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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46794 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the product for its appealing color options, sleek design, and solid overall performance. Users also frequently highlight the comfortable grip and enjoyable haptic feedback, noting that it feels great in their hands during use. While the controller is highly regarded for its ergonomics, some users have expressed concerns regarding stick drift and the premium price point. Additionally, a small number of customers noted minor issues with button responsiveness and the device's overall weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 46,779 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy controllers always last me the longest for some reason. I’m considering getting an another one. And Best Buy always has the best prices.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the controller is very sleek and nice and feels great in your hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vibration feature, it really makes it realistic!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Starlight Blue controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller! Love the new colors and this new Starlight Blue is absolutely gorgeous. Sony nailed all the new colors with beautiful shades for each one that really pop. Sony's DualSense is the only true next-gen controller out there and these new colors are a great addition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dark Mode Activate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute favourite. I got the white controller with the unit however I bought the black one when all the others started malfunctioning. So far, so good. I think psychologically having this one in high-intense games like FIFA and COD gives you an advantage like "Dark Mode". But I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Perfect color Chroma Pearl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chroma pearl looks so good. My son is so happy. 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good PS5 dual sense controller. Good condition, still use to this day. As with any controller, be careful with it and try to avoid stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Black fading into the Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire! Glossy look, love the blue colored symbols on the buttons. Overall 10/10 appearance.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Love the color but feels less reliable these days

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PS5 controller colors are pretty sick. However I must say I am just super disappointed in Sony. The haven't improved the quality of the controllers. This is the 5th controller I have bought due to stick drift and I barely even play video games anymore as a grown adult.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    DualSense Evolution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's DualSense wireless controller is an amazing evolution. The comfortable feel and intricate haptic feedback creates an immersive gaming experience. The overall look is clean yet elegant and feels like next gen. To understand the initial true experience of the dual sense controller you must play and experience Sony's own game Astro's Playroom which comes pre-installed on PS5. Everything feels premium. The battery life is manageable but I do recommend having an extra one.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great find at Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking far and wide High and Low for military patterned grey camouflage PlayStation 5 controller, this design was nowhere to be found. Until I went to Best Buy. They have a huge collection of electronics and I was in need of a new PlayStation 5 controller especially this particular one. I was SO Excited ! I was able to walk in, ask and be directed to the proper area and found Exactly what I wanted. The look, the feel and the availability was what was amazing. I have been enjoying numerous hours of fun with my new controller. On top of that it has the look that I was going for. Now with the combination of my new controller I feel like I can't be beat at my favorite games. Best buy came through in a clutch. Really impressed with the availability and the convenience of the whole shopping experience. I suggest if your in the market for one of these bad boys you should stop at Best Buy first. Pricing was great and the knowledge staff was on point. Thank you Best Buy you really made my day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Glossy, brighter , thicker, battery saver .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s way havier than ps4 controller you can easily tell your holding a controller while playing your game feel like your inside playing it way thicker, harder texture buttons than last generation very good while playing call of duty that trigger button it’s a whole other level and that’s not the best person about it’s glossy brighter ! as well love how it’s shines worth the money every cent higher recommend it better battery as well .

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Lean Lieutenant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Purple controller is honestly the best color. The purple is vibrant yet calm. It has its own character compared its counterparts and my personal favorite thing about it is the whitish purple accent for the symbols compared to the usual black. It just brings the controller all together

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 4 out of 5 stars

    Solid Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard PS5 Controller- Great feel and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a great addition to the controller my PS5 came with. I like to play co-op games with my daughter so this controller allowed us to play together. Set up was easy and I actually prefer it to the controller that came with the PS5 because it appears to hold a charger longer. I just wish it was not so expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    PS5 controller colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is one of the coolest colors i have seen. Works perfectly and the battery lasts for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Movement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Great movement. Fits nicely in hand

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool sleek controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal ps5 controller nothing out the ordinary, very cool looking though.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Clean look.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, its a really Cute remote & works as its suppose to.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Red metallic looks like sport edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sporty red color great finishing metallic! Good grip and shiny finish!

    I would recommend this to a friend