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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 46,824 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Cosmic Red Looks and Feels Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the cosmic red PS5 controller about a month ago and it’s honestly the best controller I’ve ever used. The color is even better in person, its vibrant color really stands out in the best way. It’s not just about the looks, the performance is also top-tier! The feedback and adaptive triggers makes games like Spiderman-Man: Miles Morales and more feel totally immersive. It’s comfortable to hold, even during long gaming sessions. The battery life last a few hours which is good and the USB-C charges really quick. I highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gaming Feels Next-Gen with This Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller was already amazing, but in Midnight Black? Absolute perfection. It looks sleek, feels premium, and somehow makes every gaming session 10x more immersive. The haptic feedback and adaptive triggers are game-changers—whether it's feeling the tension of a bowstring in Horizon Forbidden West or the gritty road in Gran Turismo 7, the detail is next level. The ergonomic grip is super comfortable for long sessions, and the built-in mic is a nice touch for quick chats. Battery life is solid, but I do wish it lasted a bit longer. Still, with fast USB-C charging, it's not a big deal. If you're looking for a second controller or an upgrade, this is the one to get. Pros: Stunning design, immersive haptics, adaptive triggers, comfy grip Cons: Battery life could be better Would I recommend it? 100% yes. Once you game with this, there’s no going back.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    ps 5 dual sense wireless controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller delivers an incredibly immersive gaming experience with its innovative features and comfortable design. The adaptive triggers and haptic feedback make gameplay feel more realistic and engaging, adding depth to everything from racing games to action adventures. Its sleek design, responsive controls, and built-in microphone create a modern, user-friendly experience that enhances every gaming session. Whether you’re playing competitively or casually, the DualSense controller brings a new level of excitement and precision to the PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    My honest review on the DualSense PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the DualSense PS5 controller from Best Buy, and I couldn't be happier with my decision. From the moment I unboxed it, I was impressed by its sleek design and comfortable grip. The adaptive triggers and haptic feedback technology truly elevate the gaming experience, immersing me in every moment of gameplay. The controller's built-in microphone and speaker add an extra layer of immersion, allowing for seamless communication with friends during online gaming sessions. The battery life is impressive, lasting for hours on end without needing a recharge. One of the standout features for me is the Create button, which makes it easy to capture and share epic gaming moments with just a press. Whether I'm exploring vast open worlds or engaging in intense multiplayer battles, the DualSense controller delivers precision and responsiveness that enhances every gaming session. Overall, I highly recommend the DualSense PS5 controller to any PlayStation 5 owner looking to take their gaming experience to the next level. With its innovative features and comfortable design, it's a must-have accessory for any serious gamer. I must say I was also impressed with the stress free online purchasing process and the timely delivery of the product by Best Buy, it is really commendable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Greta controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red PS5 controller looks great with its vibrant color! It maintains all the features of the original DualSense, like haptic feedback and adaptive triggers, which add a lot to gameplay. The ergonomics are comfortable for long gaming sessions. Some users have mentioned that the red color can show fingerprints more easily than the white one. Overall, it's a fantastic controller with a striking aesthetic. If you're looking to add some flair to your setup, the red DualSense is a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Great controller for PS 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased on sale as one of my OG PS 5 controllers was only lasting 2 hours a play session. I did not realize they improved the battery life on newer models as I can get at least 10-12 hrs and sometimes 15 hrs on a single charge (depends on if you're using adaptive triggers or mic/sound on games). Also they are quite comfortable to use and playstation controllers have been some of the best video game controllers over the years so no surprise there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense is easily the best controller I have ever used. The haptic feedback and adaptive triggers make the gaming experience much more immersive. It fits perfectly in my hands and the battery life is solid for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love the Chroma Teal Color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already love the DualSense controller, but this Chroma Teal version looks even better in person. The color really stands out and gives it a unique look compared to the standard controllers. It feels great, works perfectly with my PS5, and has quickly become my favorite controller to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller with excellent build quality. The haptic feedback and adaptive triggers make PS5 games feel more immersive. Battery life is decent and the connection is always stable. Overall, a great controller and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    Pricey but great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely basic white color. Feels great in your hands. Consistent use means a battery life spans about a few days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    A Game-Changing Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation DualSense controller is an absolute game-changer. From the moment I held it in my hands, I knew I was in for an extraordinary gaming experience. The combination of haptic feedback and adaptive triggers is nothing short of remarkable. The haptic feedback technology provides an unparalleled level of immersion. Whether it's feeling the subtle patter of raindrops or the intense vibrations during an action-packed battle, the DualSense elevates every moment. It's like you're not just playing the game; you're living it. The adaptive triggers add another layer of realism to gameplay. The resistance they offer can vary depending on the in-game action, creating a tactile sensation that adds depth to every interaction. It's astonishing how much this feature enhances the overall gaming experience. Not only is the DualSense technologically impressive, but it's also incredibly comfortable to hold. The design is ergonomic, fitting perfectly in my hands during long gaming sessions. The button layout is intuitive, and the touchpad is a handy addition for certain games. Additionally, the battery life is impressive, allowing for hours of gaming without constant recharging. And with its seamless wireless connectivity, I can enjoy gaming without any interruptions. In conclusion, the PlayStation DualSense controller is a true masterpiece. It sets a new standard for what a gaming controller can be. If you want to take your gaming to the next level, this controller is an absolute must-have. It's innovation at its finest, and I can't recommend it enough. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    Cosmic Red Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Ps5 and I love the color on it. I've heard many things about it looking more pink than red, I'd have to disagree with those saying that, Mine looks exactly how it looks in the image. The Ps5 controller is honestly the best controller in my opinion, I love the detail on the back of the controller, I love how it feels while playing, and it's super comfortable. I've heard about controller drift in the joysticks but I personally have no issues. Although I take care of my items and make sure they are stored away when not in use so the don't get knocked down accidentally.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Stylish Power

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Sony PlayStation 5 DualSense Wireless Controller in Gray Camouflage is a masterpiece for gamers who want style and performance in one package. The gray camouflage design is sleek and bold, standing out as a fresh take on the standard controller. It’s not just about looks—this controller delivers an incredible gaming experience. From the moment you pick it up, the ergonomic design feels perfectly balanced, and the textured grip enhances comfort during long gaming sessions. The haptic feedback and adaptive triggers truly immerse you in the gameplay, whether you’re exploring vast worlds or battling intense enemies. This controller doesn’t just meet expectations—it redefines them. If you’re looking to level up your gaming setup with a controller that’s both functional and stunning, this is the one to get. Highly recommended for every PS5 enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolute Game-Changer – Style Meets Immersion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Midnight Black DualSense controller is hands-down the best controller I’ve ever used. From the moment I picked it up, it felt premium—comfortable grip, perfect weight, and a sleek matte black finish that looks incredible next to my PS5 setup. What really sets this controller apart is the haptic feedback and adaptive triggers. You don’t just play the game—you feel it. Whether it’s the tension of drawing a bow, the resistance of braking in a racing game, or subtle environmental effects like rain or footsteps, the immersion is next-level. It genuinely adds a whole new dimension to gaming. I also love how versatile it is. I use it not only on PS5, but also on PC and mobile, and the wireless connection is fast and reliable every time. Battery life has been solid, and the built-in microphone and speaker are surprisingly useful for quick chats without a headset. Bottom line: this controller isn’t just an accessory—it’s a core part of the experience. Stylish, innovative, and incredibly fun to use. If you’re serious about gaming, the DualSense Midnight Black is 100% worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller and great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The gray camo design looks really clean in person and the controller feels premium right out of the box. The adaptive triggers and haptic feedback still make PS5 games feel way more immersive compared to older controllers. Battery life has been decent and it also works great on PC, which was a nice bonus for me. Buttons feel responsive, sticks are smooth, and overall it’s just comfortable to use during long gaming sessions. If you already like the DualSense controllers and want one that stands out a little, this is definitely a good pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it – best controller I’ve owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, and this one is on another level. The Sony DualSense Wireless Controller Chroma Indigo doesn’t just look incredible (the color shifts between blue and purple depending on the lighting), it completely changes how games feel. The haptic feedback and adaptive triggers are the real game changers—you actually feel tension when accelerating, shooting, or braking. It makes everything way more immersive and honestly hard to go back to anything else. Comfort is spot on too. Fits perfectly in your hands, buttons feel responsive, and the build quality is solid. I’ve used it on PS5 and PC with zero issues. If you’re thinking about upgrading or grabbing a second controller, don’t overthink it—this is easily one of the best you can buy. Sony nailed it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Wotks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the blue color. Works amazing. The design is perfect. Doesnt cramp your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a new PS5 controller and I’m honestly really impressed with it. The controller feels really comfortable in my hands, and the design looks clean and modern. One thing I really like is the vibration and adaptive triggers because they make the games feel more realistic, especially in games where you can feel different actions through the controller. The buttons are responsive, the sticks feel smooth, and the battery life lasts a good amount of time for long gaming sessions. Overall, this controller makes the gaming experience feel more immersive and enjoyable. I definitely recommend it to anyone who owns a PS5 or is thinking about getting a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great controller, a couple minor gripes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a few weeks now and honestly it’s pretty awesome. The haptic feedback is wild — you can actually feel different textures and hits in games, and the adaptive triggers make stuff like drawing a bow feel way more real. Didn’t expect to care about that but I do now. Also love not needing a headset for quick chats thanks to the built-in mic/speaker. The purple color is great in person, way better than it looks in photos. Only real complaint is battery life — I’m charging it every couple days which gets a little annoying if you forget. Also heard stick drift can creep in after a lot of use, so fingers crossed mine holds up. Still, way better than the old controllers and totally worth it. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent Controller – Great Color and Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this controller for a while now, and it’s been amazing. The Volcanic Red color looks even better in person, and it feels very comfortable to hold. The buttons are responsive, the battery life is solid, and it connects easily to my PS5 and PC. Overall, it’s a high-quality controller, and I would definitely recommend it to anyone looking for a reliable and stylish upgrade.

    I would recommend this to a friend