic feedback, and adaptive triggers that enhance gameplay. Stylish, reliable, and great for everyday gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 controller is absolutely fantastic. Right out of the box, it feels premium and well-built, with a comfortable grip that makes long gaming sessions easy and enjoyable. The buttons are super responsive, the analog sticks are smooth and precise, and the triggers feel amazing—especially with adaptive trigger support in PS5 games. The haptic feedback really takes gameplay to the next level and makes everything feel more immersive, whether you’re racing, shooting, or exploring. Battery life has also been solid, lasting through multiple sessions without constantly needing to recharge. Overall, this controller performs exactly as expected (and more) and is a perfect replacement or extra controller for any PS5 owner. I’m very happy with this purchase and would highly recommend it to anyone looking for quality and performance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone talks about the design and how beautiful it is. But nobody talks about the most important, comfort in the hands. The DualSense should be something very comfortable if you are trying to hold it in your hands for many hours. It feels very uncomfortable and full of sharp finishes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Feel, Overall performance

    Rated 5 out of 5 stars

    Great controller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black controller looks so sleek! It feels amazing in my hands, and the haptic feedback is next level. Playing games with it is such a smooth experience. Seriously, the build quality is top-notch. Definitely a great addition to the gaming setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller with a premium feel. The adaptive triggers and haptic feedback make games much more immersive, and the Midnight Black color looks great. It’s comfortable to use for long gaming sessions, and the battery life is decent. Highly recommend it for any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Still One of the Best Controllers

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense is easily one of my favorite controllers. It feels substantial and comfortable in your hands, the buttons and sticks are responsive, and the haptic feedback and adaptive triggers add a level of immersion that you really notice in games that take advantage of them. I also love the Midnight Black color. It has a clean, understated look and I actually prefer it to the standard white controller. Pairing is simple, the wireless connection has been reliable, and being able to use it beyond just the PS5 adds even more value. If you need a second controller or just want another color, it's hard to go wrong with the original Sony DualSense.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Controller Ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a total game-changer! The haptic feedback and adaptive triggers make games feel so immersive—it’s like you’re really in the action. The design is super comfortable, even during long gaming sessions, and the battery life is solid. I also love the built-in microphone and improved speaker quality, which add extra convenience. It’s a bit pricey, but the features and performance make it worth every penny. If you’re serious about gaming, this controller will elevate your experience. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor PS 5 controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work when i turned it on. Charged the controller and still no power.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great Item

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cobalt Blue DualSense Wireless Controller for the PlayStation 5 is a fantastic blend of innovation, functionality, and style. Here's an in-depth look at what makes this controller a great addition to your gaming setup. Design and Build Quality The cobalt blue finish is stunning, offering a vibrant and modern look. It’s a bold choice for those who want their gaming accessories to stand out. The matte surface feels premium and resists smudges, while the ergonomic design ensures comfort, even during marathon gaming sessions. Performance and Features The standout features of the DualSense controller shine here: Haptic Feedback: Offers a tactile gaming experience, letting you feel the texture of terrains or the recoil of a weapon. Adaptive Triggers: Provide dynamic resistance that adapts to in-game actions, such as drawing a bowstring or accelerating a car. Built-in Microphone and Speaker: Convenient for quick chats without needing a headset. Motion Sensor: Adds an extra layer of interactivity in supported games. These features significantly enhance immersion, making your gaming experience more engaging. Battery Life The battery life is solid, lasting around 8–10 hours on a single charge. While this isn’t groundbreaking, it’s sufficient for most gaming sessions, especially with quick charging options available. Compatibility The controller works seamlessly with the PS5 and is also compatible with PC and select mobile devices via Bluetooth. This flexibility makes it an excellent choice for multi-platform gamers. Pros Striking cobalt blue color with a premium finish. Immersive haptic feedback and adaptive triggers. Comfortable and durable design. Versatile compatibility with other devices. Cons Battery life could be longer for heavy gamers. Slightly pricier than standard color options. The Cobalt Blue DualSense Wireless Controller is a visually stunning and highly functional addition to Sony’s lineup. It’s perfect for those who want a unique look and cutting-edge gaming features. While the battery life could use some improvement, the immersive experience it delivers more than justifies its price. A must-have for PS5 owners looking to enhance their setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Amazing PS5 Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is excellent! The haptic feedback and adaptive triggers make games feel more immersive and realistic. It’s comfortable to hold, responsive, and has a great design. Battery life is good, and it charges quickly. Highly recommend for any PlayStation gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense it’s part of the experience

