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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 46,824 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    One of a kind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this remote it ergonomically feels like a blessing in disguise. You can feel the power and difference from other remotes. The latency that doesn’t exist like most, you can definitely feel the haptic vibrations when using both triggers, the grip you get when using this remote as well. No sliding off your hands the feeling is very smooth whether your on console or PC I definitely recommend this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Beautiful Look, Amazing Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the DualSense in Chroma Pearl, and I’m really glad I did. The color is even nicer in person—clean, smooth, and has a subtle shine without looking over the top. It honestly just looks really good sitting next to the PS5. As for performance, it works exactly the way a DualSense should. The triggers feel great, the vibration is super detailed, and the controller feels comfortable to hold for long gaming sessions. I haven’t had any connection issues, and the battery life has been solid.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller and looks even better in person

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with this controller. It feels great in my hands, the buttons and joysticks are responsive, and everything works exactly as expected with my PS5. The gray camouflage design looks even better in person and gives it a nice unique look without being too flashy. Overall, it’s a great controller and I would definitely recommend it. ★★★★★

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Fantastic controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense feels incredibly comfortable in hand, with responsive buttons and precise analog sticks. The haptic feedback and adaptive triggers add a whole new level of immersion, making games feel more dynamic and engaging. Battery life is solid, and the build quality feels premium. Easily one of the best controllers I’ve ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 4 out of 5 stars

    Sony PlayStation 5 DualSense Wireless Controller (

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 DualSense Wireless Controller in white is a significant leap forward in gaming peripherals, delivering an immersive and tactile experience that elevates gameplay to new heights. Here's a detailed breakdown of its features and performance: Design and Aesthetics The white DualSense controller sports a sleek, futuristic design that complements the PS5 console perfectly. Its ergonomic shape ensures comfort during long gaming sessions, with a slightly larger build than its predecessor, the DualShock 4. The matte finish minimizes fingerprints, and the textured grips provide a secure feel. Haptic Feedback and Adaptive Triggers The standout feature of the DualSense is its haptic feedback and adaptive triggers. The haptic feedback offers precise and dynamic vibrations, making every action in the game—from footsteps to explosions—feel more realistic. The adaptive triggers add resistance based on in-game actions, such as drawing a bowstring or pressing a brake pedal, enhancing immersion. These innovations truly redefine how players interact with games. Battery Life and Charging The battery life is respectable, lasting around 8-12 hours, depending on usage and game intensity. While it's not a huge improvement over the DualShock 4, the controller charges quickly via USB-C, which is a welcome upgrade for convenience and efficiency. Additional Features Built-in Microphone and Speaker: The integrated mic is handy for quick voice chats, though a headset is still preferred for longer sessions. The improved speaker provides clearer in-game audio cues. Create Button: The "Create" button replaces the "Share" button, offering more intuitive access to capturing and sharing gameplay moments. Touchpad and Motion Controls: The touchpad is larger and more responsive, and motion controls are smooth and accurate for compatible games. Compatibility The DualSense is compatible with PS5, select PC games, and even mobile devices via Bluetooth. However, its full range of features, like adaptive triggers and haptics, is best experienced on the PS5. Conclusion The Sony DualSense Wireless Controller is a game-changer, offering unparalleled immersion and innovation. Its thoughtful design, cutting-edge features, and excellent build quality make it an essential accessory for any PS5 owner. While the battery life could be improved, it’s a minor drawback in an otherwise stellar package. Rating: 4.8/5 Pros: Immersive haptics, adaptive triggers, ergonomic design, excellent build quality Cons: Battery life could be longer

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wireless Ps5 starlight blue gaming controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 DualSense Wireless Controller – Starlight Blue Review ⭐⭐⭐⭐⭐ The Starlight Blue DualSense is easily one of the best-looking PS5 controllers Sony has released. The color has a premium finish that stands out without being over-the-top, and it looks even better in person than it does in photos. Beyond the appearance, the performance is what makes this controller exceptional. The adaptive triggers and haptic feedback completely change the way games feel, making every race, shot, and explosion more immersive. The controller is comfortable for long gaming sessions, the textured grips provide excellent control, and the battery life is solid for everyday play. The buttons and thumbsticks are responsive and precise, whether I’m playing competitive shooters, sports games, or story-driven adventures. Pairing with the PS5 is effortless, and the built-in microphone and headset jack are convenient features that eliminate the need for extra accessories when chatting with friends. If you’re looking for a controller that combines outstanding performance with one of Sony’s best color designs, the Starlight Blue DualSense is an easy recommendation. It delivers the premium experience you’d expect from PlayStation while adding a unique style that makes your setup stand out. I’d absolutely buy it again and highly recommend it to any PS5 owner.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    I like the grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors of the controller as well as the size and finishing touches. I like the grip of it and the size fits well in my hands for better play

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable in my hand and doesn’t make my hand sweat. Plus the color is cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Nice controller and easy purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is one of the best gaming controllers I’ve ever used. The adaptive triggers and haptic feedback make games much more immersive, and the Galactic Purple color looks amazing. It’s comfortable to hold during long gaming sessions, the battery life is solid, and it pairs easily with my PS5 and PC. The build quality feels premium, and the buttons and sticks are very responsive. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Amazing controller with great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is fantastic. The design is comfortable and the buttons feel very responsive. The haptic feedback and adaptive triggers make the gaming experience much more immersive. Battery life is good and the build quality feels premium. Definitely one of the best controllers I have used

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing in my hands — the build quality, comfort, and responsiveness are top-tier. The adaptive triggers and haptic feedback make every game feel more realistic, and the battery life is surprisingly strong for how powerful it is. The buttons are smooth and accurate, and it connects instantly with no lag. Whether I’m gaming casually or playing competitively, it performs flawlessly every time. Definitely worth every dollar — Sony nailed it with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Black PlayStation 5 controller (open box)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product was amazing for the price, sure it was used and everything but hey atleast It works and it is practically brand new and I’ve been using it for the past month now and I have 0 complaints and I’m loving it! The design is smooth and sleek mixing with the colors and it just looks great. Overall I’d recommend buying an open box then getting a brand new one.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A must have!!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **Sony DualSense Wireless Controller** for PS5 (White) is a game-changer. Its adaptive triggers and advanced haptic feedback deliver a profoundly immersive experience, making every action feel more real. The controller is comfortable to hold, with a solid build and a sleek design. It supports USB‑C charging, and the built-in mic is a nice bonus. While battery life isn’t perfect, the overall experience is amazing — a must-have for PS5, PC, or mobile gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Ps5 dualshock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues nice color feels good great battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not new item and repackaged ..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a previous return not a new controller package came open from bottom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    New controller resolved issues with previous ones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who plays daily - this has been a good controller so far. The previous two Dualsenses I've owned developed issued with the headphone port and reduced battery life. This newer version has had none of those issues, and no stick drift, or any other issues. Feels just as good to play as the day I took it our of the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Camo Controller is a great-looking controller with a comfortable grip and responsive buttons. The camouflage design gives it a unique style compared to the standard controllers. It feels durable, performs smoothly, and works well for both casual and competitive gaming. Overall, it’s a solid controller that looks and feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the controller, it feels great and I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game controller ever. The color is amazing and feels so good and comfortable in your hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Feels great, last awhile, and I love the color.

    I would recommend this to a friend