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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 46826 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the appealing color options, sleek design, and solid overall performance of this controller. Users frequently highlight the comfortable grip and enjoyable haptic feedback as key benefits during gameplay. However, some individuals have expressed concerns regarding the prevalence of stick drift and the relatively high price point of the device. Additionally, a small number of users noted issues with button responsiveness and the overall weight of the unit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 46,818 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Incredible Ergonomics & A Head-Turning Colorway!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense was already a great controller, but this Remix Green version takes it to another level. The ergonomics and grip feeling are fantastic—it sits naturally in your hands with a smooth, contoured weight balance that keeps hand fatigue at zero during long gaming sessions. The smooth grip handles give you that crisp, secure hold without feeling slick or bulky. ​Beyond the unmatched feel, the Remix Green color gradient looks even better in person than it does in pictures. The vibrant neon-to-black fade gives it a super sleek, modern edge on the desk or media console. ​Premium feel, top-tier ergonomics, and stunning visuals. Easily a 5-star controller!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this PS5 camo controller from Best Buy! The camo design looks even better in person and gives my setup a clean, tactical vibe without being over the top. The controller feels solid and comfortable in hand, with the same premium build quality you expect from an official DualSense. Buttons are responsive, haptic feedback is incredible, and adaptive triggers work flawlessly in every game I’ve tried. Battery life has been great, and it paired instantly with my PS5. If you’re looking to upgrade your controller or just want something that stands out while still performing perfectly, this is 100% worth it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. It is green in color. The switches work great. This makes for a real good gaming controller. If you are a gamer I highly recommend this type of controller. It also looks good with the green color and the slick look.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Slick and beautiful chroma design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coloring, high performance and durability especially with child handling. The functions are much smoother and more adaptable than previous models and competitors. Although the adaptive trigger feels like a unless function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller is easily one of the best gaming controllers I’ve ever used. Its standout feature is the adaptive triggers — the resistance changes based on in-game actions, making things like drawing a bow or pulling a trigger feel much more realistic. The haptic feedback is incredibly immersive, letting you actually feel the texture of different surfaces or the rumble of an explosion in a way that’s far more detailed than older controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remix Green - A Different Experience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new controllers (the remixes) have a different feel than the standard ones - glossier but still comfortable and easier to grip, this also means the color pops a lot more. They are beautiful in person. Hopefully we get even more colors in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    It’s a ps5 controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller color is great dual sense triggers felt weird getting used to but works great battery life is good and connects to pc cabled or wirelessly with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Awesome and beautiful Dual Sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of this controller and it seems that the battery life is longer than the white dual sense controller. Plays smoothly and responds more with the haptic feedback. Especially when I play Kena Bridge of Spirits. Definitely love the color and thanks for my $10 coupon end up getting for $60 instead of $70.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller — looks even better in person!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wasn’t expecting to be this impressed with this PS5 controller. The blueish-green color is what originally caught my attention, but after using it, the overall quality is what really sold me. The color looks great in person and gives the controller a unique look without being too flashy. It’s one of those controllers that actually looks better when you have it in your hands than it does in the pictures. The controller feels solid and comfortable, especially during longer gaming sessions. The buttons have a nice, responsive feel, and the analog sticks are smooth and precise. Everything feels familiar if you’re used to the standard PS5 controller, but the overall look makes it feel like you have something a little more special. I’ve used it for everything from casual gaming to longer sessions, and I haven’t had any issues with responsiveness or comfort. The buttons don’t feel cheap or overly stiff, and the triggers have that satisfying resistance you expect from a PS5 controller. It also feels well-balanced in your hands, which makes a bigger difference than you might think when you’re playing for a few hours. Another thing I really like is that the color gives my setup a little personality. I’ve gotten several compliments on it already. I purchased mine from Best Buy and the experience was great from start to finish. The controller was packaged securely, looked exactly like it did online, and worked right out of the box. No complicated setup or issues — I connected it to my PS5 and was gaming almost immediately. Overall, I’m extremely happy with this purchase. If you’re looking for a PS5 controller that feels good, performs well, and stands out from the typical black or white controllers, I’d definitely recommend this one. The blueish-green color alone makes it worth considering, but the comfort, responsiveness, and build quality are what really make it a great controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Indigo Blue/ Purple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the color to the performance everything about this controller is great. The color is what caught my eye first but I’m so glad that I made this purchase. Battery life, performance, and the color makes it A-1.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great. Love the color purple. I like the remote performance. Great grip