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, but the PS5 DualSense honestly feels like a step into the future of gaming. The first thing you notice is the comfort—Sony really nailed the ergonomics. It fits naturally in my hands, even during longer sessions, and the textured grip keeps it from slipping. What really makes it stand out, though, are the adaptive triggers and haptic feedback. Pulling back a bowstring in Horizon Forbidden West or feeling the tension of a gas pedal in Gran Turismo—it’s so immersive that I catch myself grinning. It adds a whole new layer of connection to the game. Battery life is solid, though not endless—I usually get a good 10–12 hours before needing a charge. USB-C charging is quick and way more convenient than micro-USB days. And the built-in mic is surprisingly handy when I don’t want to grab my headset. All in all, the DualSense isn’t just a controller, it’s part of the experience. Once you get used to the haptics and triggers, it’s hard to go back to anything else. If you’re picking up a PS5 or even looking for a second controller, this is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    The Best Controller Experience on Any Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller remains one of the most immersive parts of gaming on PS5. The haptic feedback and adaptive triggers genuinely add another layer of sensation that makes games feel more alive — pulling a bowstring or braking in a car actually feels different than a simple vibration. It’s sturdy, fits well in my hands, and the built-in mic is surprisingly handy for quick chats without a headset. The battery life is decent too — better than older PlayStation controllers — though I’d still charge it once or twice a week with moderate use. The Midnight Black finish looks sleek and feels solid. No major complaints here. Pros: • Immersive haptics & adaptive triggers. • Comfortable & solid build. Cons: • Battery could be a bit longer for heavy sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Exceptional Comfort and Next-Level Features

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Wireless Controller continues to impress with its innovative features and ergonomic design. The adaptive triggers and haptic feedback add a new dimension to gameplay, creating a more immersive experience. It feels well-balanced in hand, even during longer sessions. Connectivity across PS5, PC, Mac, and mobile devices is seamless, making it a versatile controller for multiple platforms. The battery life is solid, and overall performance is consistently reliable. A must-have for gamers looking for precision and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Cosmic Red DualSense: A Must-Have for PS5 Gamers!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Cosmic Red DualSense Wireless Controller for my PlayStation 5, and it's incredible! Not only does the vibrant red color make it stand out, but the performance boosts my gaming experience to new heights. The haptic feedback and adaptive triggers are game-changers, providing immersive responses during gameplay that make every action feel more realistic. Whether it’s racing games where you can feel the road or action games with complex combat, this controller handles it flawlessly. Battery life is strong, and the comfortable grip makes it easy for long gaming sessions. Highly recommend for any PS5 owner looking to add some style and enhanced functionality to their setup!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, easy to hold. The color is vibrant. Charges a long time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Stylish PS5 Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this DualSense controller for a while now, and it has been fantastic. The Midnight Black color looks even better in person and gives the controller a sleek, premium feel compared to the standard white version. Connectivity has been flawless whether I'm using it on PS5 or connecting to other devices. Pairing is quick, and I've never experienced disconnects, lag, or any other connection issues. It just works every time. The controller is also very comfortable to hold during long gaming sessions. The buttons feel responsive, the sticks are smooth, and everything still feels solid after regular use. Overall, this is one of the best controllers I've owned. Great design, excellent performance, and zero issues with reliability or connectivity. Highly recommended for anyone looking to add a little style to their setup while getting the quality Sony is known for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Blue Looks Better!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this blue PS5 controller! The color is vibrant and looks even better in person. It feels comfortable to hold, and all of the buttons and triggers are responsive and smooth. The adaptive triggers and haptic feedback make games feel much more immersive, and the battery life has been great for my gaming sessions. It paired with my PS5 quickly and has worked flawlessly without any connection issues. If you're looking to add some color to your setup while getting the same excellent performance as the original DualSense controller, this blue version is a fantastic choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    The Blue color is just stunning!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this DualSense controller in Blue, and honestly, I love it! The pictures don't do it justice; in person, the shade is vibrant, deep, and looks incredibly sleek. It’s such a refreshing change from the standard white and really adds some personality to my setup. Beyond the aesthetics, it’s still the same amazing controller: the adaptive triggers and haptic feedback work perfectly, and it feels great in the hands. But if you’re on the fence about the color, go for it. It’s beautiful and really stands out. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    PlayStation 5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the PS5 DualSense controller is one of the best controllers I’ve used. It feels comfortable and solid in your hands, and the haptic feedback and adaptive triggers make games feel much more immersive. The buttons and sticks feel responsive, and the built-in microphone is a nice bonus. My only real complaint is the battery life could be better, especially if you play for long sessions. Other than that, it’s a great controller and definitely worth having as a second controller or replacement for your PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Best Controller Ever – Immersive and Comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is hands down the best gaming controller I’ve ever used. The design feels sleek and modern, with the white finish giving it a premium look that matches perfectly with the PS5. Comfort-wise, it’s incredibly ergonomic—I can play for hours without hand fatigue. The real game-changer is the adaptive triggers and haptic feedback. They add so much immersion to gameplay, making every action—from pulling a bowstring to driving over different terrains—feel realistic and engaging. The built-in microphone and speaker are a convenient bonus, and the battery life is solid, especially considering all the advanced features packed into it. Overall, this controller elevates the gaming experience to a whole new level. If you own a PS5, the DualSense is absolutely essential. Sony really nailed it with this one!

    I would recommend this to a friend