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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46826 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 46,818 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Did Sony actually fix the DS's biggest issue?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous DualSense purchases over the last 4 years because of the ever consistent and inevitable stick drift, I bought this one. Why not, right? (Eye-Roll) Decent colorway to be fair, however the smooth gloss finish of the green portion is a stark texture change from any of the other standard DualSense controller designs. I wasn't the biggest fan at the start, but it's genuinely starting to grow on me. Weirdly enough, after several weeks of use, no stick drift.... yet. Fingers crossed this one will last longer than others. Would be 5 stars if I hadn't been burned by Sony at least 4 other times. 4 times bitten, staying shy. All in all not a terrible version, just know it'll feel different in your hands at 1st if you're familiar with the DS.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Classic Black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From ever system since wireless controllers became an option I have always had way too many and they are in a strict rotation. I have also never had one die or drift. Colors make them easy to separate.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Light, Bright...Satisfied!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color in person is iridescent and has a slight hue of pink. Personally, I love it. And as far as function - works as it should! Could not be happier. Only thing is, don't let it fall on something hard, otherwise the color will chip off easily. Ask me how I know xD

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    • “Incredible haptics, perfect grip, and ultra-responsive controls.” • “Next-gen feel that truly enhances every PS5 game.” • “Comfortable, immersive, and the best controller Sony has made.” • “Adaptive triggers and haptics set a new standard.”

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Controller PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is a huge upgrade from previous PlayStation controllers. From the moment you hold it, it feels comfortable, well-built, and premium. The design is modern and ergonomic, making long gaming sessions feel natural and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works perfectly. The purple controller has a nice vibrant color and feels comfortable in hand. Buttons are responsive, battery life is solid, and it paired easily. Great quality and a fun upgrade to my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Eye-Catching Color, Top-Tier Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chroma Teal DualSense controller looks even better in person—vibrant, unique, and a great way to add personality to your setup. All the features you’d expect are here: adaptive triggers, haptic feedback, built-in mic, and that solid DualSense feel. Battery life is reliable, pairing is quick, and it works great for both PS5 gaming and Steam games on my PC. If you're debating colors, this one is a standout without being flashy. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall. The black PS5 controller looks sleek and feels comfortable in hand, even during long gaming sessions. The buttons are responsive, and the grip is solid. Simple, stylish, and reliable—definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Absolutely love the color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it should. Nice sleek feel in hands. Color is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and the color are amazing my son loved it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    PS5 Dualsense good deal!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, sleek, works well. It was on sale for black friday. The best time to buy these is around the holidays for sure! Good sales.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the first time , Best color, great performance great ergonomics

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to. I’ve been using it for a while now and it still works great. The buttons feel good, nothing is messed up, and the battery is pretty decent. No complaints, I’d definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 controller, DualSense, offers an immersive experience thanks to its haptic feedback and adaptive triggers that simulate different resistances. Its design is comfortable and modern, with good battery life although it can be improved. Ideal for immersive games, it feels like an innovative leap against the DualShock 4.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Very good, huge improvement over PS4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controller was ALMOST perfect. The Switch Pro controller is perfect. This controller stands firmly in-between the two. Pros: This is the second most comfortable controller I've ever used (I have huge palms and short sausage fingers). The Xbox controller makes my hands fatigue quickly (I use the Elite Series 2 to combat this) so I minimize Xbox play. The PS4 controller, while mostly comfortable, has literally cut my fingers with the sharp edges near the triggers while playing platformers. The Switch Pro controller is my FAVORITE and this is similar. No fatigue, I played Horizon: Zero Dawn for 8+ hours at a time, which also means excellent battery life, and feels very solid like the Switch Pro controller. Cons: I've never been a fan of lights on my controller as a distraction. While, after dimming the lights, they aren't totally distracting, they're still annoying. Can't I just have the option to turn them off instead of dim? Other than that, my only complaint is the sharp edges in a couple of spots. They aren't going to cut me like the PS4 trigger cutouts, but they aren't perfectly smooth and rounded like the Switch Pro. Fix that and this is an incredible controller. Other thoughts: Durability is an issue. Not yet for me, but it will be. This is one of those controllers with guaranteed drift. Buy the replacement plan on it. You'll need it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best PS5 Controller to Buy. Still Working Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Controller 2 years ago and it's still going strong. Very durable and high quality, and it looks amazing. No issues with connectivity and it is still responsive with all the many hours of gameplay. The price purchased at Best Buy was very cheap, especially considering the much higher price other retailers had it listed as. It arrived brand new and well packaged. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 5 out of 5 stars

    Very good controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks very nice and feels good as well. The real appeal is the haptic feedback you get which is very sensitive and nice to experience. If you really want to experience what this controller can do play Astros play room that shows of the capabilities of this controller. No lag buttons are responsive. I have had very bad luck with PS5 controller stick drifting. After 7 months this controller has yet to have any problems. I still play the same games so I think I have a good controller. Can't guarantee your purchase will be free of stick drift. The price for this controller is expensive I would only purchase if really need it or it's on sale for 50$. This controller usually goes on sale 2 or 3 times a year July or August, November black Friday and December Christmas. Just check and see I can't guarantee the sales dates. It works great so far thankfully

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Excellent PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks great and feels very comfortable to use. The buttons are responsive, the battery life is good, and the camouflage design is unique. It works perfectly with my PS5 and I am very satisfied with the quality. I would definitely recommend this controller to other gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best Playstation controller yet, but the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is rather interesting to talk about. It is not the regular Dual Shock controller design as it's a bit more wide and angular at the bottom. The buttons and layout are the same, but the wider and bigger controller are more comfortable than previous dual shock controllers. Another thing to focus on is the dpad which is still improving. It's not as good as something like a Sega Saturn Dpad or a Genesis six button dpad, but it is still better than the joke that Microsoft calls a dpad or the Nintendo "buttons" pretending to be a dpad. The analog sticks are also a bit nicer than the previous consoles analog sticks as they feel a bit nicer on the thumb.. The controller also thankfully finally got rid of those lightbars that illuminated the room. The only thing I could hate on with this controller is the price. Seventy bucks for a controller is a real punch in the face. NES controllers were ten or fifteen bucks when I was a kid. Dreamcast controllers were 25 and Playstation 2 controllers were 35. But controllers being seventy bucks is one punch in the face especially when the battery dies quickly and one needs multiples if one wants to play multiplayer games. It's almost three hundred dollars of controllers to play a four player local game of Sackboy's Big Adventure or Puyo Puyo Tetris 2.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Fun to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cosmic Red DualSense controller looks amazing in person the color really pops. It feels great to hold and the haptic feedback makes games so much more fun and realistic. The battery lasts a good while too. Overall, it’s a solid mix of style and performance.

    I would recommend this to a friend