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great. The design is awesome and the color is unbeatable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Powerful, Sleek, and Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ASUS ROG Zephyrus G16 from Best Buy, and I couldn’t be happier with my decision. The buying experience was smooth, with prompt delivery and secure packaging. The laptop itself is an absolute beast. It strikes the perfect balance between performance and portability. With its powerful Intel/AMD processor (depending on your config) and RTX graphics, it handles everything from AAA gaming to creative workloads like video editing and 3D rendering without breaking a sweat. What really stands out is the 16-inch QHD+ display—vibrant colors, sharp visuals, and a buttery-smooth refresh rate make it a dream for both gaming and productivity. The slim design and premium build give it a sophisticated edge, and it’s surprisingly lightweight for a gaming laptop. Thermals are well-managed, and the keyboard is comfortable for long sessions. Battery life is decent for what it packs under the hood. If you’re looking for a powerful, stylish, and well-rounded machine, the Zephyrus G16 is a top-tier choice. Hats off to Best Buy for great service and having it in stock at a competitive price!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Amazing color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks amazing, and the color is even better in person! It feels comfortable to hold, the buttons are responsive, and it works perfectly. Great quality and definitely worth buying!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Comfortable, Responsive, and Great Next Gen Gaming

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller delivers excellent comfort and responsiveness. The adaptive triggers and haptic feedback make gameplay feel more immersive, especially in action and sports titles. The build quality feels premium, the buttons are smooth, and the analog sticks are precise.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this controller up for my daighter. She loves the color. PS5 controllers are durable and fits perfectly in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Controller – Smooth, Responsive, and Dur

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this PS5 controller from Best Buy, and it has exceeded my expectations. The build quality is fantastic, with a comfortable grip that feels great during long gaming sessions. The haptic feedback and adaptive triggers add a new level of immersion, making gameplay more engaging. The battery life is solid, and it charges quickly. Overall, it’s a must-have for any PlayStation gamer. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    AMAZING CONTROLLER! LOVE THE COLOR!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: A Game-Changer in Gaming: Sony PS5 DualSense Wireless Controller Review Introduction: The Sony PS5 DualSense Wireless Controller is a revolutionary addition to the gaming landscape, setting a new standard for immersive gameplay experiences. Released alongside the PlayStation 5 console, this controller boasts advanced features that not only enhance traditional gaming but also introduce innovative haptic feedback and adaptive trigger technology. In this review, we'll delve into the key aspects that make the DualSense a standout choice for gamers. Design and Build Quality: The first thing that strikes you about the DualSense controller is its sleek and futuristic design. The combination of white and black colors, along with the striking blue LED accents, gives it a distinctive and premium appearance. The controller is slightly larger than its predecessor, the DualShock 4, providing a more comfortable grip for extended gaming sessions. The textured grips on the back add to the overall ergonomic design, ensuring a secure and comfortable feel in your hands. Haptic Feedback: One of the standout features of the DualSense controller is its haptic feedback technology. This takes in-game sensations to a whole new level, providing dynamic and nuanced vibrations that simulate a wide range of textures and effects. Whether you're traversing through sand, feeling the tension of a bowstring, or experiencing the rumble of a thunderstorm, the haptic feedback adds a layer of immersion that was previously unimaginable. Adaptive Trigger Technology: The adaptive trigger technology in the DualSense controller is another game-changer. The L2 and R2 triggers are designed to offer resistance, providing a tangible feel for in-game actions. For example, pulling back a bowstring in a game will require a different level of resistance compared to firing a gun. This innovation adds an extra layer of realism and engagement, making each gaming experience more tactile and immersive. Precise and Responsive Controls: The DualSense controller maintains the high standard of precision and responsiveness that Sony is known for. The analog sticks, buttons, and touchpad are all well-designed and provide a satisfying level of tactile feedback. The improved latency ensures that your inputs translate seamlessly into on-screen actions, contributing to a more fluid and enjoyable gaming experience. Built-in Microphone and Speaker: The DualSense controller features a built-in microphone, allowing for quick and easy communication without the need for a headset. Additionally, a speaker is integrated into the controller, providing immersive audio feedback directly from the controller itself. While these features might not replace a dedicated gaming headset for serious gamers, they add a convenient option for casual communication and audio cues. Conclusion: In conclusion, the Sony PS5 DualSense Wireless Controller is a remarkable piece of technology that sets a new standard for gaming peripherals. Its innovative haptic feedback, adaptive trigger technology, and overall ergonomic design contribute to a gaming experience that is more immersive and engaging than ever before. While it may take some time for developers to fully harness the potential of these features, the DualSense controller undoubtedly marks a significant leap forward in the evolution of gaming controllers. If you're a PlayStation 5 owner, the DualSense is a must-have accessory that enhances the enjoyment of every gaming session.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Almighty Grip Controller in Pink

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was purchased for my wife. She took up the PlayStation as an added source of entertainment. Once I took recognition of her love for the console I completed her dedication by purchasing her a Pink controller with the best grip in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Revolutionary Feeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully steadied thumb sticks. Pretty durable in terms of stick drift. If you need a ps5 controller that isn’t expensive or fancy, choose this model at the least! Third party controllers will often come initially having drifting stick issues or paddle malfunctions if applied so I tend to stick with ol’ reliable here. Not only that, but the black makes it stay looking sleek even if dirtied while also having a matte black feeling that creates a better experience in regards to grip. Small enough to hold but big enough to fill your hands for fine tune shooting in FPS games. This controller is simply an immense upgrade from the last and stands as a mark of what next generation can truly feel like!

    I would recommend this to a friend